SUMMARY:

• 10+ years experience as an Administrator
• Microsoft Certified Professional MCP
• BS Computer Networking, 2005
• Oversaw conversion of Windows 2003 Active Directory to Windows 2008 Active Directory
• Implemented DHCP server in two offices
• Changed e - mail system from SBS server to Exchange
• Built SQL 2007 server for call recording software
• Created Virtual Desktop Environment VDI
• United States Citizen

TECHNICAL SKILLS:

Operating Systems: Servers: Windows Server 2016, Windows 2012 Server, Windows 2008R2 Server, Windows 2008 ServerDesktop: Windows 10, Windows 8, Windows 7

Applications: Servers: Microsoft exchange Cloud, Microsoft Exchange 2007, Internet Information Services (IIS) or Web Server, Help Desk Server, fax server, FTP server, databases and mailboxes

PCs: Internet Explorer, Microsoft Office and training software

Client/Server Applications: TIMSS, Vantive Help Desk and Remedy. Creating and deploying desktop images

Network Applications: Active Directory 2012, Active Directory 2008

Client Management: Creating, supporting and removing users, mailboxes and passwords

EXPERIENCE:

Senior Systems Administrator

Confidential, Alexandria, VA

Responsibilities:

• Managed approximately 100 servers
• Managed mailboxes on Microsoft Exchange Cloud platform
• Managed the Print servers and printers
• Managed the FTP server
• Managed the Symantec server and clients
• Managed other client/server applications.
• Monitored server health.
• Monitored and corrected the backup system health.
• Coordinated activities within the data center.

Systems Administrator

Confidential, Bethesda, MD

Responsibilities:

• Maintain and troubleshoot Windows on the third shift.
• Maintain Unix installations on the third shift
• Troubleshoot Web Sites
• Troubleshoot patch installation
• Create Unix usernames as needed
• Reset Unix passwords
• Use VBS to maintain PC configuration
• Follow up on trouble tickets as needed
• Reset Linux nodes in BeoWolf installation
• Minor maintenance on the mainframe

Administrator

Confidential, Alexandria, VA

Responsibilities:

• Upgrade, maintain and troubleshoot Version Manager
• Install, maintain and troubleshoot High Point Sheriff

Windows Administrator

Confidential, Reston, VA

Responsibilities:

• Added components to Windows 2008 Active Directory Architecture
• Added new site to multi-site Active Directory structure
• Oversaw conversion of Windows 2003 Active Directory to Windows 2008 Active Directory
• Created and directed the addition of a new site to the existing multisite Active Directory infrastructure
• Accountable for security and enhancement patches on Windows Servers 2003, Windows Servers 2008
• Installed and configured Windows 2003, Windows 2008
• Used powershell on Exchange Server
• Setup and maintained DHCP Server for four offices
• Followed and refined server and workstation naming convention
• Implemented file servers utilizing Distributed File System (DFS) across multiple sites
• Maintained and troubleshoot Dell Server hardware
• Configured Dell Remote Access Cards
• Participated in and implemented disaster recovery solutions
• Maintained Active Directory implementation across two offsite data centers and two user-populated facilities
• Troubleshoot LAN links locally and WAN links between two offices and offsite data centers
• Implemented solutions to increase availability and redundancy
• Implemented security solutions using group policy
• Administered highly available website located across two offsite data centers
• Maintained Exchange server
• Created new site in domain
• Created and maintain user accounts in Active Directory
• Inspected Windows logs for anomalies
• Observed least privilege
• Maintained security of Windows Servers
• Created and maintained Blackberry Enterprise Server
• Added new systems in DNS
• Maintained Barracuda Spam filter (both Barracuda 300 and 400)
• Strong knowledge of patch management and automation tools WSUS
• Created Virtual Desktop Environment, VDI
• Created Virtual server for VMWare environment
• Created guest servers in the VM environment
• Provided assistance from a diverse user base, clients and customers, assessing IT needs, providing expert technical information, resolving complex problems and satisfying expectations.
• Actively worked with diverse users to garner IT requirements
• Set up and maintained Group Policies in Active Directory

Junior Network Administrator

Confidential, Arlington, VA

Responsibilities:

• Proposed software deployments and increased security using Active Directory
• Maintained servers and network including security
• Inspected server logs for anomalies and unauthorized access
• Backed up servers onto tape and restore files from tape
• Documented standard procedures
• Assisted with planning hardware needs
• Maintained contact with hardware vendors
• Replaced and upgraded existing hardware
• Inspected Windows logs for anomalies
• Observed least privilege
• Edited corporate website
• Supported 250 internal and remote users
• Aided connectivity for external clients at the on-site meetings
• Supported internal and external clients at remote meetings
• Aided remote users, including diagnostics and VPN access
• Created and deployed desktop images
• Maintained hardware and software, including PCs, peripherals and hand held devices
• Supported Microsoft Office applications including Word, Excel and Outlook
• Established local and domain user accounts under Windows NT and Active Directory
• Constructed user mailboxes under Exchange 5.5 and Exchange 2003
• Provided assistance from a diverse user base, clients and customers, assessing IT needs, providing expert technical information, resolving complex problems and satisfying expectations.

Technical Support

Confidential, Chantilly, VA

Responsibilities:

• Maintained Active Directory
• Maintained Web Server, Help Desk Server, Ghost Server and fax server
• Supported Windows 2000 and Windows 2000 Server including Active Directory and Internet Information Services (IIS) and XP
• Supported Microsoft Outlook, Office, Internet Explorer and Exchange
• Documented standard procedures
• Installed a customized Siebel CRM database
• Administered and configured databases including Siebel CRM database
• Installed and configured training software
• Observed least privilege
• Configured classrooms for training
• Maintained PCs and notebook hardware and software
• Replaced and upgraded existing hardware
• Maintained contact with hardware vendors
• Provided assistance from a diverse user base, clients and customers, assessing IT needs, providing expert technical information, resolving complex problems and satisfying expectations.