Senior Ibmi System Administrator Resume
Downers Grove, IL
SUMMARY:
- Proven leader and team - oriented professional with exceptional interpersonal communication skills and good experience in the following competencies
- Demonstrated ability to successfully implement IBM i technology solutions throughout my career.
- Established track record managing complex infrastructure projects for small to enterprise level customers.
- Extensive operating systems experience IBM i, Domino, Websphere, Windows XP/7, Windows 8, Microsoft Office.
TECHNICAL SKILLS:
Platforms: IBM i, System p, System z, IBM 9121 Mainframe
Tools: IBM BRMS, JDE/PeopleSoft, AcoPager, Showcase Strategy, IBM WebQueryMimix HA, Help Systems Robot products, IBM WebSphere Express Server V5.1,IBM WebSphere Express Server V6.1, IBM WebSphere Portal Express V8.0 IBM OpenSSH, IBM IFS Utilities
Networking: TCP/IP, SNA, Novell Netware, Ethernet, Token-Ring, FDDI, VPN, SSHSecureID, IPsec, PGP
Tools: Microsoft Office Suite, Lotus Notes, Checkpoint Firewall,,IBM Tivoli, Norton Antivirus, AVG Antivirus, IBM TN5250/TN3270 Emulation
PROFESSIONAL EXPERIENCE:
Confidential, Downers Grove, IL
Senior IBMi System Administrator
Responsibilities:
- Problem Solving - Uses rigorous logic to solve difficult problems with effective solutions, probes all useful sources for answers, looks beyond the obvious and doesn’t stop at the first answer.
- Technical Expertise - Demonstrates a commitment to increasing knowledge and skills in current technical areas, keeping up to date on technical developments, staying informed as to industry practices, knowing how to apply relevant technical processes to appropriate business needs.
- Work effectively within a team environment where you will mentor more junior members of the Data Center and take the lead in projects such as operating system upgrades, networking changes and company compliance-related activities.
- Maintain multiple IBM i partitions to ensure customer access and application uptime, work with data center operations, internal groups, and software engineers to resolve customer and data center issues.
- High degree of self-motivation in implementing a range of IBM i technologies in support of FTD business requirements.
- Responsible for maintaining IBM i system compliancy with all Sarbanes Oxley (SOX) and the Payment Card Industry Data Security (PCI) standards.
- Assist with disaster recovery/business continuity operations. Including maintenance of a disaster recovery IBMi hardware.
- Maintain all third party applications (Patrick Townsend, ROBOT, etc) that run on the IBM i platform including upgrades and support.
- Support the software engineers with projects and software deployments between the different IBMi partitions.
- Other responsibilities may be assigned based upon business needs.
- Networking & communication on the IBM i (ie TCP/IP, Firewalls, Remote Printers, ODBC, JDBC).
- System security setup using IBM tools and Third Party applications (ie Enforcive, Patrick Townsend).
- Knowledge of SSL & SSH including private and public keys in network related applications on the IBMi.
- IBMi backup strategies including knowledge of BRMS and virtual cloud storage systems.
- Knowledge of databases including DB2 and MySQL on the IBMi.
- Exposure to HTTP web servers (including Apache) on the IBMi.
- Experience with high availability systems.
- Good verbal and written communications to interact with internal and external customers.
IBMi System Administrator/Computer Systems Specialist
Responsibilities:
- Primary responsibilities included Work Management, System Administration, Problem Resolution and Support, Security, Job Scheduling, Third Party Software.
- Responsible for the support and maintenance of the IBMi environment.
- Responsible of proactive monitoring and performance tuning of our IBMi environment but is not limited to monitoring of disk space, system and application errors, memory and space utilization, disk performance, CPU, system processes, etc.
- Responsible of backups/archives/restores - configure and automate system, application and data backups, perform restores as needed.
- Plan, implement, monitor and support all aspects of IBM i systems.
- Analyze system performance and adjust parameters as appropriate to affect optimum system performance.
- Configure, install, maintain, test, analyze, evaluate and upgrade operating systems including PTF’s and third party applications.
- Perform capacity planning and configuration management tasks.
- Maintain procedural and equipment documentation.
- Answer inquiries and help trouble-shoot and solve problems logged by systems and personnel.
- Responsible for interfacing with vendors and technical support teams. Reporting and escalating problems, performing system startups and shutdowns, application restarts resource and performance monitoring.
- Maintain and administer HA and DR solution, BCP preparedness and documentation.
- Manage IBM i user profiles, security, output queues, job queues and FTP’s.
- Schedule and coordinate data processing operations.
- Troubleshoot technical problems and provide timely and quality resolutions.
- Analyze and monitor data security, recommend and implement corrective actions.
- Provide IBM i technical expertise and training to peers and users as needed.
- Monitor IBM i systems by observing system performance; completing check list sheets; client access.
- Repairs system problems by reviewing errors signaled; troubleshooting and diagnosing problems; informing technical support and vendors; identifying chronic problems; completing restores and recoveries; maintain licensed programs.
- Operate spreadsheet programs and other types of software to load and manipulate data and to produce reports.
