We provide IT Staff Augmentation Services!

Operations Engineer Resume

3.00/5 (Submit Your Rating)

Annapolis, MD

SUMMARY:

  • Operations Engineer, relocating to the Bay Area in California.
  • Possess hands - on experience to set up, administer, and troubleshoot routers and switches, operating systems (Windows, MAC OS, Linux,) and Hardware and Software troubleshooting, installation and backup.
  • Image and maintenance of desktops and laptops. Monitoring of network and systems.

PROFESSIONAL EXPERIENCE:

Confidential, Annapolis, MD

Operations Engineer

Responsibilities:

  • Perform tasks and maintenance on FTI infrastructure systems as requested. Perform Tier 1 and 2 engineering support and escalation for all infrastructure systems, monitoring generated alerts and issues (Citrix, SCOM, LANDesk, VMware).
  • Deploys, configures, and maintains the health of the FTI systems infrastructure and data center.
  • Troubleshhot and isolate network issues Perform data center facilities management tasks including access control, climate control, power and communications management and monitoring. Installing, cabling, labeling, moving, securing, and monitoring devices. Racking and un-racking servers and network gear.

Confidential, Arnold, MD

Technical Assistant

Responsibilities:
  • Help diverse population of on-campus students with computer usage issues. Support students in usage of PowerPoint, Word, and Excel to assist them in completing college assignments.
  • Advise the I.T. support department of requests for additional software or hardware needs of student body.
  • Assist students in setting up Academic paper, presentation, and spreadsheet. Complete and maintain full inventory list of software on 85 computers in order to advise students of particular program/computer availability.

Confidential, Baltimore, MD

Volunteer/ IT Intern

Responsibilities:
  • Installation of PC hardware and software, system backup and maintenance functions, network and hardware troubleshooting, preventive maintenance and upgrades on desktops and servers.

Confidential, Annapolis, MD

Volunteer/ Intern

Responsibilities:
  • Researched past events in the city of Annapolis; posted current events on the city website; assisted with coordination of events in the city; and communicated essential information to supervisors and coworkers by telephone, email, or in person.

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