SUMMARY:

In the years that William Louis Cusick has been an information technology professional, he has excelled in translating technical knowledge for customers of all levels of understanding. The settings in which he has worked range from respected scientific institutions to eminent corporations. If asked, his managers would remark on his curiosity, ability, and conviviality. He is eager to assume a challenging position which will allow him to use his skills to the fullest.

SKILLS:

• HTML, CSS, Perl
• Web Scripting and Database Connectivity/Admin
• C# Programming
• C, C++ Programming
• Visual Studio .Net Programming
• VBScript, Visual Basic Programming
• Windows 2000 / 2003 Scripting

TECHNICAL SKILLS:

Server Support: Windows NT, 2000, 2003, 2008, 2008R2, 2012, Solaris, AIX, ScoUnix, Ubuntu, Red Hat.

Desktop and Laptop Support: Windows NT, 2000, NT, 7, 8, 10.

Active Directory Support: Windows 2000, 2003, 2008, 2012.

MCTS 2008 AD, 2008 Networking.:

Networking Support: Routers, Switches, Firewalls. Cisco, FortiNet, HP, Sonicwall.

VMWare Management: ESXI 3.0, 4.1, 5.0. Installation and management. Clustering, HA, and backend support.

Citrix / Xenapp Management: Xenapp 5.0, 6.0, 6.5, 7.x Installation, balancing, application support and management.

SAN Support: Dell and assortied iSCSI setups.

Backup Support: Backup Exec, Acronis, Windows Server Backup, backup to VHD, tape, and tape carousel.

Exchange Support: 5.0, 2000, 2003, 2007, 2010.

Sharepoint Support: 2008, 2010.

MS SQL Support: 7.0, 2005, 2008, 2008 R2, T - SQL, Integration

Web Management: IIS 4.0 - current, Apache, Drupal

Content / Patch Management: SMS, SUS, WSUS, SCCM

Coding and Programming: C#, C++, Windows Scripting, HTML, CSS, PHP

EXPERIENCE:

Confidential

Senior Systems Administrator Consultant

Responsibilities:

• Monitor / Install switches and routers. Monitor / Install / Manage Windows
• Server from 2008 - 2016. Monitor / Install / Manage VMWare Clusters and Xenapp Clusters.
• Helpdesk as needed.

Confidential

Senior IT Consultant

Responsibilities:

• Developed and coded websites for several clients including programmed and SQL backend.
• Consulted on large scale WAN/LAN infrastructure or program systems for several clients including determining router, switch and firewall needs.

Confidential

Regional Systems Coordinator

Responsibilities:

• Support 200 machines and network infrastructure over a multi-state area.
• Ensure network connectivity with central servers and program servers.
• Backup support.
• Network administrator including VPN, DNS, VLAN, and Routing using Fortinet routers and a mix of Fortinet and Cisco switches.
• First and Second tier help desk support for 200+ users over 7 sites in 5 states.

Confidential

Network Engineer

Responsibilities:

• Managed multi-state, multi-site WAN using FortiNet and Cisco routers and firewalls and Cisco Switches.
• Managed Server 2003 / 2008 AD network and transitioned said network to Server 2012.
• Managed virtual environment utilizing Hyper-V and ESXi including from installation of the application to balancing the virtual servers.
• Sage MAS 90 support.

Confidential

Senior Systems Engineer

Responsibilities:

• Help Desk Support (Troubleshooting, Password / Account Support) for several hundred client companies.
• Server Support (Server 2003, Server 2008, SBS 2003, SBS 2008, 2012) for several hundred client companies.
• Back - end Support (Exchange 2003, Exchange 2007, SQL 2005, SQL 2008, Sharepoint, IIS, Foundation) for several hundred client companies.
• VM and Citrix support and troubleshooting.

Confidential

IT Specialist

Responsibilities:

• Maintained internal website (intranet) for large division.
• User and server maintenance for network involving several hundred workstations.
• Upgrade to Server 2007 and testing of SQL 2007.
• Internal and Web sided programming using C# and MS Visual Studio 2010.
• Database Admin, using MS SQL 2003 and MS SQL 2008.
• Built a Sharepoint Proof - of-concept for Smithsonian.

