We provide IT Staff Augmentation Services!

It Support Resume

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Elgin, IL

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TECHNICAL SKILLS:

Software: Office 365, Citrix, LabTech, ECW, RDS, Active Directory, Command Line, VMware, Avaya phone systems

Operating Systems: Win XP - Win10, Win server 2008, Linux, Android, IOS

PROFESSIONAL EXPERIENCE:

Confidential , Elgin, IL

IT Support

Responsibilities:

  • Troubleshooting and Resolving issues for over 1,500 computers and over 100 clients
  • Acting as Jr. System Administrator, Technician, Jr. Network Administrator, Sales, Engineering, and Support.
  • Creation of user accounts on Active Directory and Office 365
  • Installing Desktops, Sonic walls, APC’s, and all relevant hardware
  • Maintenance of Laptops, Desktops, Printers, and Scanners
  • Enterprise level support
  • Managed Service Provider environment.

Confidential, Halifax, NC

System Admin/Consultant

Responsibilities:

  • Create and manage Linux and Windows servers.
  • Assist with Security threats and help locate vulnerabilities
  • Assist with SQL databases for various applications
  • Security management over Vbulletin
  • Maintaining IDS and Firewalls
  • Monitored customer accounts to detect, and prevent fraudulent activity
  • Risk Management for Physical and Online assets
  • Creation of Databases
  • Maintenance of cloud based systems (AWS)

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