Team Lead- IMS Resume

EXPERIENCE SUMMARY:

8 years of experience in BMC tools Implementation & support projects.
Currently based out in Houston, Texas, US
Expertise in BMC Proactive Net Performance Management ( Confidential ) end to end delivery.
Skilled in implementation & configuration of Confidential on Windows Server as well as solaris both in high availability & standalone.
Integration of Confidential with various 3rd party tools.
Expertise in Event Management Framework
Configuration of event management policies in Confidential for various types of enrichment.
Expertise in MRL(master rule language) for various types of customization.
Installation of Patrol agents & Knowledge modules(KM’s) on managed nodes
Configuration of monitoring parameters in Patrol Console
Experience in Integrating Confidential with other BMC tools such as Remedy, TMART, Patrol, Confidential
Proficient in Installation and configuration of BMC Atrium Discovery & Dependency Mapping (ADDM)
Expertise in Application Modeling
Skilled in Discovery of Servers, N/w devices.
Integration of ADDM with Confidential
Experience in installation and configuration of BMC Transaction Management Application Response Time/Real Experience Monitor(BMC TMART/REM)
Experience in installation and configuration of BMC Event Manager (BEM).
Provided Knowledge transfer for end user by providing demonstrations, user trainings and project documentations.
Excellent Problem Solving, Debugging and Analysis skills.
Good communication and interpersonal skills. Comfortable working with geographically dispersed offshore and cross - functional teams.
Successfully developed training materials for end-users of the enterprise management system.
Authored many operations related documents including Solution Architecture Plans, as-built documentation, Standard Operating Procedures and solution guides.

SKILL:

Domain: BMC Tools Implementation & Support

Operating System: Windows Server 2008/Solaris/RedHat Linux

Tools: BMC Proactive Net Performance Manager( Confidential ), BMC Atrium Discovery & Dependency Mapping (ADDM), BMC Event Manager(BEM), BMC Patrol, BMC Transaction Monitoring Application Response Time(TMART)

Scripting: VB Scripting

WORK EXPERIENCE:

Confidential

Team Lead- IMS

Responsibilities:

Implementation & configuration of Confidential & ADDM on Confidential .
Implementation, configuration & support for BMC Proactive Net Performance Management/True Sight
Implementation, configuration & support for BMC Atrium Discovery & Dependency Mapping for discovering IT assets such as servers, network devices, printers, databases, etc
Configuration of Event Management Framework
Building Application Models in ADDM
Installation of Patrol agents & Knowledge modules(KM’s) on managed nodes
Configuration of monitoring parameters in Patrol Console
Implementation, configuration & support for BMC Event Manager for event management
Implementation, configuration & support for BMC Transaction Monitoring Application Response Time for monitoring various transactions
To design and develop Confidential policies & MRL rules for various types of customization
Skilled in TPL
Integration of various BMC products
Integration of Confidential with 3rd Party tools
To provide support for the various of BMC products
Knowledge of VB Scripting

Confidential