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Noc Center Analyst Resume

SUMMARY:

Computer Networking Systems graduate with 10 years of desktop network support: configuration experience along with superior customer service and analytical abilities. Seeks a Network Administrator, System Administrator, or Windows Administrator within a larger, structured organization promoting a team environment and strong employee development. Goals include possible Bachelor degree and MCSE and Linux certifications.

EXPERTISE AREA:

  • Data Migration and Recovery
  • Addressing and Subnetting
  • Desktop and Software Support
  • Active Directory
  • Network Connectivity
  • Deployment and Installation
  • Small LAN/WAN Configuration
  • Security Administration

EMPLOYMENT EXPERIENCE:

NOC Center Analyst

Confidential

Responsibilities:

  • Run script on Oracle, My SQL, SQL databases
  • Run powershell script
  • Monitor financial transaction
  • Reboot unix server stopping mule or other process from script.
  • Monitor Databases for errors. Stop and restart Data bases
  • Escalate issues when restarts to not clear database errors.

Field Service Technician

Confidential

Responsibilities:

  • Monitor Cyclotron keep up running for radiation treatments
  • Work with therapist troubleshooting treatments that don’t go through
  • Reset magnets for treatments
  • Run fiber cable
  • Switch hard drives in and out for testing
  • Switch software versions for testing
  • Analyze log files when problems happen

Systems Analyst/Engineer

Confidential

Responsibilities:

  • Monitor and configure 2003, 2008, 2012 Windows servers.
  • Verify and configure DHCP & DNS server roles
  • Work with disk space
  • Trouble shoot servers clear records verify forward and reverse lookup zones
  • Reset and configure VDI VMware Vsphere Hypervisor
  • Experience with citix servers xendesktop application deployment, troubleshooting
  • Load balancing, resetting servers
  • Monitor and configure switches and routers;
  • Configured white and black lists.
  • Firewall configuration fast ethernet, access - list, access group
  • Working with group policies
  • Starting work with Data Protector and SAN for backups
  • Monitor CPU and memory. trouble shoot when goes over selected thresholds when need be
  • Working knowledge of Netscaler Administration
  • Run ping tests, nslookup’s
  • Create AD and email accounts work with IT security creating bridge calls with network engineers to shun a port when is detected
  • Restore files
  • Worked some with Confidential
  • Worked some with SCCM on patching and monitoring alerts monitoring multiple locations networks and rebooting mx60 firewalls working with office 365
  • Unix Linux Password resets
  • Some Linux Administration

Support Desk Technician

Confidential

Responsibilities:

  • Trouble shooting Outlook checking for disabled tools reset OST files
  • Reset profiles Create PST files Run command switches
  • Install printers network through ip addresses and local printers through local ports
  • Remote into PC trouble shoot applications install network drives
  • Troubleshoot variety of software applications
  • Password resets clear domain controllers
  • Work in Windows 2008 Server Environments
  • Reset Enterprise passwords
  • Trouble shoot Blackberries, Iphones, Ipads
  • Remove install machines on domains
  • Trouble shoot Lotus notes
  • HDI Certification

Data Migration Technician

Confidential

Responsibilities:

  • Data migration for laptops via LAN connection onto a TCP/IP network and completing a quality assurance migration check
  • SEWP imaging new laptops imaging from Vista to XP Professional
  • Setting up client accounts using t numbers to set up the laptops to the individual’s profile
  • Resetting client passwords when password will not work will reset through novel and password reset tool
  • QA of migration verify data transferred and the unlicensed programs on their profile transferred
  • Trouble shoot Outlook repair send and receive errors run repairs on outlook
  • Assisting clients with wireless set up through IPass application set bookmarks and run updates testing connection

Consultant

Confidential

Responsibilities:

  • Windows 2003 Server utilizing Task Manager, Performance Console, Event Viewer checking for disabled network interface cards
  • Maintaining Windows 2003 Server Infrastructure setting up DNS Scope ip addresses and static ip addresses and using the dcpromo command and ncpa.cpl for going straight to the tcp\ip address set up
  • Network Infrastructure security utilizing strong passwords TCP\IP filters CISCO access-lists
  • Utilizing Certificates by configuration
  • PKI Infrastructure
  • Backup and restoring a directory using normal, incremental, and differential backup types and backup scheduling
  • Utilizing active directory to create and modify user accounts setting rights and permissions
  • Creating global and domain local security groups; The ability to modify groups by adding and deleting members
  • Creating computer accounts and the ability to modify by disabling resetting and deleting the account LDAP
  • Network Security using encryption and assigning user rights
  • Creating Partitions converting disk from basic to dynamic
  • Configuring Active Directory-Integrated DNS Zones
  • Working with shared folders setting share permissions so they can read or read and write
  • Setting NTFS permissions
  • Wan Applications utilizing CISCO switches and routers testing routes using ip route show ip int brief
  • Linux applications involving some scripting with Linux
  • Database Development
  • Some SQL scripting and Access Database
  • Network Administration for small and midsize business with LAN and WAN implementations utilizing
  • Network topologies: token ring, star, mesh and bus: installation of crossover and straight cables to hubs and switches
  • TCP/IP Protocols the way data is transferred confirming IP and MAC addresses
  • Testing to verify that the connection is good and the packets are received as sent
  • Resolve computer software issues utilizing Microsoft Desktop Operating Systems with the ability to use Word, and Power Point
  • Resolve PC hardware issues installation of CPU’s, CD ROMs, and hard drives
  • Working with Printers configuring properties and Shared Printers
  • Project Management
  • Customer Service

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