SUMMARY:

• Cyber Security IR - Engineer Information System and Business Technologies Management with 19 years of significant experience in the security, management, deployment, analysis, design, maintenance, and support of information, communications, satellite, wireless, fiber optic and networking technology solutions fulfilling diverse business objectives, including assignments both domestically and internationally.
• An effective, highly productive manager, lead and team member with a unique blend of technical, analytical, security and communicative skills, a strong client support orientation, and the capacity to utilize and integrate diverse resources in achieving security technology and business objectives, while obtaining a return on investment and achieving budgetary guidelines. Trilingual, fluency in English, Spanish and Italian. Currently learning Russian & Hebrew.

TECHNICAL SKILLS:

Operating Systems: - DOS, Windows, Linux, OS X, IOS, PAN OS.

Software: - Splunk, Tanium, QRadar, EPO, Stealthwatch, IronPort, RSA, OpenDNS, InfoBlox, IBM AS400 Citrix Bloomberg Symantec Remedy ServiceNow Solarwinds eGurkha HP Openview Whats Up Gold Snips CA Unicenter Orion WildPackets iSite WireShark, Talos, Palo Alto Traps, Cisco AMP.

Hardware: - Palo Alto, Juniper, Fortigate, CheckPoint, McAfee ePO, RiverBed, ComTech, Idirect, Cisco, HP, Dell, IBM, Foundry Networks, 2.4M Parabolic Reflector. SCPC / TDMA, C-Band, KU-Band.

PROFESSIONAL EXPERIENCE:

Confidential, Cary, North Carolina

Cyber Security Threat Management Consultant

Responsibilities:

• IT Risk & Security Consultant providing key subject Threat Intel and matter expertise as it relates to Global Cyber Security Incident Response and am responsible for managing cyber security incidents globally while providing technical expertise to global incident response associates to help manage, identify, remediate, and mitigate cyber security incidents at the borders.
• Perform proactive engagement (threat hunting) in order to identify potential threats to the environment and customers. Lead and serve a team to complete the mission, work well under pressure to rapidly scope and investigate incidents following privacy data identification and handling.
• Prepare investigative reports to be submitted to MET-CIRT. Flashpoint Intel, FS-ISAC.
• Analyze various log SPLUNK, QRADAR, network, malware, forensic, and open source information to validate security threats, recommend appropriate countermeasures, and assess the impact of incidents.
• Participate and Lead in project efforts where Firewall requirements are needed; Maintain life cycle management for Firewalls and maintain Firewall HW, rule sets; Perform IOS and/or software upgrades and patches on Firewall equipment; Participate in change management processes for Firewall changes.
• Lead root-cause analysis efforts to determine improvement opportunities when failures occur. Contribute as lead and SME on incident research and resolution when appropriate, mentoring incident team members; Assist in Continual Service Improvement efforts by identifying opportunities for process improvement.
• Assists management in the definition of cross-platform information security and/or identity management policies and procedures, standard operating procedures, processes and guidelines.

Confidential, Scotrun, Pennsylvania

IT Manager

• Budgetary: Maintain and forecast CAPX and OPEX budget for all technology needs at lodge level.
• Supervisory: Supervise employees’ use of systems to assure compliance with corporate policies. Supervise the access and activities of vendors and other outside entities that are allowed access to systems.
• Maintenance: Software and life cycle systems, MDF/IDF Telecom Network Room Upgrade Installation.

Confidential, Branchburg, New Jersey

Consultant

Responsibilities:

• Installation: Install cat6 copper cabling and fiber optic multimode and singlemode cabling in a datacenter environment, both raised floor and conduit or ladder rack installs.
• Testing: Certify copper utilizing a tester for industry standards TIA/EIA/ISO and OTDR testing of fiber optic cable runs.
• AC/DC Power Requirements and Runs for Data Center / Central Office Rack Requirements - PDU’s
• Read AutoCAD Drawings Requirements for layout of Data Center.

Confidential, Akron, Pennsylvania

Business Technologies Manager

• Applications: Application architecture, standards/tools and development, software licensing, release management and portfolio management.
• Business Unit: Business alignment, customer advocacy, demand management and project management.
• Service Delivery Center: Such as regional delivery of customer service, support, project management, communications and infrastructure services.
• Budgetary type of accountabilities or directly impacts a revenue center’s viability or its quality of service via personal contributions.
• Contribute directly to value creation.

