SUMMARY:

IT Engineer experience for 7 - 10 years. I'm a high energy person that loves Technology, and that's very passionate about it as well.

TECHNICAL EXPERTISE:

• 2000 - 2008 Servers Wintel ( Confidential Controller Series 20 s, 30 s, and 40 s
• Solaris
• HP-UX
• Microsoft Windows operating systems from 95 on
• Windows NT Server, 4.0
• Windows, 95, 98 & 2003,2007,2008
• Windows XP, Vista, Windows 7
• Windows OS Exchange 2007
• Outlook Exchange 2010
• MAC
• Network Server s
• Sun
• Mac OS
• AS/400 (740,640,530)
• LAN,WAN,WLAN, SUN, UNIX
• LAN Infrastructure, Hardwired
• SAS Bays
• VMware ESX, SDLC
• TCP/IP, DHCP, IDS/IPS, PKI,PCI, NIC, NAS, SAN Novell, Ethernet, Token Ring, VPN, Secure ID, RSA, Network & System Admin, Switches, Routers and Hubs, Telecommunications, VOIP Services and Cisco IP Phones Installing Software & Hardware, Avaya IP Software, One X Communicator, Avaya IP Agent, Avaya Modular Messaging, Nortel PBXAvaya Communication Manager, Network& Security Analyst, Database Admin, Windows Systems Admin, CRM Systems, Fiber Channel Switches, Fiber Channel over Ethernet cards, ISCI, SAS, Cha, and Chelsio cards, SAN, NAS, Wireshark, Application Security Administrator, Cisco Component Networks and IP Telephony, Brocade, Hitachi, IPT Wireless, DNS, SCOM, Cisco Call Manager, IPS Admin, SCCM, BGP, OPSF, MPLS, Cisco Routers.
• Basic
• HTML
• DNS
• WINS
• WSUS
• SQL
• SAP
• ERP
• RealSecure Firewall
• Norton Firewall and Ghost
• McAfee/Norton Virus Protection Utilities
• Trend Office Scan
• HP OpenView
• Lotus Notes
• Microsoft Office Suites Maximo
• Microsoft Outlook
• Microsoft Project
• Microsoft Exchange & server
• Visio
• Compaq smart
• VPN s, VPN Network, VPN Nortel, VPN Netscreen, Juniper netscreen
• Zen works OS & imaging
• Remote Desktop
• Lavasoft Ad - ware SEpersonal
• Windows Defender
• Microsoft Outlook Smart Link
• Client Connect
• Microsoft Office Front Page
• Active Directory
• Veritas
• ITIL Tools, IBM Hardware, Altiris, Symantec Backup Exec., Secure CRT 6.7, Storage Center GUI Interface, CoPilot tool, Integrated Management tool, Enterprise Management, Command Line Interface, One-Click Webex (Remote Desktop) Aventail VPN Connection, Delta ( Dispatch) HP Site Scope, HP Business Availability Center ( BAC) Request Tools, Telnet, VB Scripting & Software packing, Incident Management Tools, Eclipse, Oracle DB ( Nitro) Juniper Remote Access, F5 Load Balancing, Security Analytics, Envision, Tricare, HPSM, Panaroma (Palo Alto) CRM Applications
• Microsoft Office Professional
• Track IT 6.5 Technical, SafeBoot Software
• Wise Package
• A+ Certification
• Remedy Software Application
• SharePoint
• VMware Tool and Infrastructure, ETL

PROFESSIONAL EXPERIENCE:

Confidential, Plymouth, MN

IT Security Analyst Engineer

Responsibilities:

• Working with internal customers to develop custom alerts and reporting from SIEM data. Also worked with Web Proxies, Firewalls - Palo Alto, Logs and forensics.
• Develop process and procedures to triage SIEM alerts. Worked with RSA software tool Security Analytics to retrieve data from the SIEM, and DLP.
• Tricare IPS/IDS Logs. Being able to review and Identify malicious codes and viruses.
• HIPPA Analyze and identify potential threats using SIEM data.
• Worked daily with the security operations team to help block or deny traffic from coming in or going out of the network environment, from different applications and Platforms.
• Symantec End Point (SEP) IPS, FTP, Pulse, DNS, Has some experience working with PCI
• Create correlations between disparate platforms.
• Recommend remediation paths based on factual data

