System Engineer Resume
Richmond, VA
SUMMARY:
Over7+years of experience in financial services industry, with5years of applicationpackaging,System support/Packaging/Desktop Engineer/Infrastructure Engineer, softgrid sequencing, system support,packageand policy deployments, execution, monitoring with ability to support multiple tasks.
- Excellent knowledge onWisepackage studio, Install Shieldand softgrid sequencing.
- Excellent Verbal and Written Communication Skills.
- Excellent Analytical and Problem Solving Skills.
- Managed offshore teams
- Extensive experience with Windows OS’s (NT 3.5/4.0/2000/XP/2003/2008/Vista,WINDOWS 7)
- Sound knowledge on with OS automation/installs/upgrades, Sysprep, unattended, WinPE and application install automation.
- MSI & Windows Installer Technology
- Macrovision Adminstudio tools for Application Packaging including Installshield
- Wise Package Studio and Orca
- Vendor .MSI customisation using Transforms (.MST)
- Vista Remediation and Shims
- SMS and Radia deployment methodology for MSI
- Active Directory and Group Policy
- Working in an Application Packaging role for standardised and ‘locked down’ environments
- Visual Basic Scripting for use in custom actions
- Knowledge of a wide range of packaging tools including SetACLS, Dependancywalker, Procmon, Regmon and Picturetaker
- Creation and Implementation of Transforms (.MST), Merge Modules (.MSM) and Patches (.MSP) within an application package
- Imaging software including VMware and Ghost
- Understand and isolate application and OS compatibility problems
- Excellent knowledge of Application Discovery
- Experience of user acceptance testing(UAT)
Strengths include:
VMWare:
- Server/Application Consolidation hosts for Virtual Servers. VMware automation and scripting. Creating/Designing “Golden Images” for VMware Virtual servers (Unattended, Sysprep, VB). Designing VMware infrastructure for IT projects based on backend VMware virtual servers. Upgrading ESX 2.x infrastructure to 3.0.
Programming:
- VB Scripting, scripting/packagingapplications(over 4000completed) usingMSIs,WISEPackageStudio(all versions), Installer 8.0/9.0,WISEWindows Installer 2/3/4/5
- Languages: Java, C, C++ , VB,.Net
- Web Technologies: JSP, Servlets, .NET,HTML, XML
- Databases: Oracle, MS SQL Server, MicroStrategy
- Scripting Languages: Java Script, VB Script, TSL
- Web/ Application Servers: Apache Tomcat, Resin
- Operating Systems: Windows XP/2000, Unix, Linux
- IDE’s: Eclipse, TOAD, Rapid SQL
- Version Control Systems: CVS, VSS
- Messaging: IBM Web Sphere MQ
- ETL Tools: Informatica
- Packaging: MSI and WSI
- Windows 7: ACT Tool kit v 5.6 , IE8.0 , Java 1.6, Adobe reader 9.0,MS office 2010
Client:Confidental, Princeton, NJ 11/2010 to Till Date
Application Packager
Job Reponsibilities: Windows 7 Application packagingspecialist
This is a high budget project which includes certification of desktop/client server and web applications on 32 bit and 64 bit Windows 7 platform. Duties performed include
- Applications will be tested in Windows 7 (64-bit ) standard image build, which includes core applications Java 1.6,Adobe reader 9.0,MS office 2010, Symantec Antivirus.
- Compatibility testing carried out using the ACT tool kit 5.5 and standard test cases execution which includes the installation, uninstallation, ,functionality testing and providing the compatibility status report
- All issued logged in Quality Center.Developed Test Plan and Test Estimates for each application based upon impact.Test results and conclusion validat by QA and Migration team of QA, Deveopment,Vendor as required.
- Install & Uninstall, Base Functionality and Core Functionality test cases from Compatibility test and Remediation Report for desktop/client server v 1.0. are used to test of Applications.
- Update the Compatibility test and Remediation Report for Web applications v 1.0.xls with the issues identified.
- Once the application is Certified for Windows 7 platform those will be send for re-packaging, UAT and deployment phases as part of windows 7 migration.
- Install the Add-in/plug-in/active-x control/patches on Windows 7 build
- Launch ACM and create Data Collector Package (DCP) and install it on Windows 7 Build.
- Perform basic functionality of the application (If applicable)
- Execute core functionality Test Cases. functionality test scripts need to be provided by application owner /requestor)
Confidental, Richmond, VA 03/2009to10/2010
Application packager
Job Responsibilities:Application packaging
- Creating package using Wise Installation studio 7.0and SMS installer.