Confidential

Staff Programmer/Network Engineer

Responsibilities:

• Main programmer for web and internal projects, using C#.
• Main Windows Administrator for a multisite AD.
• Installed and tested Virtual Machines (VM) for various tasks.
• Managed the network from the router and firewall.
• Exchange Administrator for a multisite Exchange environment.
• Database Admin, using MS SQL 2003.
• Sharepoint Administrator.

Confidential

Senior Systems Administrator

Responsibilities:

• Responsible for the upgrade and installation of 150 NT Workstations to XP.
• Responsible for the administration of NT Servers and the user account and security permissions inherent, as well as system programming.
• Upgraded the Server Architecture from NT to Server 2003.
• Created and integrated a computer inventory database, and a work ticket database. Also responsible for Unix administration, Solaris, Linux.
• Installed and managed SMS server.
• Installed and managed WSUS server.
• Setup CISCO VPN, tied it to the AD user environment, and created site specific documentation.
• Coded internal website (intranet).

Confidential

Computer Analyst

Responsibilities:

• Responsible for the installation, upgrade, and maintenance of 150 NT Workstations.
• Responsible for the administration of NT Servers and the user account and security permissions inherent, as well as system programming.
• Created and integrated a computer inventory database, and a work ticket database.
• Also responsible for Unix administration, Solaris, Linux.

Confidential

Server Operations Technician

Responsibilities:

• Monitoring Web Page status with Netcool.
• Intensive Web Service Administration
• Administration of IIS4 on NT 4.0 Servers.
• Ensuring proper operation of the Web Server.
• Ensuring content is properly maintained.
• Administration of NES Admin on Solaris Servers.
• Verifying proper set - up for operation.
• Ensuring proper operation of the Web Server, and web related services, FTP, SMTP.
• Intensive Help Desk Functions
• Helping customers in troubleshooting web service problems.
• Contacting and consulting customers on any problems we receive.

Confidential

Workstation Upgrade Engineer

Responsibilities:

• Performing intensive user upgrades.
• Creation of a large number of Hard Drives using Symantec Ghost.
• Installation of various user applications, especially Sybase for NT, MS SQL 6.5, Visio, and many others.
• Installation of a large number of Hard Drives and rebuilding of user accounts and desktops.
• Intensive Help Desk.
• Interviewing users for information needed for upgrade.
• Monitoring the upgrade process.
• Giving assistance to users after upgrade.

Confidential

Systems Administrator

Responsibilities:

• Physical Upkeep of a WAN made up of 2 networks in 3 locations.
• Administration of Windows NT and ScoUnix Servers.
• Administration of three NT Servers and one ScoUnix Server, all Compaq Proliants.
• Creation and Management of User Accounts.
• Creation and Management of Server resources.
• Maintenance of the daily, weekly, monthly, and yearly back - up routines.
• Troubleshooting, Repair, and Upgrade of computer and networking equipment.
• Set up and installation of Windows NT Workstations.
• Adding, replacing, and repairing Hard Drives, CD-ROMs, and Modems.
• Installation of CAT5 cable for network and telephone use.
• Management of WAN and LAN tools, such as routers and switches.
• Set up various Gateways for our local WAN, and 2 outside WANs.
• Maintenance of our LAN switching, including adding and troubleshooting switches.
• Help-Desk and troubleshooting for various platforms of vendor software.
• Intensive Tier-One and Tier-Two Help Desk for a medium-sized user community.
• Performed help desk for five vendor suites in addition to Microsoft Office, NT Workstation, and MTA database software.
• Intensive Database Management, SQL.
• Administered a large, mission critical database.
• Adjusted the database for our specific uses by file scripting and query tools.
• Microsoft Exchange Server Management.
• Administration and creation of an MS Exchange Server.
• Administration and set-up of the MS Outlook Client.