Network Engineer Resume New York, NY - Hire IT People

PROFESSIONAL EXPERIENCE:

Confidential, New York, NY

Network Engineer

Install, configure, and support client’s local area network and wide area network
Provide Windows Server 2012, Windows Server 2008, and Windows Server 2003 support
Support and maintained Exchange 2007 systems
Managed and support hosted email accounts
Monitor network to ensure network availability to all system users
Maintained and recommended clients on system upgrades
Provide support in VMware ESX environments
Provide support in Citrix XenServer environments

Confidential, New York, NY

Systems Consultant

Install, configure, and support client’s local area network and wide area network
Provide Windows Server 2008 and Windows Server 2003 support
Support and maintained Exchange 2007 systems
Monitor network to ensure network availability to all system users
Maintained and recommended clients on system upgrades
Bridge between clients and Postini vendors
Provide technical phone support and remote support for client satellite offices
Provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems

Confidential, New York, NY

Confidential - Supervisor, Technical Support

Supervised technical support personnel
Network Administrator for Microsoft Exchange Server 2003
Maintained Blackberry Enterprise Server 4.0
Data backup using Symantec Veritas 10.0
Managed New Development projects
Maintained internal listings using a private web application
Maintained website layouts using internal web applications
Received and rolled out new development projects
Managed corporate wireless account
FTP server maintenance
Implemented and maintained custom-built Customer Relationship Management application
Oversaw Access Control Security (Keri System)

Confidential, New York, NY

Confidential - Technical Support Specialist

Confidential, New York, NY

Information Technologies- Confidential Level Three Analyst

Provide Third Level support for Confidential customers of NYC, Staten Island and Bergen
Perform as a liaison between departments (Help Desk, PC contractors, Cable Installers, Customer Service, National Help Desk, Regional Data Center) to resolve customer issues
Support on all Windows and Macintosh platforms
Use CSG (3270 Emulation) to modify and update accounts

Confidential

PC Specialist

Provide second level support for workstations on multiple platforms
Provide first level support (help desk)
Troubleshoot Novell 4.0; Windows NT, Windows 9x, Windows for Workgroups 3.11, workstations in Confidential (which includes sites: Southern Manhattan, Northern Manhattan, Flushing, College Point, Woodside, Brooklyn, Quics, and Southern Warehouse)
Administration of user accounts under Novell and GroupWise
Software support and administration of GroupWise 5.5.2
Multiple software support (Fleet Street v2.3, Lotus 123r5w, Lotus 123me, Microsoft Office products, Signal 3.0, Visio 5.0, Oracle 8)
Configured workstations for TCP/IP
Setup and administered printers using JetAdmin v3.4
Provided end user support under supervision of a Network Analyst
Responded to end user requests and provided first level support (Help Desk)