- Maintaining and handling the request in Software Configuration Management
- Importing and exporting the products and packages using PVCS tool
- Creating policy using Enterprise Management console
- Working extensively onWise package in handling the package for different environment
- Adding the msi and non msi package inUnicenterCA
- Extensively working on WSI, batch scripts and VB scripts
- CreatingMSIpackage for different groups and different vendors
- Creating different desktop and server build with respect to the vendor requirement
- Completing the package within the givenSLA.
- Extensively working on SCCM.
- Coordinating with vendor to provide successful package and deployment
Confidental, NY 01/2004 to 02/2009
Application packaging specialist
Job Responsibilities:Application packagingspecialist
- CreatingMSIpackagesfor workstation/server - usingWISEPackage Studio 7.0
- Managingdeploymentsto end points with DSM 11.x Infrastructure
- Repackagingserver-specific applications
- Development & Repackaging of Application packages into MSI
- Sequencing applications for Softgrid 4.x/ Microsoft Application Virtualization
- Extensive VBS, Winbatch,WISEandMSIscripting
- Creating/maintaining custom VBS wrappers
- Trouble shooting of enterprisepackagedeployments& imaging/tasks within DSM
- Application Sequencing & virtualization
- Creating/maintaining custom tools written with Winbatch as per user requirement.
- Creation of customizedpackagesusing the vendor customization tools
- Management of hot fixes and patches
- Creation of response files and wrapper scripts
- Deploying different Images withrespectto group requirements
- Trouble shooting windows Installer packages
- Applicationpackagesfor mixed Environments (Citrix,NT,XP,2003)
- Staging anddeploying packages and PackagePromotions in CA Unicenter MPE,SMS
- Creating and maintaining VMWare environment
- Scripting applications for XP/Vista/MS Server 2003 environments.
- Sequencing and publishing to Softgrid server.
- Managing the application virtualization.
- Extensive knowledge onInstall Shield.
- Extensively working onSMS/SCCM administration including Microsoft patching and software deployments
- Sound knowledge on deploying XP andVISTAimages.
- Testing the policy and deploying it to the servers and client pc’s
- Maintaining the support team inIndiaandUKforpackagecreation usingwisepackage studio
- Providing technical support to the Client.
- Extensively working onWisepackagestudio, Softgrid, VMWare and DSM
- Coordination with vendors for patches and solutions to technical problems
- Extensively working on Windows, XP,Vista.
- Actively participating in knowledge sharing sessions and creating technical documentation for future use.
- Providing emergency support (24/7) for critical deployments and package issues.
Confidental, Jerseycity, NJ 05/2003 to 12/2003
Application Packaging
Job Responsibilities:Application packaging
- Testing the applications inWindows XPfor admin and non admin users
- Testing in both laptop and desktop for all applications.
- CreatingMSIpackagingfor XP and Windows XPoperating systems.
- Migrating/repackagingserver-specific applications
- Development &RepackagingofApplication packages into MSI
- Windows XP Integration testing and system testing
- Creating images as per the user requirement and testing as per user environment
- Extensive knowledge on SMS, SCCMand CA Unicenter
- Excellent knowledge on VBS, Winbatch,WISEandMSIscripting
- Creating/maintaining custom VBS wrappers
- Trouble shooting of enterprisepackagedeployments& imaging/tasks within DSM andSMS
- Extensively working onWisepackagestudio, Softgrid,VMware, DSM,SMS, Dameware, Imaging and Deployment
Confidental- Employee, India 01/2002 to 01/2003
System Engineer/Sr. Client Technologies Analyst
- Application Virtualization/Sequencing using Microsoft App-V v4.6 (formally Softgird) for XP, Windows 7 32bit and 64bit
- Application Virtualization for Windows 7 deployment.
- Installation/Configuration Flexera AdminStudio 9.5/InstallShield 2010 with App-V connector and batch conversion. Beta testor for Flexera products.
- Reduced lead time for starting packaging requests from 8 weeks to less than a week.
- Improved customer communications and customer expectations using email responses on delayed requests and a public deployment calendar.
- Fast tracked packaging and deployment of internal developed applications to one day or less.
- Worked with the team to change customer perception of packaging/deployment and became proactive in lieu of reactive.
- Conversion of over 750 applications from Marimba/BMC deployment to SCCM.
EDUCATION:
B.S in Computer Science, Confidental
Certifications:
HDI Certificate(Desktop Analyst)