SUMMARY:

Self - starter experienced IT Professional always eager to learn new technologies. Constantly looking to overcome new challenges. Willing to help my teammates to Successfully meet organization goals. Targeting to exceed expectations through professional development and achievements.

TECHNICAL SKILLS:

• Demonstrated Skills Utilizing and learning the Following Software applications and hardware technologies. Microsoft Visio, MS Outlook, MS Word, MS Excel, MS Access, MS Project, MS PowerPoint, Wireshark, SQL(Solid understanding), Watchguard Firewalls, MS Dynamics Great Plains GP, MS Dynamics NAV, MS SCCM 2007, MS Exchage, MS WSUS, Quickbooks 2008-2016, Peachtree, VMWare, VCenter, VSphere, Hyper V, Sharepoint, PowerShell, Acronis, Symantec Ghost DNS, IIS, Active Directory, Shadowprotect, ImageManager, Nimble SAN, SOPHOS Firewall, Symantec Endpoint, SonicWall Firewalls Spiceworks Monitoring, Nagios Monitoring, Kroll Ontrack Granular Recovery, AS400 ISeries Navigator, MS Sharepoint 2010/2013, JaZinga IP Phone System, BlueCat, OKTA, Gestio IPDB, MS Virtual machihne Manager VMM, Cisco Routers and switches, Avocent DSVIEW, Cisco Telephony, Netgear Managed Switches, Solarwinds Patch Manager, Terminal Server, Oracle VBOX, TeamViewer, VNC, FileZilla3, GFI Email filtering or EMPS email Scrubbing, Synology NAS Splunk, AppDynamics, ControlUpc Citrix.
• Additional Skills in Assembly, Diagnostics, Install Peripheral Devices, Troubleshooting, Hardware Upgrades of Information systems. Including Networking Experience with Cabling (Twisted Pairs), LAN Configuration, Network Monitor, Performance Monitor, Router Programming and Troubleshooting, WAN Configuration, Firewall Management and Nutanix.
• Advance Operating System Knowledge With DOS, Windows 2000, Windows 2003 Server, Windows NT, Windows Vista, Windows XP, Windows 7, Windows 8, Windows 10, Windows 2008 Server, Windows 2012 Server, Android 2.3, Android 6.0, Linux(Suse, Backtrack, Kali, Ubuntu Desktop, Ubuntu Server, Fedora), Mac OSX, IOS.

PROFESSIONAL WORK EXPERIENCE

Sr. Systems Administrator

Confidential, Coral Gables, FL

Responsibilities:

• Development, maintenance, and usage of automation scripts using PowerShell
• Administrate and support an infrastructure with over 4 thousand servers of various technologies from hardware to virtual and hyperconverged. Across multiple data centers
• Work as a technical point of contact for the development of various projects in the organization
• Develop standard operating policies and manuals
• Consult with vendors and requests quotes
• Calculate effort and cost of server deployments
• Deploy VM in accordance to thee required spec across mixed environments
• Create and customize deployment templates for the different VMs
• Collaborate with the troubleshooting, and upgrade of the diverse Citrix environments
• Migrate and decommission servers as needed from Hyper-V, VMware, and chassis
• Understand and utilize Nutanix for various VM deployments advantaging its technology to provide better service to our stake holders.
• Help patch selected systems through the utilization of SCCM
• Troubleshoot various applications, medical academical and inhouse hosted in the environment.
• Created and maintain a subzone in DNS through the utilization of BluCat DNS system.
• Modify nodes on solarwinds according to requirements
• Configured and secure remote access consoles on servers across the organization in all areas Medical, Enterprise, and Academical
• Troubleshoot issues with IIS and help application developers run their application optimally on the servers
• Record keeping of the various activities and projects and reporting as needed to upper management
• Follow-up with silo tickets and make sure they were being updated and not abandoned and assists if needed.
• Take care of performance and storage issues on servers

IT Operations Center Systems Administrator

Confidential, Miramar, FL

Responsibilities:

• Focused on administering and supporting systems spanning for the multi-site environment
• Participate and perform patches and updates to servers and company infrastructure utilizing IBM bigfix patching manager
• Diagnose and remediate issues with Windows Server Infrastructure, and related roles and features, as well as other Microsoft and third-party Windows business infrastructure applications, while identifying recurring issues
• Takes ownership of support requests reported by our end users, client support team, and other business teams to resolve, escalate, or identify further action required to provide resolution
• Administration and support of a hybrid environment of virtual and bare metal servers
• Manage and support 200 servers running on three datacenters in different states and Colo Sites through the use of vSphere
• Create and maintain IT configuration and knowledgebase documentation
• Perform daily system monitoring, verifying the integrity and availability of all systems, reviewing system and application logs, and verifying completion of scheduled jobs such as backups
• Administration and monitoring of corporate and managed services cloud-based systems
• Development, maintenance, and usage of automation scripts using PowerShell
• Directly support OCC information systems to help maintain airline operational control at all times
• Manage thousands of users okta single sign on accounts
• Assist with patch management in Development / QA and Production environments
• Monitor and report on all of Spirit networks, systems and applications in a 24x7 World Class ITOC, while working expeditiously to limit impact to our customers and tracking the health of our SLA’s
• Support and troubleshoot Sharepoint 2013 site
• Perform Tier 1 Tier 2 support on Citrix environment and application store fronts, delivery groups, VDI, and sessions
• Support an enterprise Active directory and exchange environments with more than 10,000 active users
• Utilize application analysis tools like AppDynamics and Splunk for monitoring performance and troubleshoot issues
• Analyze corporate network infrastructure using Solar Winds Orion, read data and pin point errors and engage in resolving or escalation issues as indicated by the department SOP

