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It Specialist Resume

Washington, DC

SUMMARY:

  • Highly skilled and experienced Network Engineer with strong educational background in Electrical and Computer Engineering.
  • More than ten (10 ) years of experience in System and Network Administrations.
  • Demonstrated analytic and problem solving skills in working both independently and in a team environment.

CORE COMPETENCIES:

  • Monitoring
  • Reading Comprehension
  • Speaking
  • Writing
  • Management of Material Resources
  • Management of Personnel Resources
  • Time Management
  • Judgment and Decision Making
  • Active Learning
  • Management of Financial Resources
  • Operation and Control
  • Equipment Selection
  • Equipment Maintenance
  • Installation
  • Operation Monitoring
  • Quality Control Analysis
  • Repairing

TECHNICAL SKILLS:

  • Operating Systems - Windows XP/Vista/7/8.1, Windows Server 2003/2008/2012
  • Microsoft Office Applications
  • Remote supporting tools, join me, bomgarde,LANDESK,RDC…

PROFESSIONAL EXPERIENCE:

IT Specialist

Confidential, Washington, DC

Responsibilities:

  • Expert in supporting Microsoft based Hardware/software (2000, XP, 7, 8.1and higher.
  • Knowledge of Active Directory and exchange concepts and administration.
  • Experience with configuration of route plans, route lists, device profiles, calling search spaces, and partitions in multisite environments.
  • Experience in active directory user and domain management.
  • Expert and demonstrated working Knowledge of Mac OS 10.x and Office 2010 and 2013.
  • Ability to configure and troubleshoot wireless connectivity. Add users, assign them capabilities, and associate them with phones.
  • Troubleshoot, diagnose, resolve hardware and software issues and document technical service requests.
  • Ability to troubleshoot LAN/WAN connectivity issues (Toning/tracing ports).
  • Proficient experience and use of remote control tool sets (LANDesk and Other).
  • Proficient experience and working knowledge of active directory and active server roles.
  • Proficient experience and knowledge of ghosting Software and support of specialized applications.
  • Sound knowledge of TCP/IP networking.
  • A direct hand on experience in deploying and supporting PC’s utilizing the Windows 7, and Windows 8 operating systems.
  • Troubleshoot and resolve hardware and networking connectivity issues between Cisco Unified Communication Manager and endpoints.
  • Good understanding of windows server functionality.(File Server; Printer server).
  • Sound knowledge of Incident tracking /ticketing system.
  • Ability to work under pressure and work independently.
  • Ability and experience with imaging PC’s.
  • Experience supporting Windows 7 and Windows 8 desktops, tablets and notebooks in a networked environment.

Network Engineer

Confidential

Responsibilities:

  • Installed and configured Server OS, with different levels of RAID Arrays.
  • Installed and configured DNS/DHCP/FILE/Print Services.
  • Configuration and administration of Active Directory, Roaming user profiles.
  • Installed and configured Cisco devices for network connectivity.
  • Solid knowledge of TCP/IP networking & related network services (i.e., DNS, VPN, DHCP, etc.)
  • Installation and configuration of end user devices, network printers, scanners
  • Provides administration and maintenance of Local and Wide Area Networks, system servers, applications and equipments.
  • Monitors and reviews system log reports and network documentation.
  • Managed and ensured the smooth day to day operation of systems at branches and Central Processing Center.
  • Monitors system environment, utilization and system log reports, resolves connectivity, performance, security, configuration and access problems.

Senior computer technician

Confidential

Responsibilities:

  • Coordinates all phases of technological equipment repair services including maintaining the District s status/relationship as an Authorized.
  • Experience and knowledge of ghosting software & support of specialized apps.
  • Support Provider Assists in the acquisition and implementation of voice, video, and data hardware/software equipment/applications as resources are available.
  • Assists in the acquisition and implementation of voice, video, and data hardware/software equipment/applications as resources are available.
  • Provides direct technical training and assistance to building computer support personnel.
  • Participates in district technology planning activities.
  • Experience supporting Windows 7 and Windows 8 desktops, tablets and notebooks in a networked environment.
  • Assemble, install, test, and maintain electrical or electronic wiring, equipment, appliances, apparatus, and fixtures, using hand tools and power tools.
  • Diagnose malfunctioning systems, apparatus, and components, using test equipment and hand tools, to locate the cause of a breakdown and correct the problem.
  • Connect wires to circuit breakers, transformers, or other components.

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