PROFESSIONAL HISTORY

Confidential, Blooming Grove, NY

VOICE NETWORK ACCESS PLANNING ENGINEER

Responsibilities:

• Responsible for analyzing, designing, and implementing the access and voice infrastructure transport for interconnections between the media gateway and backbone infrastructure and required Confidential and other Confidential,
• Establishes and maintains procedures for configuration and test of Carrier interconnectivity.
• Tracks and monitors the moves, adds, changes, and deletions (MAC’Ds) of new and existing circuits and Collocation equipment and agreements between Mediacom, ILECs, collocation and service providers.
• Coordinates and manages Confidential and service provider circuit provisioning, testing, acceptance and turn - ups, including SMOPs and required change management functions.
• Creation and submission of Confidential to Confidential based on Confidential (i.e. Engineering Work Order) generated by Switch/Traffic Engineers or Confidential /Backhaul Carrier requests.
• Create and maintain trunk/circuit records within circuit tracking systems (spreadsheets).
• Maintains positive working relationships between NOC, internal engineering departments, ILECs, Collocation, service providers, billing and support staff.
• Escalation point for NOC related to Carrier outages/maintenance affecting voice network.

Confidential, Herndon, VA

CORPORATE CIRCUIT DESIGN ENGINEER

Responsibilities:

• Responsible for the analysis, verification, network build, design and documentation of circuits from the Sprint Platform to the Confidential Network via Confidential version 7.1 Inventory, Provisioning & Design Platform. Circuits include DS0, DS1, DS3, E911 and OC.
• Interface with regional counterparts to ensure that path designs, site objects, switch/network equipment, vendor diversity, redesigns, and Confidential data conforms to corporate standards.
• Monitor circuit design queue for orders pending design and/or submission.
• Address provisioning exceptions such as rejects and jeopardies in a timely manner until resolved.
• Provide timely updates to management and necessary internal groups.
• Prioritize project schedules based on input from Capacity Planning and the need of the business.
• Created MOPs (writing & interpreting) for DS1, Trunk, and Ethernet designs.
• Provide training and guidance for junior staff.
• Provides daily/weekly updates via various databases (spreadsheets) on project activities.

Confidential, Washington, DC

SENIOR TELECOMMUNICATIONS ENGINEER

Responsibilities:

• Responsible for the total telecommunication service order fulfillment to include Order Management, circuit provisioning, testing/service activation, and coordination with the
• Installation Teams for the deployment of the EVOIP system to the US Attorney offices (nationwide) in support of the DOJ, Executive Office of the United States Attorneys.
• Research various telecom services and their related expenses to assist district offices to identify carrier service requirements that support EVOIP transition.
• Support provisioning of T1 circuits, coordinates circuit installations with various Confidential, Confidential,
• Analyzes and evaluates the accuracy of telecom billing accounts to validate payment approval.
• Provides daily/weekly updates via various databases (spreadsheets) on project activities.

Confidential, Jericho, New York

CIRCUIT DESIGN ENGINEER

Responsibilities:

• Responsible for the analysis, verification, design and documentation of Confidential DS0, DS1, DS3, & OCn services for the New York, New Jersey, and Connecticut markets via Metasolv/M6 database.
• Interacts with Network Engineering, Capacity Management, Switch Operations, and Project Management to facilitate effective circuit deployment.
• Interface with legacy Confidential companies and long haul carriers for off-net provisioning.
• Provided daily/weekly updates via various databases (spreadsheets) on project activities.

Confidential, Hanover, MD

CIRCUIT DESIGN ENGINEER

Responsibilities:

• Responsible for the design and utilization of cell site locations via Confidential, Confidential and Microwave technologies in the Washington, DC Baltimore, MD and Southern PA markets.
• Allocated circuit facility assignments ( Confidential ) for various bandwidths (i.e. DS0/E911, DS1, & DS3).
• Issues work orders and assists switch operations, field technicians, and provisioning for clarification as needed.
• Created design packages for project related activities (i.e. Confidential rolls, New Site Builds (NSB), special events, and disconnects).
• Provided daily/weekly updates via various databases (spreadsheets) on project activities.
• Interface with vendors to include Confidential, Cox and Fiber Tower in efforts to reconcile billing issues on unused circuits.
• Subject Matter Expert for the cleaning of data and integrity issues regarding aged tasks via Confidential 7.1.0
• Provide training and guidance for junior staff.

Confidential, Wyomissing, PA

CIRCUIT DESIGN ENGINEER

Responsibilities:

• Responsible for the design of customer facilities for Confidential ’s Mid-Atlantic and Northeast client base via Metasolve Confidential
• Facilities include DC0, DS1 and DS3s for voice and internet services.
• Duties involve order analysis, channel facility assignment and equipment allotment.

Confidential, Ashburn, VA

OM/PROVISIONER

Responsibilities:

• Responsible for the review and verification of broadband services (i.e. T1s & T3s) for accuracy prior to working the order, then validating sub-tending circuits.
• Duties involve order entry, tracking/monitoring the progress of orders through delivery and acceptance of services and in some cases follow up with additional functionalities.
• Operational Support Systems (OSS) used: OrderPro, Contact Viewer, OTS, and IPOP/CBFE.

Confidential, Naperville, IL

PROJECT MANAGER (Consultant)

Responsibilities:

• Responsible for the research and/or review of current Inter-Connect Agreements ( Confidential ) with the leased facility providers.
• Duties involve analysis of submarket’s transport network architecture, the identification of all Confidential and billing discrepancies, network design challenge points, underutilized Confidential entrance facilities, the documentation of recommended network design changes and reconfiguration/optimization strategies.
• Final recommendations are to provide the highest levels of transport utilization with least cost routing to assist in reducing operational expenditure, single point of failure and improve network resiliency.
• Project include: ASR submission, Confidential Reconciliation, Circuit Design and Provisioning

Confidential, Virginia Beach, VA

CIRCUIT DESIGN ENGINEER

Responsibilities:

• (Phase 1). Coordinated the migration of network and customer facilities/circuits via Metasolv/ Confidential (Telecom Business Systems) for Cox Communication Hampton Roads client base. These facilities include Confidential and Confidential interfaces for backbone and/or capacity.
• Duties involve reading and interpreting paper file records, interface with area field contacts/technicians to gather data, and in some cases. Site visits to capture and validate information to be input into the database.
• (Phase 2) Responsible for the migration of the aforementioned network and customer circuit designs (CLRs/DLRs) from Metasolv into the Confidential database.
• The above mentioned procedure implemented nationwide until Confidential network is fully input into the Confidential database.

Confidential, Greenville, SC

CIRCUIT DESIGN ENGINEER

Responsibilities:

• Responsible for the design of network and customer facilities/circuits via Metasolv Confidential (Telecom Business Systems) for Nuvox’s southeast and Midwest client base.
• These facilities include Confidential and Confidential interfaces for backbone and/or capacity.
• Duties involve order analysis, channel facility assignment ( Confidential ) and equipment allotment for the design of T1(s) used for voice/VOIP, internet and frame relay services.

Confidential, Richmond, VA

DOCUMENT REVIEW PARALEGAL

Responsibilities:

• Manually reviewed files of defunct office documentation relevant to tax status and grant donations.
• Evaluated documentation for retention.
• Verified tax exempt status of organizations via IRC 501 (c) (3) Code requirements.
• Closed files for off-site storage.