TECHNICAL SKILLS:

Networking: Over 17 years of networking experience with TCP/IP, WANs (T1, DS3, ATM, Frame Relay, Fiber), VPN, firewall (Cisco, Nokia, Checkpoint, Sidewinder, Fortinet), load balancers (Cisco, F5, Coyote Point, and cloud), phone systems (Cisco, Avaya, SIP), global DNS, protocol analysis, network security. Designed, built and maintained multiple infrastructures across the globe. Migrated data centers with no downtime. Experienced with business continuity, redundancy, and disaster recovery. Highly experienced with routers, switches, WAN/LAN, cloud, and hybrid networks.

Systems Administration: Over 17 years of system administration experience with UNIX (Red Hat Linux, IRIX, Sun Solaris, AIX, and others), Windows Server (NT, 2000, 2003, 2008, 2012), OS2, Mac OS X Server, Mac OS X. Experience with setting up and maintaining clustering in Windows and Linux. User management, Active Directory, Domain management, DNS, IIS, Apache, Tomcat, Radius, Redis, SQL (MySQL, Microsoft SQL), and SMB File Sharing. Experience administering email servers (MS Exchange Server, Icewarp, Sendmail), and clients (Outlook, Outlook Express, Apple Mail). Backups, tape libraries, Backup Exec design and maintenance. Deployed and supported Office 365.

Virtualization: Over 9 years of experienced with the VMware, Xen/Citrix, Parallels, Docker, Vagrant, and 2x suites of server and application virtualization products. Designed, installed, migrated to and deployed Vmware ESXi infrastructures. Experience with Rackspace cloud, Amazon AWS, and other cloud providers. Designed and built hybrid cloud environments.

Network Management: Over 15 years Network Management and monitoring experience. Experienced with SNMP v1, v2, v3, traps and protocol analysis. Implemented and/or managed Castlerock SNMPc, WhatsUp Gold, Netcool, HP Openview, and Nagios network monitoring platforms. Setup notification distribution with multiple tools.

SAN: Experienced with Brocade fiber channel switch implementation, administration, design and management. Experienced with fiber channel switches (McData, Confidential /Inrange, Cisco), iSCSI, and storage equipment (Netapp, EMC, HP, IBM, Hitachi). Built, managed, updated and expanded SAN environments.

Programming & Web: Over 13 years of web design programming in HTML, PHP, ASP, Flash, Cold Fusion, C++, shell programming and Perl. Experience with DevOps, Github management, and code deployment. Designed and launched websites for multiple clients, launched ecommerce stores and maintained multiple nationally recognized brands. Ecommerce experience using Confidential Commerce, Woo Commerce, Able Commerce, and others.

System Support: In depth knowledge of all versions of Windows (95/98, 2000, XP, 2003, Vista, 2008, 7, 2012, 8, 10), Mac OS X, UNIX, LINUX, mobile devices (iPhone, Android), computer hardware, upgrades, repair, troubleshooting.

Applications: In depth knowledge of Office (Word, Excel, PowerPoint), Visio, Omnigraffle, Siebel, Cognos Reporting, Crystal Reports, Antivirus, Terminal emulation. Experience with digital photography, digital video, web development and print media design. (Flash, Dreamweaver, Fireworks, Photoshop, Illustrator, InDesign, Acrobat)

EMPLOYMENT OVERVIEW:

Confidential, Edina, MN

Senior Linux System Engineer

Responsibilities:

• Resumed operations after sudden staff departure.
• Stabilized the environment, created documentation and processes, found and removed undocumented servers.
• Maintained automation software (Puppet, Automix), assisted with PCI/SOX auditing, deployed system patching (Spacewalk), worked with team to design the build out of a new virtualized Oracle environment.
• Oversaw one system engineer.

