SUMMARY:

Information Security Engineer with 7+ years of experience in the fields of information systems, infrastructure architecture, cybersecurity, Security Operation Center and D Confidential Protection runs cyber capabilities with an emphasis on detecting, responding and preventing cyber incidents within all network firms. Set up Active Directory and Microsoft Access for local businesses to better streamline their business practices. Works as an IT consultant to small businesses to improve the networks and strengthen their security practices. Helped implement IAMs security solutions. Responsible for all internal security and responsible for the technical and process direction of the Security Operations Center.

PROFESSIONAL EXPERIENCE:

Confidential - Atlanta, GA

Network Security Engineer

Responsibilities:

• Responsible for initial triage of incoming client issues and support-based client configuration issues and alerts.
• Analyze and respond to security threats from various security platforms and technologies
• Support, troubleshoot, configure, manage, and upgrade FW, Ip routes, Ports, and VPN
• Perform network troubleshooting to isolate and diagnose common network problems
• Respond to inbound requests via phone and other electronic means for technical assistance with managed devices
• Respond in a timely manner (within documented Service Level Agreements (SLAs)) to configuration changes, maintenance, incident management, and other requests
• Document actions in ticketing system to effectively communicate information internally and to customers
• Respond to needs and questions of customers concerning their access to network resources through their managed device
• Ensure that Service Level Agreements are defined, tracked and met across SIEM
• Developed and supported strategic plans and projects to meet Global Security and SOC goals and objectives
• Identified opportunities to improve security monitoring and operational tasks
• Evaluated existing SIEM rules, filters, events and use cases and adapt to meet the business requirements
• Worked with outside teams in the development of a comprehensive set of operational security policies and standards designed to permit the client to achieve its business objectives while effectively managing our security and compliance requirements
• Performed Identity Access Management Operational Support:
• Create User Accounts
• Modify User Accounts
• Account terminations per HR request or audit findings
• Password transmissions for User accounts
• Role assignments per HR request
• Troubleshoot problems with User roles and log in issues
• Recommend documentation Updates to streamline account management processes
• Password activations and resets for special users
• Update New HR Objects per request:
• Add enabler roles to new org unit IDs
• Add job and default roles to new Job IDs
• Manage 3rd Party (Trusted Partner) Accounts. Resolved problems independently
• Perform Audits:
• Contractors - Quarterly Terminations - Daily Full access - Yearly
• Systems used:
• Unix
• Create and manage user accounts
• Reset passwords
• Maintained and edited scripts to shorten task of account creation
• SailPoint Identity IQ
• Manage and maintain User accounts and access rights. Set up accounts and deactivate accounts
• Quarterly audits of accounts
• Account Terminations
• Password activations and resets
• Troubleshooting user account issues
• Update HR objects
• Enable users and roles
• Add job and default roles
• RSA
• Reset and manage tokens. Grant new tokens and deactivate tokens.
• Quarterly audits of accounts
• Bluecoat
• Splunk
• Used to diagnose network vulnerabilities
• Create and maintain search strings
• Used to confirm network traffic
• Fortinet
• Log IPS/IDS events
• Managed Fortiweb to block web applications
• PRTG
• Symantec
• Run Load Point Analysis reports. Inspect endpoints.
• Report directly to Symantec with findings
• Ensure Liveupdates had run correctly and that the most up-to-date firmware was installed.

Tek Stream Solution

IT Consultant

Responsibilities:

• Deploy and support network, security and desktop solutions
• Ensure that all new installs had the proper software (Symantec Endpoint) and that it was up to date and logging to the server.
• Responsible for onsite and remote support to our clients
• Manage support requests through our ticketing system
• Provide top-notch Customer Service with timely and accurate support
• Design and implement networks, including Firewalls, Windows servers, workstations, remote backup, wireless networking and virtualization
• Provide Application support to Users involving a wide variety of applications
• Install, configure, and deploy new hardware/software as well as upgrades and maintenance
• Previous IT Consulting Experience
• Windows Server 2003/2008/2012, Group Policy, Active Directory
• Server and Desktop Hardware support experience
• Firewall, Router and Switch setup and management experience
• Server Setup and Management of Windows Domain on The Client’s suite of terminal solutions, and actively working in a development support role
• Ticketing System utilized to complete multiple service orders and meet SLA standards on a daily basis

ITT Technical Institute

Network Test Systems Engineer and Jr Help Desk

Responsibilities:

• Worked with Cisco security labs on campus; designing, building, and maintaining them
• Ran security lab with Centos as the server backbone for the lab
• Maintained Windows Active Directory
• Setup new user accounts and profiles and handle password issues
• Improved quality of student labs that focus on networks and network security.
• Documented, managed and controlled inventory and marketplace as well as storing client information
• Deployed mass reimaging of campus computers
• Repaired computers
• Replaced or reimaged hard drives, Memory upgrades
• Supported 25 reps and Supported 300 + students
• Implemented Microsoft Endpoint Protection on school systems.
• Ensure that Endpoint protection was in place after system updates on all systems (Student and admin sides)
• Ran reports
• Investigated problem system

Confidential

IT Consultant

Responsibilities:

• Diagnose, Troubleshoot, and resolve hardware and software issues
• Performed d Confidential backups
• Managed Disaster Recovery Operations
• Maintained Microsoft Access d Confidential base
• Implemented network security measures

Confidential

IT Consultant

Responsibilities:

• Designed, configured, and maintained computer networks to increase the flow of business
• Setup and maintained Microsoft Access d Confidential base for 200+ customers
• Setup d Confidential backup automation
• Implemented network security measures
• Managed Disaster Recovery Operations