PROFESSIONAL SUMMARY:

• Senior system engineer with a strong background in networking with advanced knowledge on supporting enterprise/large companies to small businesses providing the best solutions. Over 12 years’ background in the IT industry supporting mixed environments (Windows, Citrix, Linux, and Unix) on premises physical, virtual, or cloud based servers.
• Advanced Experience on security network security services, upgrading, securing, and troubleshooting managed and unmanaged networks, technologies such as, Cisco, Confidential, Barracuda, Fortinet, PaloAlto, Dell SonicWall, and Watchguard. implementing best network practices on layer 2 and 3 devices.
• Experience on migrations and cutovers.
• Fast learner and troubleshooter, can perform repairs of any kind.
• Fluent English and Spanish, and Portuguese.

SKILLS:

Network: EIGRP, RIP (v1 and v2), OSPF, IGRP, IPX/SPX, ISDN, & Frame Relay

EXPERIENCE:

Senior System Engineer

Confidential

Responsibilities:

• Deployment and maintenance for Virtual Machines (Citrix, ESX, Hyper - V enviroments) Upgrading all their servers to newer versions of WIndows Deploying images for workstations over the network
• Support Tier 2 & 3 Level Sentai/Latitude & UNIX & Prophet 21 Network Implementation for Confidential and Palo Alto devices Network infrastructure, schemes, consulting, and setup VOIP (ShoreTel/MyTel) vMware ESX 6.1 and Hyper-V HP
• Proliant Servers SSH, Bash, Scripting EMC Data Domain Microsoft Exchange Veritas/Backup Exec GFI Zebra Solutions

System/Network Engineer

Confidential

Responsibilities:

• Setup/Troubleshooting Physical Servers and Virtual Servers (vMware/Hyper-V) On-Premises/Cloud Backup Servers (AppAssure/Quest) Server Migrations/Upgrades (Microsoft Azure, Windows Server, Office365, and Linux CentOS) Advanced Networking Setup and Troubleshooting L2 & L3 Onsite/Remote Services Dell and Lenovo Think Servers Microsoft Windows Servers (2012) R2 & (2016) Office365 Implementation/Migrations Linux CentOS 7 (Web-server/File Server/Video Server) vMware ESX 6.1 and Hyper-V Barracuda, Fortinet / Sonicwall Firewalls/Cisco NSA (Upgrades, Access Control. Gateway Security Services and Content Filtering) Cloud-Based Security Services/Monitoring/Alerts Cisco/HP Switches L2/L3 (Management, VOIP, VLANS, VRF, Security, Teaming, and Redundancy) Confidential Advanced troubleshooting with video streaming Multicast and Unicast(Encoders and Decoders) Backup Storage (QNAP and Dell PowerVault) Remote Services/Documentation: ScreenConnect / ConnectWise

System/Network Engineer

Confidential

Responsibilities:

• Setup Severs and Virtual Machines (Hyper-V) Network Implementation for products for international cruise lines and resorts Network infrastructure, schemes, consulting, and setup Onsite services, documentation, and support Setup/Managed/Maintenance the following technologies: Microsoft Windows Servers (2012) R2 Linux CentOS 7 (File Server/Video Server) On-premises devices for implementation or testing purposes Microsoft Azure (Network Level) and Powershell Setup, testing, and Troubleshoot Asterisk PBX (Shoreside and Cloud) Packet Analyzers: Wireshark, iPerf, TCPdump, and nMap. Wireless Packet Capturing Devices: AirCap and Aircap Tx Firewalls/Security: Cisco (ASA & UC) & Nomadix Managed Switches: Cisco Catalyst Network Diagrams:
• Active Directory, Group Policy management, DFS, DNS, DHCP, Bitlocker, File & Sharing permissions (Samba/NTFS) Network Services: Static Routes, Bonding (Linux & Windows), Multicast, VPN, Web Filters, Failover, CLI, ACLs, DHCP, DNS, NAT, PAT, VLANS, VERF, DMZ, Port forwarding, MAC filtering, Dynamic/Static Routing, and Protocols (TCP/UDP) Other: Vidio (Video Servers), Centos 7.1, and Windows Server 2012R2.

Senior Network and System Administrator

Confidential

Responsibilities:

• Advanced system and networking IT support for large business clients Consulting, supervising, and training Onsite and remote services Setup/Managed/Maintenance the following technologies: On-premises and Data Center (Networking, Servers, & Storage)
• Servers: Rackmount Servers (HP Proliant, PowerEdge, SuperMicro) and towers. Parts replacement and upgrades
• Firewalls/Routers: Cisco (ASA & UC), Fortinet, Dell Sonicwall (TZ & NSA), Watchguard, Firebox, Barracuda, and Netgear
• WAN Devices: Analog Modems, DSL, ADSL, Cable Modem, and Fiber Optic
• Managed Switches: Cisco (Catalyst & Small Business) and Dell
• Access Points: Clustered and non-clustered Cisco AP (WAP & Small Business), network bridges, and range extenders. Encryptions (WPA/2 & PSK)
• VOIP: Soft and Hard phones Cisco (79xx & SPA 500 Series) & Polycom. Cisco UC and Hosted PBX Solutions (FreePBX, Asterisk and Elastix)
• Network Security Services: Gateway Security (Content Filtering, Antivirus, Antispyware, and IPS), DyN, and NOIP.
• Network Services: VPN, Network WAN balancing, Failover, Telnet, SSH, QoS, Terminal & Web-Console management, Access Rules, DHCP, DNS, NAT, PAT, VLANS, IP lists, DMZ, port forwarding, MAC filtering, Dynamic/Static Routing, and Protocols (TCP/UDP)
• Other Networking: PoE (Switches, Access Points & IP Phones), layouts, outlets, wiring (cat5e, & cat6), & cable management
• Console Access: Serial, SSH and Telnet
• Microsoft Windows Servers (2003/2008/2012 ) R1 & R2 editions and Small Business Servers
• Linux Servers (CentOS & Ubuntu) & GUI (WHM, cPanel, PHPMyAdmin, Webbmin, Elastix, & Asterisk)
• Workstations/clients: XP, Vista, 7, 8, & 10, Ubuntu, and MacOS
• Blackberry Server: Office365 (Cloud Services)
• Roles and Services: Active Directory, Group Policy management, DFS, DNS, DHCP, Bitlocker, File & Sharing permissions (Samba/NTFS), Migrations, Console, Powershell, Terminal Services, & Exchange Management Console
• Virtualizations: VMware (ESX/ESXi 4.x/5.x, Workstation, Player & Converter), Microsoft Hyper-V (VMM), & Parallels
• Migrations: Virtual Environments, Servers, Files, E-Mail Migrations (to Office365) and Network devices
• Web/Connectivity: Apache (WHM, LAMP, & WAMP) and Microsoft IIS
• Security Software: Webroot, Symactec Cloud, ClamAV, Malwarebytes, and MSE
• Spam Management: Blacklist Removal, Barracuda, GFI, Sonicwall Anti-Spam, and Spam Assassin
• VSC, Veeam, StoreCraft Shadowprotect, Acronis, Ease Todo Backups, WSV, Mozy Pro, Symantec Backup Exec, and Time Machine
• RStudio, GetDataBack, Recuva, Exchange Granular Recovery, and VSC
• Microsoft SQL Server and MySQL (Setup, Backups & Restore)

System Administrator L3

Confidential

Responsibilities:

• Advanced networking and IT support for small/medium business clients
• Server administrator and maintenance on physical and virtual environments
• Implemented and managed network and software security
• Project management and account management
• Implemented cloud services (Email, file server, applications, etc)
• Onsite and remote services
• Consulting and reporting
• Servers: Rackmount Servers (PowerEdge and SuperMicro) Parts replacement and upgrades
• Firewalls/Routers: Dell Sonicwall (TZ & NSA) and Linksys
• WAN Devices: Analog Modems, DSL, Cable Modem, and Fiber Optic
• Managed/Unmanaged Switches: Cisco (Small Business)
• Wireless: Cisco Small Business AP, Linksys, network bridges, and range extenders. Encryption (WPA/2, & PSK)
• VOIP: Cisco (79xx series) / RingCentral / Third-party SIP providers
• Network Security Services: Sonicwall Gateway Security (Content Filtering, Antivirus, Antispyware, and IPS) and DyN. Encryption: IPsec, RSA, SSL
• Network Services: VPN, QoS, Terminal & Web-Console management, Access Rules, DHCP, DNS, NAT, PAT, VLANS, IP lists, DMZ, port forwarding, MAC filtering, and Protocols (TCP/UDP).
• Other Networking: PoE (Switches & IP Phones), layouts, outlets, wiring (cat5e), & cable management
• Console Access: Serial, SSH and Telnet
• Microsoft Windows Servers (2003/2008) R1 & R2 editions and Small Business Servers.
• Linux Servers (CentOS) & GUI (WHM, & cPanel)
• Blackberry Server: On-premises
• Workstations/clients: XP, Vista, 7, 8 and MacOS
• Roles and Services: Active Directory, Group Policy management, DNS, DHCP, File & Sharing permissions, Migrations, Console, Terminal Services, and Exchange Management Console, and WSUS.
• Virtualizations: VMware (ESX/ESXi 4.x, Server 2.0, Workstation, & Converter) & Microsoft Hyper-V
• Migrations: Virtual Environments, Servers, Files, E-Mail Migrations (to Hosted Exchange) and Network devices
• Web/Connectivity: Microsoft IIS and Shared Linux-based Web Hosting.
• E-Mails: Mail flow, Microsoft Online Services & Rackspace (Hosted Exchange), Exchange Server 2007, gApps, and third-party POP/IMAP providers
• Security Software: Websense, Untangle, Symactec Cloud, Symantec Server Antivirus, Malwarebytes, and MSE
• Spam Management: Blacklist Removal, Postini, GFI, Sonicwall, and Anti-Spam
• Backups: Acronis Server/VMProtect, Sonicwall CDP, VSC, StoreCraft Shadowprotect, Acronis, Ease Todo Backups, WSV, Carbonite, Egnyte, Mozy Pro, Symantec Backup Exec, and Time Machine.
• Recovery: GetDataBack, Recuva, Exchange Granular Recovery, and VSC.
• Databases: Microsoft SQL Server and MySQL (Setup, Backups & Restore)
• Storage: Cloud, Local RAID (0,1, 5, & 10), SANS, NAS, Disk partitioning, and customized solutions
• Remote Services: vSphere Client, LogMeIn, GoToMyPC, and RDC
• Tools: MXToolbox, Spiceworks, Microsoft Office, Quickbooks Enterprise/Pro, D7, CryptoPrevent, and CCleaner
• Programming: Scripts/Bash, Monitoring Reports, Policies, & Crontabs
• Mobile: Android, Apple iOS, Blackberry OS, & Windows Mobile

