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Security Installation Technician Resume

2.00/5 (Submit Your Rating)

Oakbrook, IL

SUMMARY:

  • To obtain a position that can utilize my skills and further my knowledge telecommunications.
  • Extremely dependable in completing projects accurately and on time.
  • Dedicated, professional, mature, and skilled Confidential meeting customer needs and concerns.

TECHNICAL SKILLS:

Languages: COBOL, BASIC, HTML and Fortran

Protocols: TCP/IP, PPP, IPX/SPX, NetBEUI, Telnet and FTP

Operation Systems: MS - DOS, Windows 9x/ME, NT 4.0, Windows 2000, Windows XP, Windows 7 and Mac OS X

Applications: Kana Power Client, Emerald, DKHelpDesk, mIRC, SecureCRT, MS FrontPage, LAN, MS-Office Suite, Internet Access, and Adobe Photoshop

WORK EXPERIENCE:

Confidential

Security Installation Technician, Oakbrook, IL

Responsibilities:

  • Install and Test electronic security, Confidential and alarm systems ensure properly working
  • Provided Professional Customer Service
  • Coordinate with police & fire department to ensure emergency calls handled properly

Confidential

Confidential Office Agent, Chicago, IL

Responsibilities:

  • Provided Professional Customer Service
  • Prepare & Handle Import/Export Documentation
  • Distribute Documentation to Government Agencies, Ensure Documentation complies with appropriate federal, state, municipal, airport authority & carrier security standards and regulations
  • Confidential, Material Tracing & Booking, Coordinate flight manifests
  • Assist Office, Warehouse & Customer Service Personnel

Confidential

Premises Technician, Chicago, IL

Responsibilities:

  • Provided Professional Installation of Digital Confidential, Internet, and Video over IP, High Definition & Digital Video Recorder Equipments
  • Troubleshoot/Repair Phone, Internet and Video Systems
  • Product & Service Upsales
  • Mentor, Lead Tech, Tenure 3 Chronic Tech

Confidential

Premises Technician, Northbrook, IL

Responsibilities:

  • Provided Professional Installation of Digital Confidential, Internet, and Video over IP, High Definition & Digital Video Recorder Equipments
  • Troubleshoot/Repair Phone, Internet and Video Systems
  • Product & Service Upsales

Technical Support / Sales

Confidential, Chicago, IL

Responsibilities:

  • Provided Professional Installation of Confidential & Confidential Satellite Systems, High Definition & Digital Video Recorder Equipments
  • Troubleshoot/Repair Computer

Sub - Contractor / Installer

Confidential, Berwyn, IL

Responsibilities:

  • Provided Professional Installation of Confidential Satellite Systems, High Definition & Digital Video Recorder Equipments
  • Troubleshoot/Repair Satellite Receivers, Switches & Confidential

Sub-Contractor / Installer

Confidential, Elgin, IL

Responsibilities:

  • Provided Professional Installation of Confidential Satellite Systems, High Definition & Digital Video Recorder Equipments
  • Troubleshoot/Repair Satellite Receivers, Switches & Confidential

Sub-Contractor / Installer

Confidential, Lake in the Hills, IL

Responsibilities:

  • Provided Professional Installation of Confidential Satellite Systems, High Definition & Digital Video Recorder Equipments
  • Troubleshoot/Repair Satellite Receivers, Switches & Confidential

Dining Server

Confidential, S chaumburg

Responsibilities:

  • Provided prompt and courteous customer service
  • Explain Food Menu & Give Recommendations to customers’ likeness

Power Seller

Confidential, Chicago, IL

Responsibilities:

  • Sell brand new electronics & accessories
  • Sell Repaired Smart Cards, Satellite Receivers, Switches & Confidential
  • Pack & Ship Packages
  • Provided prompt and courteous customer service over email environment

Technical Support / Sales

Confidential, Chicago, IL

Responsibilities:

  • Provided Professional Installation & Sales of foreign Satellite Systems
  • Provided prompt and courteous customer service & technical support over phone & email environment
  • Troubleshoot/Repair Smart Cards, Satellite Receivers, Switches & Confidential

Help Desk

Confidential, Chicago, IL

Responsibilities:

  • Provided prompt and courteous customer support over email environment
  • Setup and troubleshoot Internet Access for all Microsoft Windows Operating Systems includes (Windows CE), Mac OS, Web TV and ISDN routers
  • Correct Diagnosis and Troubleshooting for connection problems
  • Mail, News and FTP Server Troubleshooting
  • Track Down Spammer, Hackers

Technical Support

Confidential, Chicago, IL

Responsibilities:

  • Provided prompt and courteous customer support over phone environment
  • Setup and troubleshoot Internet Access for all Microsoft Windows Operating Systems includes (Windows CE), Mac OS, Web TV and ISDN routers
  • Correct Diagnosis and Troubleshooting for connection problems
  • Mail, News and FTP Server Troubleshooting
  • Handle extreme high volume calls
  • Help bring the service level up from 18% to 96%
  • Design web pages
  • Setup Dial-Up, DSL and Cable Internet Access for Individual PCs and LAN
  • Setup Routers/Firewall for mid-size LAN
  • Assemble and troubleshoot PC hardware and software
  • Solved LAN/WAN network problem
  • Modify/Over clocking PCs by customer request
  • Analyze and repair damaged/invalid ISO7816 based Smart Cards for security systems

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