Confidential

IT Security Engineer / IT Network Senior

• Program Management: Communication planning, process development, project management, project prioritization and monitoring.
• Customer Service: Security administration, request management, COE standards, problem management and delivery management.
• Infrastructure Services: Tactical Operations Center (TOC), Network Operations (WAN/LAN) server security management (email and web), firewall management, software distribution and security policy. Supports supplier relations when applicable.
• Manage others either directly or through subordinate supervisors.
• Coordinates diverse activities within a functional area.
• Plan, work and administers policies.
• Assist in the evaluation, design, integration, and maintenance of security systems and services
• Ensure integration of network and security systems to safeguard the network infrastructure across the enterprise
• Intercept, design and implement security measures based on appropriate principles, theories, methods, and techniques
• Ensure solutions exhibit high levels of performance, security, scalability, maintainability, and reusability
• Analyze and respond to security incidents and recommend security measures based on appropriate principles, theories, methods, and techniques
• Monitor security systems to ensure they are operating according to contractual service level agreements
• Maintain security systems to ensure they support corporate network architecture and operations
• Implement, configure, and administer program firewall appliances

Confidential, Killeen, Texas

VSAT Engineer

Responsibilities:

• Manage all reporting and follow up for all DynCorp and senior PCI management.
• SolarWinds Orion Network Performance Statistics.
• Liaison between senior engineering PCI staff and NOC to all deployable personal and sites in theater.
• Trend reports to evaluate where the bandwidth is being consumed and determine if site bandwidth needs to be upgraded or eliminate unnecessary traffic using Scrutinizer and Netflow and SFlow.
• Manage all aspects of night shift operational support and on call 24/7 365.
• Monitor VSAT connectivity; work with NOC, HUB and Field to resolve issues promptly.
• Train all incoming personnel on procedures in theater in support of DynCorp.
• Orate all VSAT reporting and accountability to PCI and DynCorp Management Team meetings.
• Troubleshoot any voice issues like 5 digit dialing between sites and corporate offices and voicemail problems.
• Lead and direct work of on site FSR’s during outages and followup.
• Riverbed Steelhead joins domain and troubleshooting.
• Build leadership and morale for all personnel in theater.

Confidential, New Jersey

Consultant

Responsibilities:

• Manage data center supervisors and operators engaged in inputting data into various storage media, manipulating existing data, editing data, and proofing new entries into database for accuracy.
• Interpret company policy to employees and enforce company policies and practices. Analyzes and resolves work problems or assist employees in solving work problems. Ensure work is performed within established policies, procedures and standards.
• Define, track, and manage operations and cross-functional projects that impact different operations teams. Track and solves recurring problems. Analyze processes and procedures, identify weaknesses or deficiencies and implement improvements.
• Develop and maintain infrastructure-monitoring systems. Devise new techniques to expedite workflow, improve productivity and improve operating environment.
• Handle data center related contracts, including negotiation of terms, rates, etc., if necessary. Develop and maintain good working relationships with vendors and internal departments to drive the best long-term customer service and business results.
• Confer and work efficiently and effectively with other departments to implement controls and schedules, resolve delivery problems and help validate business and operational impact of data center projects.
• Recruit, hire, train staff, evaluate employee performance, and recommend or initiate promotions, transfers and disciplinary action.

