- Providing The best available network and infrastructure support
- Innovative network support with a record of success in effectively managing and growing networks.
- Experienced in all core areas of IT support: from field services, to helpdesk leadership, to network manager
CORE SKILL AREAS:
- Citrix server management.
- Network upgrades and support
- RedHat, Fedora linux support
- VMware console management.
- Microsoft 2008 & 2003 builds and support.
- Active Directory and policy management
- IIS and FTP support.
- VBS scripting.
- Crystal Reports reporting
- Cisco Vlan management.
- Avaya and other PBX management & configs.
Confidential, New York, NY
- Network management and Linux database management
- Network Infrastructure support and upgrades
- Network support for Windows 2003, 2008& 2012; Linux Redhat and Fedora
- Citrix Metaframe applications: Plugin modules and Online modules
- Active Directory and network policy Management, restricting sites viewed, setting group permissions and setting up File Share for groups. Installing New 2003/2008 servers
- AD - Creating new UI and relationships; also establishing Domain trusts
- Configuring local Citrix Metaframe client for remote users
- IIS 5 and FTP support
- SQL database support and report writing
- Crystal Report database management
- VM virtual server management and administration
- Windows 2000/2003 administration and desktop application support
- SQL 2000 administrator: stored procedures, queries, database optimization
- SCO Unix administrator ( connections, shared printers etc )
- AS400 Administration ( financial apps support, images etc )
- Crystal Reports 8.5 and 9 for Accounting and Marketing staff
- Install and upgrade file servers and trouble shoot all connections
- Installed new routers across T1’s for Houston and Mobile offices
- Installed new VPN appliances and support all users
- Support for Server 2000/2003,Terminal Services and VPN
- Support for Exchange 2000; project upgrades ( NT 40 to Exch 2003
- Intranet services ( and extranet services by vendor setup )
- Active Directory administrator: user containers; accounts, security
- Nightly backups using Veritas softwareCitrix Meta-Frame connections and applications support
- Trouble shoot all desktop and laptop connections
IBM server specialist/engineer
- Installing Novell and Windows NT 4.0 servers as PDC and BDC, stand alone servers, MS Exchange servers, Lotus Notes and Domino server, DHCP and
- WINS servers on Ethernet and Token ring topologies
- Install, configure NOS software and hardware to include raid configuration
- Install network/LAN software management