Software: Office 365, Citrix, LabTech, ECW, RDS, Active Directory, Command Line, VMware, Avaya phone systems
Operating Systems: Win XP - Win10, Win server 2008, Linux, Android, IOS
Confidential , Elgin, IL
- Troubleshooting and Resolving issues for over 1,500 computers and over 100 clients
- Acting as Jr. System Administrator, Technician, Jr. Network Administrator, Sales, Engineering, and Support.
- Creation of user accounts on Active Directory and Office 365
- Installing Desktops, Sonic walls, APC’s, and all relevant hardware
- Maintenance of Laptops, Desktops, Printers, and Scanners
- Enterprise level support
- Managed Service Provider environment.
Confidential, Halifax, NC
- Create and manage Linux and Windows servers.
- Assist with Security threats and help locate vulnerabilities
- Assist with SQL databases for various applications
- Security management over Vbulletin
- Maintaining IDS and Firewalls
- Monitored customer accounts to detect, and prevent fraudulent activity
- Risk Management for Physical and Online assets
- Creation of Databases
- Maintenance of cloud based systems (AWS)