Confidential, Honesdale, PA

C.E.O. / Systems Engineer / Fiber Optic Engineer

• Management for technical planning, analyzing, design, development, testing, configuration, integration, installation, implementation, quality assurance, maintenance, and management of network systems used for the transmission of information in voice, data and/or video.
• Manage Analyzing and defining network requirements, configuring, optimizing, and deploying network switches, routers, wireless access points, and VoIP systems.
• Manage Analyzing network workload and monitoring its capacity and performance; diagnosing and resolving network problems and developing backup and recovery procedures; installing, testing, maintaining, and upgrading network operating systems software.
• Information Assurance policies, principles and practices are implemented.
• Development of standards and procedures for data communication systems; interface with functional managers to evaluate the impact of purposed standards and procedures in an effort to accomplish the communication goals and objectives of an organization.
• Technical service reviews, market research, and benchmark evaluations; develop supplemental technical and procedural documents required for effective administration; and perform life cycle support services that include installation, maintenance and warranty coordination for network resources.
• Skills in documenting, monitoring, troubleshooting and supporting diverse Layer 2 and Layer 3 routed and switched networks in a large geographically dispersed Enterprise Network.
• Knowledge of Voice over IP (VOIP) systems to include deployment methodologies, IP subnet allocation and VLAN establishment.
• Skills in surveying, deploying, securing, managing and maintaining 802.11 a/b/g/n wireless networks.
• Network management tools to analyze IP data traffic, resolve network performance issues, and implement Quality of Service (QOS) in an Enterprise network environment.
• Manage effectively communicate orally in writing, technical/non technical customers.
• Analysis and design of site surveys schematically and networked blue prints, configured, tested, installed and upgraded routers, switches, workstations and wireless networks.
• Completed, extended, terminated and certified installations for fiber optic single mode, multi mode; RG6, RG11 Coaxial, CAT 5, 5e and 6 network cabling requirements according to TIA 568-B standards; installed, configured and optimized network hardware including patch panels, racks, routers, bridges, switches, repeaters and modems.
• Utilized and/or supported network topologies, technology and architecture including RF, Ethernet, Fast Ethernet, Token Ring and Fiber Distributed Data Interface (FDDI).
• Installed configured, managed and resolved connectivity and other problem issues associated with data communication and routing protocols.
• Established and troubleshot Internet connectivity via DSU/CSU’s and Satellite working in conjunction with CLEC.
• Provided Fiber Optic Fusion Splices, OTDR Testing for AV and Data OSP.
• Head End AV Cabinet Unit installation and integration. Cable Signal tests and Amplification.
• Worked with facilities project manager, architect and telecommunications project manager for specifications on cable paths, cable trays and installation practices on voice and data cables to confirm that industry and company standards were met. Took initiative to tour job-site, inspected installation and corrected cable issues before problems arose.
• Worked with the facilities department and information technology server team to provide or upgrade power and network connections to support installations of new buildings.
• Collaborated on development and maintenance of standards, procedures and technical specifications to support installation, maintenance and service operations of communications infrastructure.
• Teamed with the facilities department to design and plan new telecommunications room that supports voice, data and security camera network.
• Achieved a complete overhaul of the telecommunication system infrastructure, including new demark and wiring installs.
• Responsible for setting up procedures for the WAN/LAN group. Successfully designed and implemented change control, help desk, and on call procedures.
• Implemented over 350 Cisco Access Points.
• Engineered and installed all aspects of low voltage wiring systems including professional audio and video hospitality facilities.
• Design and constructed projects including turn-key head end audio/video systems and interior acoustical and noise control systems.
• Consult on many shock/vibration elimination and noise control projects.

Confidential, Traveling, USA

Senior Lead Field Engineer / Project Management

Responsibilities:

• Manage all aspects of PC Life Cycle Services.
• Installed, configured, managed, and resolve connectivity and other problem issues associated with data communication and routing protocols including Wired Equivalency Protocol (WEP), Network Basic Input/Output System (NETBIOS), NETBEUI, Transmission Control Protocol/Internet Protocol (TCP/IP), Common TCP/IP Protocols including Internet Protocol (IP), Dynamic Host Configuration Protocol (DHCP), Domain Name System/Service (DNS), Windows Internet Naming Service (WINS), Point-to-Point Protocol (PPP), Simple Mail Transfer Protocol (SMTP), Internet Control Message Protocol (ICMP), Routing Information Protocol (RIP), Simple Network Management Protocol (SNMP), Microsoft’s Active Directory (AD)…
• Provided ongoing, daily analysis and support regarding system performance and usage, coordinating with a broad array of technical resources in identifying and resolving system issues relating to structural, schematically, hardware, software, and networking…
• Documenting open user issues, including experience with CIM, Remedy, Magic and CA Service Desk ticketing systems.
• Onsite site survey of hospitality PMS systems and head end systems.
• Onsite installation of satellite, wiring and head end AV cabinet and HD TV deployment across entire guest room within hotel. New build, retro fit and conversion hotels.
• Extended consistently superior levels of service to clients, creating a style of service successful in fulfilling client requirements, elevating satisfaction levels, and promoting goodwill…

Confidential, Edison, NJ

NOC Systems Analyst

Responsibilities:

• Managed 7 day / 24 hour network and datacomm, support and maintenance operation for site WAN environments.
• Used CA Unicenter, Altiris, Orion, Solarwinds, eGurkha, HP Openview, What’s Up Gold, Snips and Wildpackets to monitor and manage complex network communications systems including large number of T1, T3, OC3, ISDN, Frame Relay and Independent circuits.
• Acted as third level technical specialist for advanced problem analysis and repair when required.
• Maintained backbone networks optical fiber backbone systems. Create documentation.
• Maintained technical communications of routers, switches and managed helpdesk.
• Maintain client daily backup schema and rotation. Verify client backup and recovery.
• Develop a turnover report for incoming shift.
• File, print, terminal server reboots according to schedule and workstation performance monitoring, repair, configuration; troubleshooting connectivity issues for local and remote networks, LANs, MANs, WANs globally.
• Communicated in person and via telephone with a diverse base of technological and non technological clients and users, ascertaining requirements, gathering information, resolving problems, and/or expediting support requests…
• Provided ongoing, daily analysis and support regarding system performance and usage, coordinating with a broad array of technical resources in identifying and resolving system issues relating to structural, schematically, hardware, software, and networking…
• Documenting open user issues, including experience with CIM, Remedy, Magic and CA Service Desk ticketing systems.