It Specialist Resume
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Washington, DC
SUMMARY:
- Highly skilled and experienced Network Engineer with strong educational background in Electrical and Computer Engineering.
- More than ten (10 ) years of experience in System and Network Administrations.
- Demonstrated analytic and problem solving skills in working both independently and in a team environment.
CORE COMPETENCIES:
- Monitoring
- Reading Comprehension
- Speaking
- Writing
- Management of Material Resources
- Management of Personnel Resources
- Time Management
- Judgment and Decision Making
- Active Learning
- Management of Financial Resources
- Operation and Control
- Equipment Selection
- Equipment Maintenance
- Installation
- Operation Monitoring
- Quality Control Analysis
- Repairing
TECHNICAL SKILLS:
- Operating Systems - Windows XP/Vista/7/8.1, Windows Server 2003/2008/2012
- Microsoft Office Applications
- Remote supporting tools, join me, bomgarde,LANDESK,RDC…
PROFESSIONAL EXPERIENCE:
IT Specialist
Confidential, Washington, DC
Responsibilities:
- Expert in supporting Microsoft based Hardware/software (2000, XP, 7, 8.1and higher.
- Knowledge of Active Directory and exchange concepts and administration.
- Experience with configuration of route plans, route lists, device profiles, calling search spaces, and partitions in multisite environments.
- Experience in active directory user and domain management.
- Expert and demonstrated working Knowledge of Mac OS 10.x and Office 2010 and 2013.
- Ability to configure and troubleshoot wireless connectivity. Add users, assign them capabilities, and associate them with phones.
- Troubleshoot, diagnose, resolve hardware and software issues and document technical service requests.
- Ability to troubleshoot LAN/WAN connectivity issues (Toning/tracing ports).
- Proficient experience and use of remote control tool sets (LANDesk and Other).
- Proficient experience and working knowledge of active directory and active server roles.
- Proficient experience and knowledge of ghosting Software and support of specialized applications.
- Sound knowledge of TCP/IP networking.
- A direct hand on experience in deploying and supporting PC’s utilizing the Windows 7, and Windows 8 operating systems.
- Troubleshoot and resolve hardware and networking connectivity issues between Cisco Unified Communication Manager and endpoints.
- Good understanding of windows server functionality.(File Server; Printer server).
- Sound knowledge of Incident tracking /ticketing system.
- Ability to work under pressure and work independently.
- Ability and experience with imaging PC’s.
- Experience supporting Windows 7 and Windows 8 desktops, tablets and notebooks in a networked environment.
Network Engineer
Confidential
Responsibilities:
- Installed and configured Server OS, with different levels of RAID Arrays.
- Installed and configured DNS/DHCP/FILE/Print Services.
- Configuration and administration of Active Directory, Roaming user profiles.
- Installed and configured Cisco devices for network connectivity.
- Solid knowledge of TCP/IP networking & related network services (i.e., DNS, VPN, DHCP, etc.)
- Installation and configuration of end user devices, network printers, scanners
- Provides administration and maintenance of Local and Wide Area Networks, system servers, applications and equipments.
- Monitors and reviews system log reports and network documentation.
- Managed and ensured the smooth day to day operation of systems at branches and Central Processing Center.
- Monitors system environment, utilization and system log reports, resolves connectivity, performance, security, configuration and access problems.
Senior computer technician
Confidential
Responsibilities:
- Coordinates all phases of technological equipment repair services including maintaining the District s status/relationship as an Authorized.
- Experience and knowledge of ghosting software & support of specialized apps.
- Support Provider Assists in the acquisition and implementation of voice, video, and data hardware/software equipment/applications as resources are available.
- Assists in the acquisition and implementation of voice, video, and data hardware/software equipment/applications as resources are available.
- Provides direct technical training and assistance to building computer support personnel.
- Participates in district technology planning activities.
- Experience supporting Windows 7 and Windows 8 desktops, tablets and notebooks in a networked environment.
- Assemble, install, test, and maintain electrical or electronic wiring, equipment, appliances, apparatus, and fixtures, using hand tools and power tools.
- Diagnose malfunctioning systems, apparatus, and components, using test equipment and hand tools, to locate the cause of a breakdown and correct the problem.
- Connect wires to circuit breakers, transformers, or other components.