Engr Iii Spec-ntwk Eng & Ops Resume
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Dallas, TX
SUMMARY:
- Self - motivated aspiring Data Analyst with broad knowledge in Statistical modelling, Visual Analytics, Hadoop and Machine Learning. Extensive experience in the Telecommunications Industry with a strong background in Industry Standard Common Language, Billing, and Provisioning.
- Highly skilled at diagnosing and resolving complex issues including migration, and customer-related problems to ensure complete order flow.
TECHNICAL SKILLS:
Statistics: using R Time Series Analysis Linear & Nonlinear Regression
Univariate & Multivariate Models: Parametric & Nonparametric Models
Tableau Hadoop: Machine Learning with Python
PROFESSIONAL EXPERIENCE:
Confidential, Dallas, TX
Engr III Spec-Ntwk Eng & Ops
Responsibilities:
- Collaborated on integration of semi-automated Business Process Manager System (BPM) linking several systems that increased efficiency by 38 percent resulting in an annual savings of $62,000.
- Coordinated the design of an internal self-service database allowing company users access to relevant information for verification purposes that significantly reduced the turn around time on all orders.
- Upgraded the centralized and national internal request process to reinforce in the provisioning of all orders via our department created website.
- Facilitated market testing protocols for new products in equipment and provisioning databases.
Telco Technician
Responsibilities:
- Oversaw the tracking of Clones to LERG feeds through Telcordia.
- Processed provisioning orders in accordance with customer requests.
- Generated status reports on all LEC billing, Provisioning and Toll Free Telco cost saving projects.