Senior Network Operations Engineer Resume MS - Hire IT People

SUMMARY:

Government cleared IT professional with 10 + years of progressive experience in implementing, managing, and troubleshooting TCP/IP networks in a variety of vendor environments.

CORE COMPETENCIES:

Enterprise Routing: EIGRP, OSPF, ISIS, BGP, PIM, Route Redistribution, Path Control, Optimized Convergence, QOS fundamentals, VRF, DMVPN, MPLS, HSRP, GLBP, VRRP, DHCP, DNS.

LAN Switching: Nexus 7K, 5K, 2K, VDC, VPC, FabricPath, Catalyst 6500, 4500,3850, PAGP, LACP, RSTP, VTP, VSS, PVLAN, 802.1Q, Q - in-Q, IGMP

Load Balancing Technologies: F5 LTM, Virtual Servers, Static & Dynamic LB, Priority Based Activation, NAT, SNAT, Persistence, OneConnect, HA Concepts & Configuration, SSL, ConfigSync, iAPPS, QKView, iHealth, Packet Filtering, TCPDUMP, zero impact OS updates & patching

Network Management: SolarWinds NPM, NCM, NTA, Splunk monitoring & dashboard creation, Cisco Prime Infrastructure, Cisco ISE, Cisco NAC, SNMP, IP SLA, Netflow.

Network Security: Cisco ASA Firewall, FWSM, Confidential, TACACS+, RADIUS, 802.1x, IPS/IDS, IPSEC, Site to Site VPN, DHCP Snooping, DAI, uRPF

Cloud Technologies: Designing, deploying, & operating infrastructure & applications on AWS. EC2, EBS, S3, Glacier, Cloudfront, Storage Gateway, Elastic Load Balancing, VPC design, Autoscaling, Cloud Watch, Placement Groups, Route53, RDS, DynamoDB, Redshift, SQS, SWF, SNS, and Security principles.

Performance Monitoring: TCP transmission analysis, OPNET ARX & APM, NetQOS, Riverbed Steelhead traffic analysis, Wireshark packet capture & protocol analysis, TCPDUMP, Embedded ASA & IOS packet capture

Server Administration: Active Directory, hardware devices and drivers, storage use, network connections, system performance, security, and reliability in Microsoft Server 2003, 2008, 2012. Creating, configuring, migrating, managing, and monitoring virtual machines using WMware vSphere 5

EXPERIENCE:

Confidential, MS

Senior Network Operations Engineer

Responsibilities:

Lead a team of 10+ engineers in managing and providing on-call support for a 24x7x365 production environment comprised of multiple data centers, service centers, and field offices (250 global sites) maintaining 2000 network devices and 527 data and voice circuits in support of a government customer.
Maintain a network environment utilizing EIGRP, BGP, and DMVPN technologies. Provide tier 3 support in response to network outages.
Support various models of cisco routers and switches to WAN edge.
Coordinate with ISP’s to respond to WAN outages to ensure customer SLA compliance.
Utilize Remedy ticketing system to manage and respond to customer requests for service.
Utilize Infoblox application to manage DHCP service and branch offices. Utilize NETQOS, SPLUNK, and Riverbed Steelhead devices to monitor WAN bandwidth usage and provide advanced bandwidth analytics and statistics to customer.
Provide tier 1 support to firewall team in troubleshooting connectivity issues traversing ASA firewalls and FWSM’s.
Direct troubleshooting teleconferences as a subject matter expert (SME) to identify performance issues, manage tasks, and resolutions for system outages.
Develop and document Standard Operating Procedures (SOP’s) and processes used by the network operations center in providing mission critical support.
Mentor engineers through conducting technical tabletop sessions & establishing and tracking SMART goals, resulting in increased certification & decreased technical skills gap.

Confidential, Al

Network Administrator

Responsibilities:

Member of a team responsible for supporting an environment containing over 2000 Cisco switches, routers, & WLAN controllers.
Enforce security policies & compliance with Cisco Network Access Control (NAC). Manage BYOD initiative with Cisco Identity Services Engine (ISE).
Install, monitor, & troubleshoot Cisco 2950, 2960, 3500, 3750, 4506, and 6513 model switches. Implement & manage VLANS, VTP, Layer 3 Switching, Spanning Tree, & EtherChannels.
Monitor & manage network devices using Cisco Prime Infrastructure, Cacti, & What’s Up Gold.
Utilize Cisco ACS Server to manage Confidential services for network administrators. Manage Cisco wireless infrastructure containing 4400 & 5500 wireless controllers & various access point models. Utilized ASDM to manage Cisco ASA 5585. Maintain & troubleshoot enterprise level DNS, DHCP, & WINS.
Manage Windows Server 2008 Active Directory environment. Implement security & deploy software through AD Group Policy.
Manage server virtualization with Cisco Confidential, NetApp SAN, & VMware. Perform data backup & archiving with Symantec Backup Exec.

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Senior Network Operations Engineer Resume

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