- Prepares system performance reports by collecting and summarizing network, equipment, and downtime data.
- Create and maintain operations and procedures manuals.
- Support and train users in basic functions of computer and other topics as necessary.
- Work with user community and provide requested reports and data.
- Participates in IBM i educational opportunities; read professional publications; maintains personal networks; participates in professional organizations.
- Provide technical support for the IBM i in a Domino Environment.
- Performed Domino systems upgrades, and problem resolution.
- 24/7 support of the Domino/IBM i system.
- Application Management on the IBM i (JD Edwards, Spoolmail, Patrick Townsend, ZEND and PHP).
Installed, tested and configured iSeries Access for desktop users to AS/400 connectivity.
- Assisted with the installation of JDE (World Software from version 7.3 to version 9.2
- Configured IBM i for TCP/IP and IPX communications.
- TCP/IP and light Networking on the IBM i, FTP, & 5250 Emulation.
- Knowledge of network monitoring concepts (i.e. SNMP, network traffic-control, TCP/IP, and Ethernet).
- Performance analysis using IBM's Performance Monitoring Tools.
- Performed maintenance on the IBM i to increase performance on monthly batch process jobs.
- IBM i Save/Restore Strategies (IBM/BRMS) - Tape Drives (3570/3581 H17/3581L28/ TS3200 3573 LTO4) and (TS3200 3573 LTO5) Disaster Recovery.
- Implemented our IBM i backups to be encrypted at the hardware level.
- Perform emergency data restorations for server, file system and or databases upon customer request while maintaining consistent communication with the customer.
- Classified, cataloged, and maintained system backups.
- Performed IBM i system upgrades, PTF’s and problem resolution.
- Supported operation for IBM i midrange Model 820/810 and 9406-520
- Supported operation for IBM i midrange Power 6 model E4A
- Currently supporting operation for IBM i Power 7 model E4D
- Installed, configured, and tested paging software that monitors system performance, job queues, and activity.
- Light CL Programming and troubleshooting.
- Provide customers with fee based services including disaster recovery testing, business continuity planning. My work is well received and has led to additional client referrals.
- Serve as the CBS subject matter technician for IBM i computing platforms. Considered reliable and dependable source for internal knowledge on IBM hardware and software solutions.
- Converted remaining DASD to raid 6 by installing hardware management console.
- Work with Design & Development team on issues such as ftp’s and programs.
- Installed and configured Host On Demand from version 10.0.0 to version 11.0.1
- Project lead responsible for infrastructure rollout and administration of IBM i 520 and E4A servers. Setup IBM BRMS for automated backup of Lotus Domino environment. Responsibilities also included HMC configuration and i5/OS.
- Lead administrator for desktop integration with the IBM i platform including IBM Access/400 support and interoperability with Microsoft Office applications.
BOWNE Business Solutions, Systems Consultant
Responsibilities:
- Primary responsibilities included Work Management, System Administration, Problem Resolution and Support, Security, Job Scheduling, Third Party Software.
- Installed, tested and configured Netsoft and Client Access/400 for desktop users to AS/400 connectivity.
- Configured AS/400 for TCP/IP and IPX communications.
- Installed and configured Enhanced NetWare Integration that allows IBM i programs to communicate with Novell servers.
- Light CL Programming and troubleshooting.
- Modified existing programs and reports using RPG IV and CL.
- TCP/IP and light Networking on the iSeries, FTP, & 5250 Emulation
- Performed IBM i upgrades, PTF’s and problem resolution.
- Installed, configured, and tested paging software that monitors system performance, job queues, and activity.
- Supported operation for AS/400 midrange Model S20.
- Performed maintenance on the IBM i to increase performance on monthly batch process jobs.
- Classified, cataloged, and maintained system backups.
- Supported operation for IBM i midrange Model 520.
- Installed, tested and configured Netsoft and IBM i Access for desktop users to IBM i connectivity.
- Assisted with trouble shooting and problem resolution for local and remote users.
Systems Consultant
Responsibilities:
- Primary responsibilities included ensuring data integrity and proper functioning of the production and development TCP/IP and SNA environments in a multi-IBM i, multi-location department
- Other responsibilities included Change Management, Disaster Recovery, System Programming, Problem Resolution and Support, Security, Job Scheduling, Third Party Software
- Administrator for desktop integration with the IBM i platform including iSeries Access/400 support and interoperability with Microsoft Office applications
- Responsibilities included systems auditing, communications infrastructure, performance monitoring, PTF fixpack maintenance, hardware/software upgrades and database management.
- Traveled to remote sites for AS/400 support.
- Assisted with desktop integration with the IBM i platform including IBM i Access for Windows support and interoperability with Microsoft Office applications.
- Assisted with data center migration from Chicago, IL to Alton, IL, which included cross system communications.
- Assisted with trouble shooting and problem resolution for local and remote clients.
- Implemented leading edge IBM i solutions for clients. My work was well received and often resulted in additional referrals.
- Assisted with maintenance and integrations of third party products including IBM MQSeries (WebSphere MQ) middleware and BMC Patrol and Control-M tools for systems monitoring and batch processing.