SUMMARY:

• Obtain a position in a results - oriented company that seeks an ambitious, intelligent and career conscious person, where proven technical skills will be utilized toward growth and advancement of the company.
• Expert Knowledge of PC and server setup / installation as well as various peripheral install and uninstall, data entry and file updating. Various networking and related technology support. Great understanding of mechanical and electromechanical concepts. A self starter and well capable of working on and completing projects independently with minimal or no direct supervision. Expert in training individuals in System Operations,
• Preventive Maintenance, Customer Service, Email Clients, Security and Internet Operations. VMware ESXi, KVM and proxmox virtualization experience. Experienced in all Windows client OS from Windows 3.0 - Windows 10. Experienced in all Windows server OS from NT 3.51 - Server 2012. Experienced with various Linux flavors from Redhat 7 - Fedora 24. Centos 5 - 7, Ubuntu 12 - 14.04, Various Mac OSX versions from Panther to El Capitan. Familiar and proficient with modern virtualization stacks of VMWARE ESXi 5,5.5,6.0. VMWARE workstation 9,10,11,12 Pro. Knowledgeable in Apache, Nginx and MySQL high performance tuning and administration. Familiar with building and compiling software configured for high performance utilizing vectorization and specialized processor instruction sets. Familiar with VbScript,VBA, Vb.net, powershell, batch, bash, php and javascript for scripting. Have up to date and working knowledge of HIPAA and PCI compliance requirements. Familiar with OSSIM (SIEM), Snort / Suricata / OSSEC for IDS, IPS and HIDS security.
• I always stay up to date on new and emerging technologies and test the ones of interest in a lab environment for evaluation and suitability for future use. I am focusing my current research, projects, experience and certifications to reflect a cyber security specialization.

WORK EXPERIENCE:

Senior Consultant

Confidential, Louisville, KY

Responsibilities:

• Various consulting projects for clients that range from building crypto currency mining rigs, optimization of linux binaries, web server builds and deployment.
• WAN design, VPN design and deployment. Virus and malware remediation. Custom hardware cooling systems design and build.

Network Engineer

Confidential, Louisville, KY

Responsibilities:

• Responsible for assisting in the build out of a new managed service provider division. Handled daily tickets for internal customers of the parent company.
• Selected and deployed Confidential EPO centrally managed anti-virus solution. Responsible for corporate and branch site firewall configuration and deployment.
• Configured remote access VPN and site to site VPN solutions. Cisco ASA 5510.
• Configured and deployed Sonicwall TZ-600, Confidential 4600 and Confidential 5600 high availability appliances.
• Upgraded Cisco IOS on various switches. Deployed Cisco 2690-X series VOIP switches.
• Researched and selected appropriate hardware and software solutions.
• Trained on and deployed ConnectWise Manage and ConnectWise automate solutions.
• Security and vulnerability assessment with Qualys and Rapid7 Nexpose.
• Deployed Solar Winds Orion NPM monitoring platform.
• Active Directory administration and user account management.
• Designed upgraded switching and firewall infrastructure solution for very large branch office.

Senior Technical Consultant

Confidential, Louisville, KY

Responsibilities:

• Various rack space cloud web server builds.
• Windows server troubleshooting and administration.
• Linux server troubleshooting and administration.
• Load balancer and system scaling projects.
• Network teaming / bonding and switch configuration projects.
• VPN implementation projects.
• Software research and suggestion consulting projects.

IT Technical Lead - Linux / Infrastructure Architect

Confidential, Louisville, KY

Responsibilities:

• Tasked with designing next generation hosting platform, storage system design, compute node design and build, low latency 10G Ethernet fiber network switching design and configuration. Multiple devices: (Cisco Nexus 5020 and Cisco WS-4948-10GE) Sourcing of components. Building, testing and tuning of server infrastructure. Office WIFI configuration. Office firewall build and configurations.
• VOIP QOS configurations. I would also fill in as a Linux System Administrator as needed and respond to monitoring alerts and handle backup disk rotation and failed disk replacement in the data center. Administered VMWare ESXi 5.5 and 6.0 / Vcenter, WHM, Cpanel, CentOS Linux and Ubuntu Linux. Apache, Nginx, PHP-FPM webserver setup, tuning and administration. Designed and tuned HA database cluster for our largest customer.
• Implemented load balanced and highly available configuration for Confidential for our largest customer.
• Managed CSF firewall, HA PfSense firewalls and HAproxy loadbalancer.
• Worked with Memcached and Varnish to enable further performance gains on various sites.
• Responsible for performance tuning and bottleneck removal of server configuration all the way to kernel level optimization.(SYSCTL) MySQL / Percona Server high performance tuning.
• Software stack and OS stack redesign for high performance.
• Enabled 0% error rates under extremely high load for pre-production scenarios and preproduction performance validation.
• Responsible for re-negotiating data center rack space, IP allocation blocks, power, bandwidth, contracts and pricing with vendors. Implemented iTOP ITSM ticketing solution used to track hardware inventory.
• Supported office HP printer setups and operations. Upgraded Mac Pro laptops and workstations to El Capitan from Yosemite.
• Reviewed daily security scans and mitigated web application attacks via black listing, WAF thresholds and rate limiting attacking ranges.