Contractor Engineer

Confidential, Fort Lauderdale, FL

Responsibilities:

• Monitor, support and configure networks in multiple sites across the US and in the UK
• Manage and deploy Windows Updates with WSUS
• Perform debugging and check for software errors or compatibility issues or patches before deployments third party package deployments and patches through the use of Solar winds Patch Manager
• Use diverse tools to analyze, track network patterns and identify intrusions to perform security adjustments to prevent data breaches
• Network and infrastructure security assessments using security build tools like Kali OS to check on vulnerabilities
• Enhance network and infrastructure security while keeping performance in mind
• Configure firewall rules
• Plan and deploy upgrades on the network
• Managing the corporate Information System Infrastructure
• Keep documentation and generate reports to support company standard
• Set UP VPN access for remote clients as well as trouble shoot common issues
• Monitor, configure, and fix issues one Switches and other interconnecting nodes
• Maintain company network infrastructure
• Setup IP Phones as well as configure new extensions and manage PBX
• Manage the GFI/EMPS filter for email scrubbing
• Administration and maintenance of IIS, DNS, and Active Directory including but not limited to local but to clients also SharePoint 2010 and 2013 support
• Ticket Resolution Through Spicework monitoring and ticket system
• Analyze reports and adjust network security based on findings
• Manage a series of physical servers and Virtual Servers through the use of VMware, VCenter, VSphere
• Backup and recovery with ShadowProtect and Nimble SAN appliance
• Help to import Data to MS Dynamics NAV
• Build and perform maintenance to the company SharePoint web portal
• Kroll on-track Granular Email recovery software
• Assist in troubleshooting, user setup, field level security, and client configuration for NAV
• Check on Symantec endpoint and ensure clients are protected with the correct updated security software
• Experience in communicating Technical data to both technical and non-Technical personnel.
• Ensure system service and information system redundancy to help keep network services and backups and replication is taking place in accordance to schedule or planned procedures
• Assist in NAV integration and implementation through the testing, and reporting, as well as troubleshooting and user training.
• Assist training of client’s technical personnel, maintain internal network performance and perform upgrades accordingly, managed internal workstations keep them up to date and in cases even perform repairs.
• Set up users and privileges as well as to manage user mail box by the implementation of active directory and exchange.

Lead Systems Engineer

Confidential, Miami Gardens, FL

Responsibilities:

• Perform analysis and write Technical Specification for the different Hardware and software Products
• Worked collaboratively with IT Teams to define solutions to problems with but not limited to infrastructure and software applications
• Manage the corporate owned Information systems network
• Utilize Solar Winds Patch Manager for patching and deployment of server and endpoints software inhouse and at client locations
• Assess diverse infrastructures from back end networks to front end user system interaction in order to provide the best integration solution for the company
• Troubleshoot system errors with Microsoft Dynamics v11
• Provide technical support to the different members of the finance department as well as training to bypass or utilize MS Dynamics GP tools to make the workflow process more efficient.
• I acquire 5-year Experience in and with product or project development life cycle, knowledge of SQL structure to help with archiving company data
• Design, test and improve (all in one) integrated touch-screen systems and make submissions for Manufacturing. as well as to develop various company products like tablets cell phones primarily android and windows.
• Serve as the liaison and technical face between the Factory, suppliers, clients, and stake holders.
• Administration and maintenance of IIS, DNS, and Active Directory including but not limited to local but to clients also SharePoint 2010 and 2013 support.
• Daily MS Office suite use and troubleshoot (ex. Access, Excel, Visio, Project) on site or at clients location.
• Experience in communicating Technical data to both technical and non-Technical personnel.
• Interpret refined and applied methods and procedures in accordance with Software Development Life Cycle.
• Stay current with industry trends in order to conceive, prototype and recommend functional approaches for IT systems and solutions that meet company business needs or clients.
• Troubleshoot existing customers like (MDCPS, BCPS, FMU, Biscayne medical center, Multifuels) with diverse problems ranging from system integration to infrastructure upgrades at different levels from work stations to servers and cloud services or other software applications.
• Assist training of clients technical personnel, maintain internal network performance and perform upgrades accordingly, managed internal workstations keep them up to date and in cases even perform repairs.
• Pioneer solutions through meeting and focus groups for special/specific clients needs.
• Diagnose and repair " Confidential ®/ Willboard®"(touchscreen conferencing and capacitating tool) units
• Write reports for client records also research and development.
• Maintain daily operations and manage company-client projects as well as to work with partners like Intel and Microsoft(among others) developing new products or projects for the Latin American and local government, energy, education s, health and corporate sectors.

Assistant Production Manager

Confidential, Doral, FL

Responsibilities:

• Maintain and services computer systems and troubleshoot network
• Fix VoIP phone problem for the production department.
• Assist with Remote access setup for manager
• Configure Printers, Switches and scanners and access points
• Create labels in accordance with client specifications and codes
• Troubleshoot label and business printers
• Keep personnel organize and effective in high production rushes
• Help with planning day to day department operations.
• Sort products and track work orders status to assist manager with different purchase orders
• Labeling and coordinate with dispatchers.
• Utilize interpersonal skills to coordinated and delegate work with team members of multicultural backgrounds