SUMMARY:

• Senior Network Systems Analyst offering 20+ years of experience in commercial and residential environments, along with significant expertise in the following areas:
• Data communication strategies, acquisition and integration; workload planning and process improvements; time management and supervising prioritizing of multiple complex tasks
• System activation and calibration through skills with electronic principles and internal circuits; Fiber Optics, satellite data links, Confidential install, Confidential, rectifiers, DC plant, battery, and maintenance
• Background with Cisco routers in support of complex installation of mobile communication, with two years OJT, and basic company training experience
• Switching systems maintenance; schematics and cabling; test equipment including Firebird 6000, Halcyon, Para Scope and several T - Bird test sets
• Relationship building including technical training; effective with staff and clients from all backgrounds, cultures and professional levels, both in person and over the phone
• Troubleshooting and problem resolution, delivering results within specified timelines; leading team activities; documentation and reporting
• Motivated toward skill enhancement in all aspects of information technology: proficient with Windows NT/98/2000/XP, Office Application as well as Microsoft Word, email and Internet

PROFESSIONAL EXPERIENCE:

Confidential

Network Analyst

Responsibilities:

• Responsible for providing support to WINDSTREAM data customers. These data customers will primarily be small-to-medium businesses who purchase IP-based services, but will also include independent
• Internet Service Providers and key enterprise customers (e.g.- state governments, large businesses, hospital/medical networks). Services supported include ATM, Frame Relay, Ethernet Internet Access, Confidential,
• VPN, MPLS, Metro-E, and BGP routing from WINDSTREAM.
• Interface directly with the business customers, customer IT organizations, and Account Team Managers and
• Sales Engineers in WINDSTREAM coverage areas.
• Utilize an automated ticketing and order provisioning systems to record and track resolution of customer issues.
• Provisioning and turn-up support for customers of the services listed above.
• Coordinating and scheduling customer turn- Confidential with the customer, local operations and sales account team.
• Provisioning customer circuits and sub interfaces for Confidential, Layer 2, VLAN, VTP, ISL, and PBF- clients for Ethernet Virtual Circuits for Confidential / Confidential . Conduct upgrades and installation of CAT OS and native IOS in the Cisco 6509, as well as Test and Turn Up in the Alcatel- Confidential 7450.
• Configure and troubleshoot customer circuits for Confidential / Confidential (Layer 2 VPN) provisioned from the central office to the customer premise. Create EPIPES, VPLS & MPLS configuration in Alcatel 7750 switches for customer Ethernet traffic as well as QOS policies, and also creating VLANs extending from the Juniper ERX for Layer
• DS3 traffic out to the customer end for direct internet access
• Creating VLANs through the ASR9000 and BTI systems for management and customer traffic
• Conduct RFC2544 testing to test Ethernet throughput, latency, and jitter by testing from NID to NID
• Upgrading software and adding throughput License on the Canoga Perkins NID (9145 Series)
• Turn-up Actelis Aggregation Switches ML2300, ML1300, ML130, ML690, ML230 and Ethernet Access
• Devices ML600 & ML700 series equipment for Ethernet traffic to the customer premise providing customer traffic.
• Configuration for an 802.1Q logical interface on Juniper routers.
• Configuration on DSLAM’s, building pipes to the B-RASS with ATM/ETHERNET connections.
• Verifying circuit layout design paths and making corrections to the records using a MetaSolv 6 Oracle database system and completing and closing related tasks for order completion.
• Metro Ethernet Test and Turn-up with verification for DIA (Direct Internet Access).

Confidential

Senior Network Technician

Responsibilities:

• Installation, Troubleshooting and Performing Routine Maintenance on The Confidential ’s Telecommunication Infrastructure (FTI Program) on both Remote Sites, ARTCCS and Aviation Centers.
• Test and Turn-Up of New Additions to the Network. (DS0-3, T1-3, Analog, Satellite and Radar, as well as Digital Signage.
• State of Oklahoma Sole Responsibility (All Remote Confidential Sites and Oklahoma City Aviation Center).
• Installation of New DEA Network Infrastructure in both McAllen, TX. and Miami FL.

Confidential

Telecommunication Tier II Technician

Responsibilities:

• Installation, troubleshooting of Analog/ Digital Lines/Hunt Group Lines/DID’s & DIOD’s.
• Perform DMS Switch and Confidential commands changes, verify circuit up/down.

Confidential, Beaumont, TX

Building Engineer

Responsibilities:

• Troubleshooting electronic equipment and maintenance repairs motors, Chillers, Air-Handlers, Cooling Tower and Compressors.
• Lab maintenance, service, CO2, Helium, Argon, Compressed Air chemical handling, Lab debri disposal and scheduling PM/preventive maintenance.
• Installation DATA, Voice cables, switches, computers hardware, software and Confidential .

Confidential

Communications Electronics Lead Technician

Responsibilities:

• Maintenance of Electronics Telecommunications systems/equipment, site survey and data verification/collection, defining site preparation requirements, equipment installation, equipment verification and test, recognition and response to network faults, isolation of trouble, response to network trouble tickets, and restoration of service within the given time frame.
• Install/Test, Maintain circuits using various test equipment Thunder-Berd, Ameritech, Halcyon, Para-Scope 2000 and Para-Scope Lite, O-Scope, Voltmeters, Cable Testers and Toners. Provided hands on support for SAC and Confidential at remote locations for maintenance and troubleshooting, Analog, Digital circuits testing, T1, DS3, 2/4-wire, VG6, VG8, DDC, DDS and ASOS. Cabling Maintenance, Manufacture and Install RJ11, RJ45, Fiber, Coax, DB9, DB25, RS-232/ 530, Amphinoles.
• Install Confidential CPE equipment, racks, Confidential, Grounds and Electrical Power, as required.

Confidential, Raleigh, NC

Telecommunication Technician

Responsibilities:

• Install racks, patch panels, DATA wiring, Confidential and equipment at T-Mobile Facility.

Confidential, Memphis, TN

Telecommunication Technician

Responsibilities:

• Ground Up Installation of Central Office Telecommunications Equipment for Sprint and Confidential

Confidential, Atlanta, Ga

TELECOMMUNICATIONS TECHNICIAN

Responsibilities:

• Install, operate and maintain circuits for Atlanta, GA. network, participating at all levels from single DSO to complex OC-48 Sonet systems, Cisco 15454, Access and Transport Nodes, commercial clients in commissioning telecommunications and broadcasting network equipment. Perform thorough testing to ensure system integrity and quality.
• Provide diagnostics and restorative maintenance as necessary. Complete appropriate documentation via proprietary computer systems.
• Performed preventive maintenance inspections, alignments and system configurations, using test equipment, software diagnostics and schematics to identify malfunctions. Replaced defective units, assemblies of circuits, PDF and Confidential .

Confidential, Ft. Lewis, WA

Responsibilities:

• Identification of Friendly/ Foe Aircraft, Engagement of aircraft using infrared heat-seeking Redeye and Stinger missile systems.
• General military duties and Disciplines.