Senior Network Systems Administrator Resume Falls Church, VA - Hire IT People

SUMMARY:

Provide Planned and Unplanned Outage Log Documentation Reports to the clients.
Collaborate with the Help Desk on calls from field offices for Confidential and Confidential .
Provide user support with password/user accounts lockout or reset for local and field users.
Generate service tickets through Remedy for database, applications, or server problems.
Assist UNIX Team with Net Back Ups Restore.
Train and create documentation for NOC Support team (Fiery Command Work Station, Net Back Up Admin Console, and CONTROL - M/D).
Generate service tickets through Remedy for database, applications, or server problems.
Monitored and tracked jobs sequence through the Control Product (Control-M/D) and provided user support.

EXPERIENCE:

Confidential, Falls Church, VA

Senior Network Systems Administrator

Responsibilities:

Provide operational support of day-to-day operations for the Data Center
Monitor and support all Oracle Database and Applications by monitoring Confidential application tools
Provide Operations software and hardware support for all departmental user groups
Help Desk support the field offices for Confidential and Confidential

Confidential, Falls Church, VA

Senior Peripheral Operator-Operations

Responsibilities:

Worked with Confidential Products Confidential (print resource management, data stream conversion and formatting, and remote and local print facility) and the Confidential Laser Print System daily offline Xeroxing tape processing / weekly backups for the Confidential 4635 Confidential machines in the I/O weekly and monthly paper inventory and billing charges to in-house groups in Confidential Computer Center supervised and coordinate production jobs with the other shifts production of special forms for online or offline processing coordinated different group production runs and job batch processing and worked closely with various Automations Groups to ensure smooth operations