System Administrator

Confidential

Responsibilities:

• Advanced networking and IT support for internal and outsourced clients Installed and maintained different types of servers and operating systems (Linux and Windows based) Hardware/software setup/repair on servers and workstations (laptops and desktops)
• Created and maintained backup for file servers, databases, virtual machines, and web servers Implemented and managed network infrastructure and security on Cisco and non-Cisco devices Implemented best practices on hardware and software based firewalls Implemented and managed network infrastructure, security, data, and packet encryptions Onsite and remote services Assisting developers on ongoing projects, consulting and reporting Setup
• On-premises (Networking, Servers, & Storage)
• Servers: Rackmount Servers (HP Proliant) Parts replacement and upgrades
• Firewalls/Routers: Sonicwall (TZ), Barracuda, Cisco, and Linksys
• WAN Devices: DSL, Cable Modem, and Fiber Optic
• Unmanaged Switches: Cisco (Small Business)
• Wireless: Linksys, Encryption (WEP, WPA/2, & PSK)
• Network Security Services: Sonicwall Gateway Security
• Network Services: VPN, QoS, Terminal & Web-Console management, Access Rules, DHCP, NAT, PAT, VLANS, IP lists, DMZ, port forwarding, MAC filtering, and Protocols (TCP/UDP).
• Other Networking: Layouts, outlets, wiring (cat5e), & cable management
• Microsoft Windows Servers (2003/2008) R1 & R2 editions and Small Business Servers.
• Linux Servers (CentOS & Ubuntu Server 11)
• Workstations/clients: XP, Vista, 7 and MacOS
• Console Access: SSH.
• Roles and Services: Active Directory, Group Policy management, DNS, DHCP, File & Sharing permissions, Console, Terminal Services, Exchange Management Console, and WSUS.
• Virtualizations: VMware (Server 2.0 & Workstation), Promox, and Microsoft Virtual Server
• Migrations: Servers, Files, E-Mail Migrations, and Network devices
• Web/Connectivity: Microsoft IIS and Shared Linux-based Web Hosting.
• E-Mails: Mail flow, Rackspace (Hosted Exchange), Exchange Server 2007, and third-party POP/IMAP providers
• Security Software: Symantec Server Antivirus, Malwarebytes, and MSE
• Spam Management: Blacklist Removal, Postini, GFI, Sonicwall, and Anti-Spam cronis, WSV, Carbonite, Veritas, and Symantec Backup Exec
• Microsoft SQL Server and MySQL (Setup, Backups & Restore)
• Cloud, Local RAID (0,1, 5, & 50), NAS, USB, Disk partitioning, and customized solutions
• LogMeIn, Teamviewer, and RDC
• Tools: Networktools.com, Microsoft Office, Quickbooks Enterprise/Pro, and CCleaner
• Programming: Scripts/Bash, Monitoring Reports, Policies, & Crontabs
• Mobile: Android, Apple iOS, Blackberry OS, & Windows Mobile

Lead Technician

Confidential

Responsibilities:

• Computer Hardware/Software Repair and maintenance (Laptop, Desktops, and Servers) Advanced Troubleshooting, upgrades, and custom builds Sales and customer service Setup/Managed/Maintenance the following technologies: Servers: Custom build Servers (Parts replacement & upgrades)
• Firewalls/Routers: Cisco, D - Link, and Linksys inksys, Encryption (WEP, WPA/2, & PSK)
• Microsoft Windows Home Server and Windows 2003 Standard
• Custom builds, part replacements, and upgrades.
• Files and E-Mails
• Symantec Server Antivirus, Malwarebytes, Combofix, and MSE
• WSV, Acronis, and Image/Files
• Local RAID (0,1,& 5), NAS, USB, Disk partitioning, and customized solutions
• Microsoft Office and CCleaner