System Administrator Resume

SUMMARY:

Seeking a challenging position that allows me to utilize my operational experience and training in information technology, telecommunications, and problem resolutions.
Four years experience as a Signals Intelligence Analyst Two years experience as a Associate Systems Analyst Nine years experience as a Confidential System Administrator
Full scope CI - polygraph/Lifestyle TS Clearance
Skilled in Windows Operating Systems
Self motivated and confident in making independent decisions
Well organized and able to meet deadlines
Productive and responsible; willing to learn and handle all tasks needed.

WORK HISTORY:

Confidential

System Administrator

Responsibilities:

Computer and Operational Experience
Proficient in both UNIX and IBM PC environments: SunOs, AIX, DOSAnd Windows 95/98/ Confidential, 2000, XP
Skilled in multitude of systems applications including MSWord, ExcelAccess, PowerPoint, and Frontpage
Currently assigned to the Groundbreaker project of Eagle Alliance Serves as an Confidential System Administrator for the Help Desk
Responds to trouble tickets concerning Windows Confidential and 2000 in a timely order and resolves the problem or issues under a given time bracket, also adds or replaces hardware and software that is related to those applications

Associate Systems Analyst

Confidential

Responsibilities:

Served as customer support on SAP transactions to both Reston and Bethesda sites
Responsible for taking trouble calls, and performing initial troubleshooting ensuring timely response to customer requests
Maintained and updated Trouble Ticket Service Center daily with a 100% accuracy
Demonstrated and illustrated the functionalities and capabilities of the Geospatial Tool in the Reston, Bethesda, and St. Louis sites
Involved in 100% manageability and development of Delivery III Step II testing
Served as an Instructor for the Team Chief and Project Lead coursed in SAP

Confidential

Signals Intelligence Analyst

Responsibilities:

Composed a vast library database of targets used by national level consumers
Meticulously administered and maintained six databases of more than 3,000 target items
Developed a broad communications database resulting in 100% target indentification ability
Collaborated with software engineers to perform operational assessment tests on newly installed programs
Managed the production of over 14,000 intelligence reports disseminated to high-level government officials and military leaders worldwide
Jointly headed a project team for setting up and testing the Sagent data warehouse
Developed working and Training aids for over 60 SAP Transactions
Overall responsible for over 800 end-users on the system