Network Engineer Resume
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Suwanee, GA
SUMMARY:
- Network Engineer with an extensive amount of troubleshooting experience.
- Experience working in multi - vendor environments. Hands on experience with Confidential routers and switches.
- Experience working with HP ProCurve and 3COM Layer 3 switches.
- Excellent documentation skills.
- Intermediate knowledge of F5 load balancers and Confidential firewalls.
CORE STRENGTHS AND AREAS OF EXPERTISE INCLUDE:
- Nexus vPC (Virtual Port-Channels)
- BGP
- OSPF
- Nexus 7K, 5K, 2K
- Multicast
- EIGRP
- RIP (v1 & v2)
- Etherchannel
- Spanning-Tree
- Confidential 3560, 3650, 3750, 3850, 6500, ASR 9K
- VRFs
- IP SLAs
- MPLS
- HSRP/VRRP
- IPSec VPNs
- Confidential
CAREER PROGRESSION:
Network Engineer
Confidential, Suwanee, GA
Responsibilities:
- Provide Tier 4 Support to NOC Engineers
- Perform upgrades and maintenances to core infrastructure
- Configure new routers and switches for network infrastructure.
- On Call rotation
- Train Tier 1 and Tier 2 Engineers in NOC
- Service Matter Expert for Arbor Anti DDoS Services
Tier II NOC Engineer
Confidential, Raleigh, NC
Responsibilities:
- Day to day support of customer infrastructure
- Troubleshoot customer related issues
- Responsible for monitoring ticket queue and working incoming trouble tickets
- Experience troubleshooting Nexus equipment
- Maintain SLAs
- Nexus 7K, Nexus 5K
- Monitor customer environment through monitoring software
- Conduct troubleshooting with third-party vendors
- Work active tickets through the ticketing system
- Cross-train to provide assistance and support to all Tier 1 Engineers
IP Technician II
Confidential, Atlanta, GA
Responsibilities:
- Responsible for building and deploying configurations
- Experience with Juniper and Alcatel routers
- MPLS, BGP
- Experience working with VRFs
- MPLS L3VPNs
- Provision orders for new customers
- Troubleshoot failed activations
Network Engineer
Confidential, Alpharetta, GA
Responsibilities:
- Responsible for troubleshooting Layer 2 and Layer 3 customer issues
- Customer facing role
- Layer 3 support
- Multi-vendor support
- Maintain SLAs
- Support HP ProCurve and 3COM Layer 3 switches
- High Availability support including VRRP, HSRP and spanning-tree
- Mission Critical support for critical customers
- Network Design for HP customers
- Provide Tier 1 support to customers.
- Escalate to Tier 2 support if needed