Confidential, Eden Prairie, MN

Enterprise Services Storage Engineer

Responsibilities:

• Perform fiber channel cabling over Ethernet cards, ISCI and SAS (SBOD and JBOD), and Ethernet cabling. Also Rack mount servers, switches and controllers. Provide 2nd and 3rd Tier on complex problem solving incidents.
• Conduct health checks when requested using Secure CRT 6.7 software and rebalance controllers through our Command Line Interface (Unix & Windows). Also work Incident Management process.
• Provide pruning of client systems based on what kind of RAIDs they re running and arrays. Also work with Relational Database as well, Microsoft Access - SQL.
• Configure server installation on Windows. Also use an Integrated management and Copilot Service Tools and Enterprise Management to monitor client s applications and alerts, thresholds.
• Gain remote access into servers and switches through IP addresses, and access to user or customer s controllers through Secure CRT 6.7, Telnet. Worked with CRM applications tools.

Confidential, Golden Valley, MN

Analyst III - Network Administrator

Responsibilities:

• Worked with Avaya Communication Manager: installing software through the SD environment; configured Outlook profiles, working Virtual PC VDI, VMWare.
• Served as Active Directory Network Administrator, including: network account maintenance; adding users to directory groups to administer needed applications; ensuring users documents were configured to create a server backup by placing users in the appropriate redirect group.
• Configured user accounts and permissions for SAP, Maximo, Workbrain, WMS applications; worked with TelCom Department to install/activate Avaya IP phones and One X communicator
• Used HP Site Scope and HP Business Availability Center in monitoring software applications in the internal and external user s environment.
• Provided training and application support on: Microsoft Office, SAP, Remedy, Cisco VPN, AC Nielsen, BEX, Microsoft Office Communicator and Live Meeting, Skype, Business Explorer. Also provided support for Contact Center Applications as well, and gathered System Analysis.

Confidential, Eden Prairie, MN

Data Recovery Tech Support

Responsibilities:

• Used various Data Recovery Software products to restore client s data back to their OS.
• Worked with: FTP, sending files across the network; DRS in recovering data from RAID
• Helped with presentations and testing on versions of the Ontrack Erasure Software (OES)
• Developed strong working knowledge of Easy Recovery Data Recovery, Easy Recovery Professional, - - Power Controls, Cobra, Sage CRM Sales Logix, RightNow, and OES
• Completed CompTIA A+ Certification course for Microsoft Exchange Server 2003 and Verifile

Confidential, Minneapolis, MN

IT Computer Support Specialist

Responsibilities:

• Tested new systems and updated software on the company s network; set up PCs with financial software such as Harmony, Forecaster, Vista, Client Connect, Standard Illustration Edge, LEAP Software; installed security software including Spybot, Windows Defender and Lavasoft Adware, Patch management.
• Cleaned and wiped computer operating systems; assisted with the encryption of laptops; set up and configured HP and Xerox printers; configured laptops to connect to wireless access points; configured network switches, cabling, hubs, and routers
• Gained intermediate experience with SAP, and C++

Confidential, Mounds View, MN

Senior Computer Lab Technician

Responsibilities:

• Responsible for the maintenance of Apple Macintosh (IMacs) and KDS Reason Computers
• Installed software, security products, and physical memory on both MAC and Microsoft systems
• Connected computer systems to network servers; worked with Novell Network Server and Windows XP; operated remote desktop on the IMacs systems
• Trained students on operation of software for both MAC and Microsoft systems
• Transferred files from hard drives onto the disc - in-key (database for strong files)

Confidential, Northbrook, IL

Installation Technician/Peripheral Operator

Responsibilities:

• Set up hardware for disaster recovery testing on NT, Novell and AS/400 platforms
• Tested connectivity of cable installations throughout Midrange and Mainframe; re - imaged desktops after recovery testing; worked with Unix OS
• Conducted patching for multi-platform tests; installed hard drives and memory upgrades and Tape Backups Admin.