SUMMARY:

Self - directed Information Technology professional, with over 10 years of progressive experience in the areas of technical support, network operations and electronic mail messaging administration. With solid leadership in the field of Information Technology, demonstrates strong analytical troubleshooting and technical skills combined. Project management and team building along with a solution-focused approach consistently deliver effective technological solutions.

TECHNICAL SKILLS:

Hardware: PC, HP Servers, DELL PowerEdge

Operating Systems: Windows (…NT/2K/XP/7/Server/2K/2003,2008), Novell

Software: MS Office Suite (98/NT/ME/ 2000/2003/2007 ), Exchange 2007, ForeFront, Exchange Administrator 2003, Remedy, Symantec Corporate Antivirus, Oracle, SQL, Net IQ, Quest Exchange Migration Tools, Active Directory, (UNIX, SQL, Sybase, Oracle, Telnet, FTP, Web-Based, Tumbleweed Email Firewall 6.2, IXOS Email Archiving Tool, Blackberry Enterprise Server 3.6/4.0, Peregrine, NetIQ App Manager, FirePass (F5 Networks), SharePoint, Technical Writing, Microsoft Office XP, 2000 Professional, WordPerfect, First Logic, Ghost 5.0, Front Page, Proxy Server 2.0, IIS 7, Confidential, Kedit, ODBC test, Win Hex, Win Zip, IXOS, Tumbleweed, SQL Server 7 & 2000, Hyper-V, VMware

Networking: TCP/IP, SNMP, DHCP, DNS, FTP, LDAP, NNTP, SMTP, Telnet, HTTP(S)

CAREER EXPERIENCE:

Confidential

Senior Systems Engineer

Responsibilities:

• Working as a Senior Systems Engineer for Confidential contracted to the Confidential .
• Part of the Development and Integration team. Implemented Exchange 2007 for the Confidential and migrated over 7000 mailboxes from GroupWise.
• Design and implemented Exchange 2007 SCR solution for Confidential .
• Tier 3 support for any Exchange 2007 related issues.
• Design and implementation of OCS 2007 R2 for the Confidential .
• Creation of design, testing, standard operating procedures and implementation documentation for the Confidential .
• Lead Engineer in developing and implementing an emergency PIN to PIN communication for BlackBerry using Confidential software.
• Build Windows 2003 and 2008 servers with Confidential hardening. Participated on the migration design and implementation planning to Windows 2008 R2 domain.
• Created multiple Exchange 2007 virtual environments with ISA 2006 SP1 for testing.
• Administer production and test Exchange 2007 systems for the Confidential . Troubleshoot issues with integration of Exchange 2007 on Window 2003 servers that were Confidential hardened.
• Perform daily administration tasks utilizing Active Directory, Active Role Server, Exchange 2007, Windows PowerShell, Windows 2003 Enterprise, Server Clustering and Windows XP.
• Creation of PowerShell scripts for Exchange 2007.
• Lead Exchange administrator in a GroupWise to Exchange 2007 migration for Confidential .
• Support and monitor multiple Exchange 2007 installations.

Confidential

Network Exchange Design Engineer

Responsibilities:

• Responsible for monitoring the performance and design of advanced and complex Exchange 2003 and Active Directory Management Architecture in support of the Confidential and its nine Operating Divisions totaling over 60,000 users.
• Perform daily administration tasks utilizing Active Directory, Exchange 2003, Windows 2000 Enterprise, SQL Server, MS ISA, Server Clustering, Windows XP, and applications such as Tumbleweed and IXOS.
• Master TCP/IP connectivity issues to ensure minimal outage time for mail clients. Provide Server Management, Enterprise Technical Management (Tier III Escalation), Design Recommendations, Enterprise-Wide Software Upgrades. Support multiple exchange installations, migrations, and upgrades, VPN, Windows Terminal Server and Cisco routers.
• Design and support Microsoft Cluster Server (MSCS) and Blackberry Server (3.6/4.0) environments.
• Function in a structured production technical management environment where system standards are in place according to Public Trust, Privacy Act and Federal Information Protection Guidelines.

Confidential

Senior Database Administrator

Responsibilities:

• Created databases using SQL 2000 for different organizations at Confidential .
• Generated and administered accounts on various servers and databases.
• Facilitated migration of databases to new servers.
• Knowledge of DTS packages.
• Created alerts and backups for databases.
• Database performance monitoring and tuning.
• Utilized Net IQ database applications to monitor activity on multiple servers.

Network Administrator

Confidential

Responsibilities:

• Managed Active Directory accounts for existing and new users on the domain, specifically Office of the Director mailboxes on Exchange 5.5 Server.
• Installed third-party applications on servers on the network, troubleshot network errors, installed and maintained all domain servers on the Office of the Director network.
• Planned and assisted in upgrading NT domain to Windows 2000 domain.
• Lead administrator of all Netbotz devices on the network.
• Troubleshot peripheral devices connected to the network.

Confidential

Junior Database Analyst

Responsibilities:

• Worked with SQL Server 2000 to do a variety of tasks on various databases.
• Cleansing and standardizing data using First logic software.
• Analyzing new data and formatting data to fit the data architecture.
• Provided support for Clients who used the Web Interface provided by Confidential .
• Administered and developed applications in Bridge Track 5.0 for the ECB at Confidential .
• Transferred databases between Microsoft Access and SQL Server 2000.
• Verification of data on production databases using SQL Query Analyzer.

Confidential

Database Administrator / Network Administrator

Responsibilities:

• Created new marketing databases for clients and updating current customer marketing databases.
• Responsible for the network operations and implementing new software and hardware on desktop clients as well as all applications servers on the network.

Database Administrator

Confidential

Responsibilities:

• Created and implemented marketing databases using SQL 7.0 for large corporation and non-profit organizations such as Confidential, Confidential, Epsilon and Save the Children.
• Used Confidential language to create SQL stored procedures for the software package that this company sells.
• Worked with First Logic Software to do parsing and merge purge for companies who ask for that service.
• Configured workstations to connect to Informix, Sybase, Oracle and SQL Server databases.
• Spearheaded the deployment of SQL 2000 on the existing databases.
• Performed updates, backups and performance enhancements to databases.

Network Administrator

Confidential

Responsibilities:

• implemented a Windows 2000 domain.
• Configured Exchange Server, Proxy Server 2.0, FTP Site, Web Site to all work together on the new network here.
• Troubleshot servers and user computers in a mixed platform environment encompassing various operating systems, network connectivity issues, internet issues, and application errors on both servers and workstations.