Senior Consultant

Confidential, Ocoee, FL

Responsibilities:

• In this position I am responsible for providing custom solutions and tier 2 / tier 3 support in a remote capacity.
• I provide expert engineering services to various clients.
• Maintain linux / apache / haproxy load balanced "test" web hosting and database environment for internal programmer use. Selected appropriate web technologies and languages for platform development assignments.
• Top level infrastructure design and planning. Windows server 2008 / 2012 domain controller builds and decommissioning, linux, Apache, Nginx, PHP-FPM, DNS, DHCP, VPN, DFS and remote access implementations and migrations. Environment assessments and health checks.
• Global Active Directory issue resolution. DFS troubleshooting and issue remediation.
• Cisco network design and implementation. VLAN, LACP and network switch configuration.
• Wireless LAN install, configuration and trouble shooting. Various security consulting assignments.
• Designed holistic security solutions with threat intelligence lists, OSSIM, OSSEC and unified logging layers with elastic search, logstash and kibana (ELK).
• Firewall and security technology design, implementation and migrations.
• MS SQL Server 2014 install and configuration.
• Microsoft SCCM infrastructure deployment, configuration, software install packaging and OS patch packaging for remote deployment.
• Developed custom PHP,HTML5,CSS3 and Javascript platform solution for a defense customer to solve a problem they could not in 5 years, I had a working prototype done in 2 months.

Control Center Technician

Confidential, Seattle, WA

Responsibilities:

• In this position I was responsible for daily data center activities and operations.
• I monitored all of the Swedish hospital infrastructure and clinics as well as the major incident and outage coordination and communications for
• Providence Medical Alaska, Washington, Oregon and California regions.
• I also provided after hours customer service triage and phone support for desktop and IS related problems.
• I had almost a 100% first call resolution rate for tier one and tier 2 issues.
• I also provided tier 3 support for applications and outages on the fly and would timely escalate if I was unable to solve the problem personally or within my immediate team.
• Drive replacement and tape backup duties.
• TSM operational checks.
• Create and update operational procedures as needed.
• I also served as a technical liaison to clinical engineering team for highly complex outage resolution that spanned multiple departments and clinical device server and database back ends.
• I was also tasked to write scripts and create custom software solutions to business problems.
• Confidential Interface monitoring.
• SNMP trap monitoring and incident documentation via HP Open view Operations and CA ITSM.
• Microsoft lync and phone communication was primary interface with customers and other teams.
• Wireless LAN troubleshooting and monitoring for workstations on wheels.
• Familiar with HIPAA compliance and PHI protection.

Network Operations Center Analyst

Confidential, Seattle, WA

Responsibilities:

• In this position I was responsible for monitoring of all the Confidential infrastructure and data center operations for all hospitals and clinics as well as provide off hours service desk phone support to customers.
• I also wrote custom scripts and custom monitoring applications to monitor mission critical devices that did not have regular monitoring capabilities.
• Implemented custom tool that all of IS department used on the daily that would save time on troubleshooting by querying relevant information about target machines and making remote access to these devices via SMS and SCCM easy as one click. 75 Users of my Team Tool application.
• I wrote custom dashboard application software for real time monitoring of epic EPS print server job count and status as well as failed job detection and optional resubmission to other servers. Supported Kronos, Optilink, Citrix / XenappOnGuard security camera monitoring and operational checks.
• VMware v-sphere administration, Softgrid / App-V, Confidential interface support and application / server administration. Cloverleaf integration interface monitoring.
• Epic Systems EMR password resets and bridges interface monitoring. I coordinated monthly Epic system downtime for maintenance and RA upgrades. Fast outage remediation for various applications plus emergency and routine communications to entire enterprise. Bridge line maintenance and setup. Multiple daily walk through of data center and handling of failed disk drives and replacements for servers and EMC VMAX SAN.
• TSM operational checks for daily backups and loading of tape scalars. Write ups of incidents and relevant events / tickets via HP Open view Service desk and ITSM (CA IT Service Management) CMDB creation and maintenance of support information database. Microsoft Forefront and SCOM ticket creation / administration.
• Solarwinds Orion network monitoring. Handling of incident escalation if I was not able to resolve incident myself or with my immediate team. Windows Server, Active Directory and other system password resets. Wireless LAN troubleshooting and monitoring for workstations on wheels.

