TECHNICAL SKILLS:

• Microsoft Windows 9x, NT4, 2000, XP, Vista, 7, 8
• Android 2.x, 4.x
• Apple iOS
• Microsoft Windows 2000, 2003, 2008, 2008 R2, 2012, 2012 R2 Server (Active Directory, IIS, DNS, WINS, DHCP)
• Confidential ProCurve Switches
• 3com 4500 Series Switches
• Cisco Catalyst Switches
• Cisco Pix Firewalls
• F5 FirePass (5.x, 6.x)
• Packeteer PacketShaper
• Avtech Room Alert Environment Monitor
• Cisco ASA Security Appliances
• NetApp FAS Series Filers
• OpenFiler
• Equisys Zetafax Server
• GFI FaxMaker
• Inter - Tel Axxess Digital Phone System
• Mitel Unified Communicator 5000
• VMware vSphere 4.x, 5.x (ESX, ESXi, vCenter, Converter)
• VMware ESXi Server 3.x
• Microsoft Virtual Server 2005
• VMware Virtual Server 1.x, 2.x
• VMware Workstation
• Microsoft Exchange 2003, 2010
• Microsoft SharePoint (WSS3, MOSS 2007)
• Microsoft SQL Server 2000, 2005, 2008, 2012
• Oracle 9i, 10g
• Microsoft Systems Management Server (SMS) 2003
• Microsoft Operations Manager Server (MOM) 2005
• Microsoft SCCM 2007
• Microsoft SCOM 2012
• Microsoft WSUS
• Microsoft ISA Server 2004/2006
• Confidential / Mercury Interactive SiteScope
• IBM Tivoli Enterprise Console
• Solarwinds Orion Network Performance Monitor
• Solarwinds ipMonitor
• CA Nimsoft Monitor
• Ipswitch WhatsUp Gold Network Monitoring
• Numara TrackIt Helpdesk and Asset Management
• Numara FootPrints Service Management
• GFI LanGuard Security Scanner
• Nessus Vulnerability Scanner
• Microsoft Office, Outlook
• Microsoft SharePoint Designer
• Deltek FMS, Deltek Costpoint
• Symantec Endpoint Security 11.x, 12.x
• Symantec Ghost
• Symantec/Veritas Backup Exec 10, 11, 12
• HTML
• Visual Basic/VBScript
• SQL
• JavaScript
• Perl
• C/C++

PROFESSIONAL EXPERIENCE:

Senior Systems Administrator

Confidential, Fairfax, VA

Responsibilities:

• Led the vSphere 5.5 upgrade project in both test and production environments across 70+ hosts in 20+ locations
• Organized the ITS server hardware refresh and cleanup effort across all SRA corporate offices
• Collaborated with Desktop Engineering and Product Assurance teams to replace the aging test environment with a new virtual environment
• Managed the enterprise wide Symantec Endpoint Protection antivirus and client firewall solution across 4000+ endpoints
• Coordinated ongoing virtualization efforts to facilitate data center consolidation and relocation
• Supported several Project and Engineering team efforts such as the Cognos virtualization and upgrade, Symantec Enterprise Vault email archiving, and Serena Business Manager
• Contributed to the Nimsoft server infrastructure monitoring solution roll out and ongoing support
• Assisted with monthly patching process and security vulnerability mitigation across 550+ Windows servers

Independent Contractor

Confidential

Responsibilities:

• General technical support, systems administration, and office expansion project
• Workstation / Network / Active Directory migration

Systems Administrator

Confidential, Herndon, VA

Responsibilities:

• Supported Windows based web hosting and ecommerce platforms while improving availability to 99.999%
• Built out the vSphere 4.1 based Windows hosting virtualization infrastructure
• Lead the Windows portion of a large scale, interstate datacenter relocation
• Initiated the company - wide upgrade to a Windows Server 2008 R2 based Active Directory
• Managed Microsoft patch and Symantec Endpoint Protection deployment across 600+ servers

Security and Compliance Administrator

Confidential, Herndon, VA

Responsibilities:

• Provided auditing and reporting services in support of client mandated service level agreements
• Developed processes for reviewing and remediating system vulnerabilities
• Assisted in the transition of the user account management for 65,000+ American Express employees from IBM to Confidential

Systems Administrator / Security Manager

Confidential, McLean, VA

Responsibilities:

• Maintained multiple Windows 2003 Active Directory based networks for both Confidential ’s corporate infrastructure and client projects with the Confidential, the Transportation Security Administration and the Federal Voting Assistance Program
• Implemented plans to extend data, voice, and security systems for corporate office expansion to additional office space
• Coordinated corporate office internet connectivity upgrade to multiple T1’s and transitioned DNS while minimizing downtime
• Worked with project management to perform security audits and patch deployment with Nessus, DISA Gold Disk, WSUS, and SMS to ensure FISMA compliance
• Managed IT purchasing and inventory
• Migrated legacy applications from end of life systems to a virtual environment
• Deployed backup solutions using BackupExec, VMware, Acronis TrueImage
• Supervised hourly project employees and interns

Systems Administrator

Confidential, Vienna, VA

Responsibilities:

• Managed Windows 2000/2003 Active Directory based network for Vienna corporate headquarters and 11 regional offices
• Conducted periodic security audits and system patch deployment
• Coordinated technology budgeting and asset tracking with accounting department
• Restructured and optimized automated system data backup processes
• Led project for the deployment of a company wide business development and CRM tool
• Migrated custom intranet site into a more manageable SharePoint based solution
• Developed a business continuity and disaster recovery plan
• Integrated acquired company’s systems into existing parent company’s infrastructure
• Provided technical guidance and training for helpdesk

Information Technology Manager

Confidential, Leesburg, VA

Responsibilities:

• Managed Windows 2000/2003 Active Directory based network for corporate headquarters and satellite offices
• Deployed remote connectivity solutions in effort to increase employee productivity (PPTP VPN, IPSEC Tunnels for interoffice communications, RPC over HTTPS for Exchange access, RDP)
• Conducted periodic security audits and system patch deployment
• Provided technical support and training for corporate headquarters and satellite offices
• Produced IT related best practices and procedures for company policy manual
• Coordinated strategic planning for all company technology resources
• Developed a Windows SharePoint Services based tool for collaboration between the company, our clients, and other external parties

Windows Administrator

Confidential, Reston, VA

Responsibilities:

• Managed Active Directory based network infrastructure (User Account Management, Group Policy, DNS, DHCP)
• Built custom configured Windows 2000 and 2003 servers for internal development
• Maintained hardware inventory of 250+ Confidential, Compaq, and IBM servers
• Provided technical support for all remote and local users
• Acted as a liaison between the Confidential Government Center and the corporate information technology division
• Managed deployment of all Confidential Government Center workstations and servers
• Integrated new technology products from vendors for client demonstrations
• Maintained multi-platform software development testing lab

Help Desk Technician

Confidential, Harrisonburg, VA

Responsibilities:

• Provided front line technical support for corporate network users across the country
• Developed and maintained inventory system for company IT hardware
• Administered company wide antivirus security service
• Restructured corporate intranet to expand utility for users

Web Programmer

Confidential, Harrisonburg, VA

Responsibilities:

• Developed and maintained interactive content for university’s web presence
• Centralized and standardized electronic publication policies
• Provided technical and design support to university web publishers

Help Desk Consultant

Confidential, Harrisonburg, VA

Responsibilities:

• Provided software and hardware support for students and faculty using on campus Windows 9x, NT4, 2000, as well as Macintosh and Unix computing resources