TECHNICAL SKILLS:

OPERATING SYSTEMS/ENVIRONMENTS: Windows NT/XP/7/8 MVS/ISPF Cisco IOS UNIX

LANGUAGES: Programming Database Design SQL Python Visual FoxPro HTML DB2 COBOL SAS SQLite3 Trouble shooting

SOFTWARE: Word Excel MS Project Visual Source Safe

NETWORKING: Confidential Routers Switches NAT SSL/TLS HTTP ping WireShark Subnetting VLSM traceroute grep RIP OSPF Vlans STP VTP 802.11 B, G N Regular Expressions NMAP DNS DHCP

PROFESSIONAL EXPERIENCE:

Confidential

Junior Network Engineer

Responsibilities:

• Scripted network routers and switches using Python/SQL to identified orphans in the router/switch cluster
• Data cleaning and reconciling from multiple data sources using Python and SQL
• Network mapping from existing data using Python and SQL
• Using python,validate data that can be acted on for user IP migrations.
• Identify records using SQL that need more research before being ready for use.
• Import data into SQL, identify cleaning required, then identifying conflicting items from multiple data sources
• Used SQL to demonstrate Network connection complexity
• Provisioning Uverse switches and routers for Frontier customers
• Help desk - Received incoming calls and made outgoing calls to non responsive customers.
• Provisioning 900 DSL multiplexers (DSLAM). Adtran, Acatel, Catena.
• Configure 31 Juniper routers with new virtual paths.
• Configure 900+ Lucent CBX500, GX550 and Cienna DN 7100 switches.
• Document new virtual path additions.
• Research U-verse customer lists in Alcatel SR 7750 routers and Alcatel ESS 7450 .
• Configured DSL modem/router to accept new static IP ranges.
• ATM DSL static IP migration of 3500 customers across 31 routers. (Junipers ERX and Redbacks SE800).

Confidential

Assistant store manager

Responsibilities:

• Earned Cisco Certified Network Associate ( Confidential )
• Certification number: Confidential
• Built Sales Reporting System using Foxpro and SQL to show weekly sales and sales history for previous 3 months to improve order accuracy
• Database design and documentation for Sales Reporting system
• Trained new employees.
• Reconciled cash and prepared deposits
• Monitored displayed prices and made corrections to scanned prices.
• Received new orders, and added them to electronic inventory.

Confidential

Consultant

Responsibilities:

• Provided technical support and program maintenance for the Confidential tracking program.
• Upgraded FoxPro 2.6 program to move it from Windows 3.1 to Windows NT.
• Converted Confidential program from FoxPro 2.6 to Visual FoxPro 7.
• Developed new programs to meet new legislative and department requirements using Foxpro and SQL.
• Created new laptop image load.
• Managed development and prioritization for a new accounts receivable system.
• Diagnosed problems in a LAN/WAN environment, and either fixed or transferred to people with necessary network or system administration permissions.
• Modified LAN application to run over WAN.
• Reduced application data traffic over WAN to 1/3 of previous load

Consultant

Confidential

Responsibilities:

• Brought in to fix accumulated bugs and to complete an unsupported system.
• Analyzed and corrected data definitions, to correct reports that had been giving inconsistent results.
• Programmed new tax and interest calculations to comply with treaty needs.
• Helped users prioritize change requests, based on need, complexity, risk, and time needed.
• Reverse engineered the code in order to provide instructions on how to use the audit program.
• Recovered lost data for system users
• Fixed identified bugs, as well and found and corrected new bugs

Confidential, Raleigh, NC

Consultant on-site

Responsibilities:

• Learned to use Crystal Reports in a Visual FoxPro/SQL environment.
• Created flexible reporting system. Reports are self-configuring based on the data selected for that run. Fields shrink or grow, and paper switches from portrait to landscape as needed
• Implemented Visual Source Safe installation, and coordinated moving all products to Source Safe.
• Reduced run time on a data selection step from over 5 hours to 12 min
• Added PDF output as an option for reports

Confidential, Raleigh, NC

Project Leader/Programmer

Responsibilities:

• Provided IT support during the sale and subsequent closure, contributing to a smooth withdrawal from NC market
• Debugged orphan Power Builder system, enabling Radiologists to transmit X-ray results to requesting doctors at 9 sites across the state.
• Developed conversion programs to clean and convert existing FoxPro data to relational format so it could be moved to a new Sybase system
• Implemented standards for source code control and program promotion. This eliminated confusion about source code location, and was key to successful systems inventory for Y2K remediation effort.
• Enhanced Word ActiveX programming, cutting in half the time Doctors spent producing letters
• Produced Ad Hoc reports on short notice using data from multiple sources and platforms; Sybase, FoxPro, Excel, Access, and ASCII files. This helped Kaiser obtain upgraded 3 year NCQA accreditation, and pass NC Department of Insurance audit on the first inspection. We were the first company in the state to pass on the first inspection
• Recovered damaged database files on several occasions preserving irreplaceable data and hundreds of man hours of data reentry

Confidential, Chapel Hill, NC

Lead Programmer

Responsibilities:

• Led development team that produced a profiling system that compared doctors’ performance, using data from both mainframe and network computers.
• This allowed providers to be compared on both cost and quality.
• Received outstanding employee award for building a successfully blended IT and Business team that developed the above profiling system
• Ensured source code was current by developing standard procedures to move PC applications to production.
• Chaired committee that developed programming standards for FoxPro, improving code maintainability
• Programmed application to track new sales statewide, reducing the time required to produce reports from 2 days to 45 min per month