SUMMARY:

Experienced IT professional with the ability to quickly adapt and achieve success in a high paced work environment. Possesses strong communication and documentation skills. Self - starter, able to work independently with little supervision. Technologically savvy, adept at learning new technologies and evolving in a rapidly changing field.

TECHNICAL EXPERTISE:

Operating Systems: Windows (2000, XP, Vista, 7,8,10), Windows Server (2003, 2008, 2012), Linux (Ubuntu, CentOS), OSX

Hardware: Cisco Pix/ASA Firewalls (v6-8.4), Cisco APs, Dell PowerConnect and 3com Switches, Dell PowerEdge Servers, Dell PowerVault Storage Arrays, HP Proliant Servers, HP StorageWorks Tape Devices, NAS Devices, Standard Laptop and Desktop Hardware (Dell, HP, Compaq, IBM, custom), Printers, Faxes, UPS, Intermec Mobile Computers, Ubiquiti APs and Switches

Software: Exchange (2003/2007), IIS (6-7.5), WSUS, Windows Deployment Server, MDT 2010-12, BES, Symantec Backup Exec(9-2012), NAV, VMware Server, VMware ESXi, vSphere, vCenter Server, MS Office Suite (2000-2013), Visual Studio (2003-2015), Adobe Acrobat (6-XI), Adobe Creative Suite (3-5.5), MS SQL Server (2000-2008), FileMaker Server(5.5-11), Spiceworks, Spector 360, Symantec Brightmail, APC Powerchute

Virtualization: VMware

Network and Other Protocols: LAN/WAN, TCP/IP, NAT, VLAN, LAG, SNMP, DNS, DHCP, VPN, IPsec, MPLS, FTP/SFTP, HTTP/HTTPS, SMTP, RDP, VNC, TELNET, Microsoft Clustering Services, iSCSI, EDI

Scripting and Programming Languages: C#, ASP.net, PowerShell, JavaScript, jQuery, SQL, LINQ, EF, VBl, VBScript, WMI, HTML, Batch Scripting, CSS

Build and Deployment: MSBuild, XAML, Octopus Deploy, TeamCity (9), DbUp, DACPAC

Misc: SSAE 16 (SOC1) Audit Experience

PROFESSIONAL EXPERIENCE:

Confidential, Tempe, AZ

Systems Engineer / Devops Engineer

Responsibilities:

• Updated existing application build and deploy processes from MSBuild using XAML and Powershell scripts to VSTS vNext and Octopus Deploy. Deployment process included both web application and database deployments across multiple locations and environments. Developed custom deployment steps to meet specific organization and application needs.
• Developed import and export integrations with clients via a custom ASP.Net application and SSIS packages. Also performed various data loads and corrections for new and existing clients.
• Primary resource for 6 new clients for our VMS application in 2016. Responsible for application setup, configuration, and various data loads and customizations.
• Primary IT resource for 2016 SSAE 16 (SOC1) Audit. Provided evidence for relevant controls.
• Responsible for keeping our network infrastructure up to date, including OS and software updates and upgrades. Oversaw server upgrade and migration from Windows Server 2008 to Server 2012 R2 for all web and database servers.

Confidential, Phoenix, AZ

Systems Administrator

Responsibilities:

• Migrated existing stand-alone and blade servers to VMware. Rebuilt or performed P2V migrations on all existing server. Responsible for SAN setup, load balancing, network/VLAN setup and optimization.
• Oversaw move to new corporate office, including planning the server room, overseeing cabling of the office, coordinating ISP migration, configuring and modifying new and existing network equipment, physically moving and installing servers, and migrating VOIP equipment.
• Developing an Order Management application (ASP.Net, C#, SQL, LINQ, Entity Framework) for our final mile delivery service. Imported data from our third party delivery partner and our Warehouse Management System, allowing users to track, document, and bill deliveries. Allowed users to export billing data and import into QuickBooks.
• Managed and developed several internal and external websites and applications in IIS 6 and 7/7.5. Responsible for security and authentication, including SSL certificate creation and installation.
• Developing a company intranet (ASP.Net, C#, jQuery/JavaScript) with features including announcements, company directory, calendar, reports, and a variety of web applications. Some specific applications include:
• Time and productivity tracker for warehouse staff. Included charts and reports for management to better assess both worker productivity and service pricing.
• Scheduling app for warehouse deliveries. Allowed users to schedule, track and plan warehouse shipments and receipts
• Inventory status app for external clients. Allowed clients to check current inventory levels.
• Invoice export app for accounting department. Allowed accounting to export invoice data from our Warehouse Management System and import invoices into QuickBooks.
• Payroll/Compensation app for non-hourly truck drivers. Allowed transportation department to easily submit and track payroll data for drivers and then import the data to our online payroll provider.
• Installed and managed RF scanners in 8 warehouses. Responsible for planning and installing access points, configuring and imaging Intermec mobile scanners and supporting users.

Confidential, Tempe, AZ

IT Support Consultant

Responsibilities:

• Performing large scale backups of over 170 Windows NT, 2000, 2003, 2008 and Novell NetWare Systems across multiple domains and locations and with over 12TB of uncompressed data.
• Setup, scheduling, and monitoring of B2D, B2T, and D2T backups across 4 servers, 3 HP iSCSI Storage devices and 5 HP LTO3 and LTO4 Tape devices using Symantec Backup Exec 9, 12 and 12.5.
• Changing tape and maintaining a proper tape rotation policy

Confidential, Scottsdale, AZ

IT Support Consultant

Responsibilities:

• Performed various IT tasks including desktop, server, network, and printing support for small office environments (medical, legal, real estate, etc.) in the Scottsdale and Phoenix Areas.
• Also performed some in-home and remote desktop support for individual clients.
• Worked mostly independently, on-site, with mostly single-server Windows Server environments.
• Spearheaded completion of major migration to replace 40+ existing workstations with all new Dell workstations
• Implemented network deployment and management of Operating Systems, Software, and Updates via Group Policy Objects, Windows Deployment Services, Microsoft Deployment Toolkit 2010 and Windows Serve Update Services
• Migrated Exchange environment from single server to an Active/Passive cluster for high availability.
• Oversaw a number of physical and logical network changes to improve performance including: implementing a DMZ via an additional VLAN on a Cisco Firewall for Web and FTP Server, upgrading all network hardware to Gigabit, implementing LAG groups between switches and servers, and migrating from a tree topology to a star topology.
• Migrated and consolidated several servers to virtual machines running on bare metal hypervisor (VMware, ESXi 4.0), reducing energy costs, increasing availability, and simplifying recovery.
• Managed company websites and associated SQL Databases
• Managed company security, web filtering, and employee monitoring
• Responsible for modifying and updating .Net applications developed specifically for Global Database Marketing