Network Operations Center Analyst

Confidential, Bellevue, WA

Responsibilities:

• In this position I am responsible for monitoring alarms, traps and system events via Microsoft MOM,
• HP network node manager and HP Open View console.
• Monitor Confidential protocol interface communication for clinical devices .
• Password resets for active directory and other various applications.
• Provide off-hours service desk support and remote assistance.
• Handle issue escalation per agreed upon guidelines. Support scope assessment, routing and resolution.
• Data center Incident and Service request ticket creation and routing.
• Monitor Tivoli Storage Manager for critical backup status. Run scheduled partial and full system backups to the Tandem Himalaya system.
• Daily data center walkthroughs.
• Scheduled Operations tasks and system checks.
• Approval of new operations procedures and modification of existing procedures if needed.
• Daily medical billing claims verification for accuracy and submission to the billing partner.
• Various daily HBOC Star tasks. Hp Open View Service Desk used for ticketing. Remote access support
• (CITRIX and VPN). Completion of shift turnover log entries. Other NOC related duties.

Web developer / System Implementer

Confidential, Seattle, WA

Responsibilities:

• For the past year referenced, I have been involved with various assignments for individual companies and clients that range from system design, network troubleshooting and setup.
• Wireless security setup. Router installation and security setup.
• Web development. HTML, CSS, Javascript. Web Design.
• Apache web server installation built from source code.
• MySQL install and configurations. Red Hat linux server design and implementation.
• Windows Server design and build for IIS deployment.
• WLAN setup. FTP server setup.
• VPN / Remote access and other systems support related activities.

Network Technician

Confidential, Kirkland, WA

Responsibilities:

• My average daily duties included preparing and configuring new sites for network acceptance and site turn up before sites went public and pass traffic through them. I would remotely configure Omnitronix site controllers and name the relays to the proper naming conventions and send them to the tech in the proper market. Verify serial backdoor pass through and labels and communication parameters. I would configure the Foundry netiron switches and routers with the proper port names and tag the various ports into the proper VLANS, set the speed, duplex and cable types. Spanning tree setup per market design spec. I was responsible for configuring every piece of equipment at a site and test that its operation is up to standards. I setup and configured Point to
• Point Radios for Ethernet and VOIP RF backhaul. Set and verified the signal path RSL levels for Dragonwave,
• Redline and Motorolla Orthogon Radio links working in the licensed band of 11, 18, 23 GHz and unlicensed bands of 5.8 and 24 Ghz. Some links would need to have the encryption setup configured dependant on design spec. Interference checks and implement out of band management values and new passwords. I would configure the new Nextnet Base Station Transceivers (BTS) with their proper channel plans and Radius authentication servers, verify GPS device lock and airlink state. NTP Setup. Put new BTS(s) DNS names into
• Nextnet access provider (AP) server as well as into the ISP server. I would setup the Valere site power supplies and check for proper voltage and operation values as well as check battery and thermal thresholds.
• Setup of cellular wireless backup back haul DIGI modems and made sure the firmware was up to date if not, then a TFTP flash file was loaded on these devices. I managed DNS records and IP address tables (provisioning) for this National ISP Metropolitan Area Network (MAN) Used VPN tunnel to securely access the network monitoring consoles for the pre-production servers and the production environment. Responsible for adding the new devices into Castlerock SNMPc. All of the newly commissioned devices would require me to set the proper priority / severity levels for the SNMP traps, as well as the traps of interest, the community strings and the proper addresses of the trap forwarder. During bi-weekly night maintenance windows I would be on the phones with various techs at planned time slots in different markets to go over a AC power failover, site battery backup and discharge levels and to test all of the devices for snmp trap alarm arrival and acknowledgment to the NOC. I would enable the ports on the foundry and verify that there is no mismatch in duplex or speed / baud for the various components. I would then turn up the microwave shot airlinks. Monitor and analyze the interference and noise floor data to check for path alignment issues. Update internal site database information.
• I would also verify network topology diagrams for link capacity that was planned and the actual value that was current at the time as well as frequency, radio/link type and candidate status manually by hand. I also created scripts from the command line references for all of these devices to help ease the loading and checking of configuration information within the Tasman and other pieces of site equipment. I wrote these in VBscript and used SecureCRT to execute the scripts. I would bind Field Technician's test CPE to an IP address and verify proper network connectivity to the wireless CPE. I was 1 out of a team of 5 people that handled the site acceptance test setup and verification for production readiness for this ISP.