IT Cyber Security Analyst Resume Coral Springs, Florida - Hire IT People

TECHINICAL SKILLS:

PROFESSIONAL EXPERIENCE:

Confidential

IT Cyber Security Analyst, Coral Springs, Florida

Responsibilities:

Review vulnerability management documents, including all vulnerability scans and penetration tests. Documentation of findings and determine remediation using OpenVAS (Greenbone Security Assistant) to audit security of the network to find vulnerabilities with SIEM for log collection, log analysis, incident response, and information security alerts.
Monitor, review and analyze alerts and logs from Firewall, IDS, Antivirus, system logs regularly to ensure they are within compliance of policies and audit requirements.
Current on trends and issues within the security industry, including emerging technologies.
Travelled to client sites and prepared incident reports of analysis methodology and results.

Confidential

IT Technician, Coral Springs, Florida

Responsibilities:

Received, investigated, responded to and resolved Level 1 & 2 technical questions and issues in a Citrix Windows environment.
Logged all issues and resolved in a central database, to identify and record trends.
Travelled to company sites with equipment within Florida for onboarding new hires.
Configured Confidential servers and disabled Confidential on routers. Added static IP’s and DNS to function on firewalls.
Trained end users on their information technology resources and access rights.
Added and deleted user mailboxes, managed subscriptions, added users to other user’s mailboxes, eFax services, assigned delegated access to assistants to control manager appointments and meetings in their personal calendar in Office365.

Confidential

Desktop Support Technician, Miami Lakes, Florida

Responsibilities:

Imaged Confidential & Confidential Desktops/Laptops through PXE boot for Windows 7, joined PC to the domain, ensured group policies were applied. Migrated user data and emails from old machine to new.
Travelled to all branches in Florida and replaced Teller, CSR, Magtek, and CaptureNet machines with Windows 7 desktops.
Tested network port connectivity. Setup new hires with printers, computer and IP Avaya phones. Managed full inventory for all computers and peripherals.
Swapped old desktops machines with new ones. Replaced all banking hardware, ensured the Avaya IP Phones displayed users correct profile and ATM machines were up and running.

Confidential

Deployment/Desktop Support Specialist, Miami, Florida

Responsibilities:

Rolled-out Windows 7 Deployment through SCCM and manually with a Confidential .
Assisted users with remote control (go-to-assist) to troubleshoot problems in a timely manner.
Setup Lotus Notes email for users in a local and citrix environment transferred their archives, workspace and bookmarks to user’s new/upgraded computers. Created databases, quota limits, messaging, handled user id expired certificates.
Setup and configured Avaya IP phones for call center and reservations users.
Supervised a support team of users on the Windows 7 deployment project. Assisted with issues related to failed drivers, applications, memory upgrades and server errors. Escalated unknown issues.