Systems Administrator Resume
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New Jersey, NJ
Employment Headline
Expert in application monitoring and metrics will improve a company’s monitoring tools and infrastructure investment.
Skill Areas- Former Big Four technical consultant
- Infrastructure Performance Analysis
- Monitoring Tools and automation programming
(HP OpenView, NetCool, Perl, PHP) - Report Development (Crystal, Excel)
- SQL Development (Oracle, MS SQL)
- Computer Hardware/OS: Windows XP/2003, Solaris, RedHat Linux,HP-UX
- Software Administration: NetCool, OpenView NNM/OVO, OVIS,Gomez, TelAlert, NetBackup
- Programming Languages: PHP, Unix shells, Perl,HTML, CSS, XML
- SQL and DBMS: Oracle, SQL Server, MS Access, mySQL
- Misc Applications: Crystal Reports, Apache, SOAP, MSOffice Suite, OpenOffice
- Self-study (non work) Topics: PHP, Apache, mySQL Toad, OBIEE, Excel 2007 Data Analysis
MS Electrical Engineering Confidential - Rolla GPA 3.9/4.0 Thesis
BS Electrical Engineering Confidential, St. Louis GPA 3.0/4.0
- Boeing engineering co-op program with scholarship. Held Secret clearance level during the program.
- Currently taking Oracle "PL/SQL" and "10G Administration" computer based training for certification.
- Earned college certificates for "PHP/mySQL", "Crystal Reports" and "Creating Business Requirements Documents" from Cal Poly Pomona
Work Experience
Business Intelligence and Database Modeling Student, Website Developer 10/2008 to Present
- Pursued education that built upon my Oracle, Excel, and Crystal Reports experience (view the Recent Training and Certificates section, above).
- Developed websites for business customers and my own t-shirt selling business. Experience gained with SEO, MS Frontpage, HTML, PHP, MySQL w/Toad, CSS, website marketing, gimp image development.
Anti-Piracy Analyst 2/2010 to 3/2010
Confidential
- For NBC’s coverage of the Winter Olympics, reduced revenue loss by reporting pirated video on unauthorized web sites. Seasonal contract position.
- Suspected sites include User Generated Content (UGC), Direct Download (DDL)/ Cyber Locker, and Live Streaming content. Used Google Wave and FireFox code analysis plug-ins.
Systems Analyst, Monitoring Operations 11/2005 to 9/2008
Confidential
- Reduced the downtime of systems and applications, while gathering requirements, and administering monitoring tools, automation scripts and remote agents. Used Crystal Reports, HP OpenView, Gomez, NetCool, SQL Server, Oracle, Perl, Linux, Solaris, Remedy.
- Analyzed infrastructure performance metrics against Service Level Agreements (availability, response times, etc.).
- Developed complex SQL queries, dashboards and reports, for infrastructure performance analysis.
- Notable: Led the development of HP OpenView service graphs that informed the NOC about the status of critical application components. The topology graphs displayed 75 applications, 9000 nodes, and over 500,000 lines of generated XML code.
Systems Administrator / Consultant 5/2003 to 10/2005
Confidential
- Fixed a long standing, department wide nuisance involving errant application performance alarms. Corrected automated alarm notification, to cause pager alarms to reach the right people at the right time. Alarm notification accuracy increased from 50% to over 95%. Produced dashboards and complex Excel reports to inform application owners about their applications performance. Used OpenView, TelAlert, NetBackup, Excel, Solaris.
- Administered NetBackup tape backups. Maintained advanced tape robot devices.
- Notable: Restored support staff confidence in the monitoring software. Made the software more worth the investment. Secured more sleep and job satisfaction for systems administrators and application support teams. J
Systems Administrator - HP OpenView 11/1998 to 4/2002
Confidential
- Improved procedures for faster and more accurate addition of monitoring software to client infrastructures. Reduced first time monitoring implementation mistakes by 90%. Used OpenView, Oracle, CiscoWorks, HP-UX, Solaris.
- Notable: Was the most relied upon in my position, when the company needed to repair relationships with critical customers. Was heavily used by Sales to assist solution development.
Other Notable Exercises
- Wrote program simulations of the games Yahtzee and Risk, using C code. The games contained over a thousand of lines of C code.
- Owns an e-commerce website for selling custom t-shirts and gifts. Has also created websites using MS FrontPage, connected to a Windows ISP server. Also used PHP to produce e-commerce websites. Used SEO methods, banner exchange, Google AdSense, Google Analytics, Yahoo! Sponsored Search, web metrics, affiliate marketing, PhotoShop Elements.