Confidential, Minneapolis, MN

Enterprise Architect

Responsibilities:

• Provided expertise and guidance on IT infrastructure during the spinout of Confidential Partners from Black River Asset Management, a subsidiary of Confidential .
• Analyzed both current and future technology needs.
• Developed infrastructure plans and budgets for a server buildout, cloud buildout, and multiple managed service provider platforms.
• Worked directly with C - level management to choose strategic IT direction based on these plans.
• Assisted with the transition off Confidential infrastructure to managed provider.
• Designed infrastructure and cabling layout for new office, and a redesign of their existing Switzerland office.
• Managed domestic and international vendors on buildout and migration.

Confidential, Saint Paul, MN

Systems Architect, Assistant Vice President

Responsibilities:

• Lead the closing of a data center and migration to other facilities.
• Redesigned the server, software, and WAN/LAN infrastructure across nine offices.
• Lead planning, purchasing, and implementation of these company wide changes.
• Developed IT processes, documentation, budgets, and disaster recovery plans.
• Managed ongoing operations.

Confidential, Maplewood, MN

Lead Systems Engineer

Responsibilities:

• Consulting position to lead technical implementation of Confidential Commerce.
• Designed server, network and load balancer infrastructure.
• Lead server, network and software rollout. Worked with multiple development agencies to manage rollout, code base, and deployment of sites globally.

Confidential, Chanhassen, MN

System Architect

Responsibilities:

• Designed, implemented and maintained Confidential Commerce software and datacenter infrastructure for ecommerce expansion from a single server to a highly redundant, clustered environment.
• Managed all technical aspects of ecommerce site and infrastructure while the site grew from $2 million to over $100 million in sales.
• Managed servers, firewalls, load balancers, development, and PCI compliance.

Confidential, Chanhassen, MN

Server/Network Administrator

Responsibilities:

• Lead the management of servers, SAN, network, phones and PCs for 10000+ devices.
• Managed and helped develop two junior admins.
• Designed, built, installed and migrated to VMware 4, Windows 2003/2008, and NetApp infrastructure from managed provider to a new colo facility.
• Planned and built infrastructure for current growth and international expansion.
• Cleaned up and streamlined IT operations, managed budgets, developed IT processes and documentation.

Confidential, Brooklyn Park, MN

Web Developer and Senior Network Administrator

Responsibilities:

• Developed and launched multiple ecommerce stores, grossing over $3 Million since launch.
• Managed Windows 2003/2008 server and network infrastructure of over 30 servers.
• Lead and implemented the redesign of the web hosting infrastructure.
• This included planning and meeting a budget, migrating out of a collocation facility, designing and deploying a new network, migrating email services, upgrading servers, expanding SAN storage environment and implementing new backup tape library.
• Managed live and on demand video and audio streaming.
• Had one direct report employee and lead others across various departments.

Confidential, Plymouth, MN

IT Analyst

Responsibilities:

• Provided IT installation, setup, and support for business customers.
• Experience with Windows 2000 and 2003 server setup and maintenance, network setup and troubleshooting.
• Supported various Windows and Macintosh servers, desktops, and laptops.
• Maintained co-located infrastructure for high profile website.

Confidential, Plymouth, MN

System Account Engineer

Responsibilities:

• Responsible for coordinating all communication and providing support for an assigned set of about 55 accounts, 4 of those ranked in the Confidential 100.
• Managed new implementations, changes, and troubleshooting to customer networking hardware.
• Experience with SAN, many WAN types, mainframe channel extension, UNIX system administration and disaster recovery.
• Networks ranged from small disaster recovery networks to mission critical, global networks for large financial institutions.
• Managed staff rotation for weekend move, add, change activities and after hours rotations.

Advanced Technical Services Engineer

Confidential

Responsibilities:

• Assisted with the design and implementation of a data center, secure infrastructure and remote networks to monitor equipment through VPN or dedicated WAN connections.
• Configured and deployed networking equipment, typically Cisco, to customer sites.
• Assisted with creating quality business processes and documentation.
• Trained users on procedures, processes and applications.
• Built and administered UNIX servers running Solaris and managed a 4 node AIX cluster.
• Installed, tested, configured and supported multiple network management applications.
• Client base was mainly Confidential 100 and 500 customers.