SUMMARY:

• Overall 11+ years of experience in Windows system administration, Application development, Applications support, Technical support, Customer support.
• Actively involved in Designing, Administering, Installing, Configuring, and Troubleshooting Microsoft based Network.
• Extensive experience in Windows server administration, Active Directory, DHCP, DNS, and Exchange server, Basic Share Point, Lync, Office 365, MS office all versions, Windows OS.
• Worked and managed teams working in Datacentre’s in US.
• Expertise in building Microsoft Windows 2012,2008 R2, 2008, 2003, 2000 servers using HP Smart Start, Array configurations, diagnosing server, Updating Firmware and PSP, Application Software under multi - platform environments, deployment & monitoring physical Servers.
• Integrating and configuring products to work with Microsoft Servers.
• Experienced in managing Group policies, user accounts and configuring sites in a multi-site domain structure.
• Perform patching and upgrades using SCCM & vSphere Update Manager.
• Knowledge in configuration and administration of System Center tools like SCCM 2012
• Experience in working with project management team to define project requirements, coordinate with project team, evaluate hardware requirements and recommend computing solutions.
• Extensive knowledge in advance features like vMotion, StoragevMotion and Network/StorageIOControl
• P2V and V2V migration of Windows 2k, 2k3, & 2k8.

TECHNICAL SKILLS:

Operating Systems:

Server: Windows 2003 & R2, Windows 2000, 2008 & 2012 Windows NT

Clients: Windows 2000 Prof, Xp, 98, Me, Windows NT Workstation

Products:

Patching: SCCM and Shavlik

Messaging: Exchange 2003, 2007

Systems:

Hardware: Intel based processorsServers IBM X Series, Confidential Power Edge, HP ProLiant BL 460C G6

BL 465C G7, BL 680C G5:

Services:

Network Services: IIS, DHCP, WINS, DNS, FTP, RAS, And Active Directory.

Clustering: Windows 2003 & 2008 based NLB and MSCS

Performance Tuning: Clients, Network, File server and Web Server

Remote Tools: Symantec PC Anywhere, Tight VNC and HP (ILO-2)

Monitoring Tools: NET IQ and HP-SIM, Whatsup Gold

Security: RAIDs, Symantec NetBackup 7.6 Backup and Recovery, and Symantec Antivirus

PROFESSIONAL EXPERIENCE:

Confidential

Windows Architect

Responsibilities:

• Requirement gathering
• System and Design analysis
• Review solution design documents
• Data Center Transformation and Network Segmentation
• Validate test cases results
• I was involved in developing and implementing a technical process for migration of the applications into an appropriate isolated, separated and secured network environment.
• I was involved in developing and implementing a process to transform the current state datacenter from production/recovery model to a highly available swappable model by leveraging dynamic technologies and risk migration practices.
• Perform the discovery and technical assessment of the applications services and infrastructure components for Natwest applications.
• Managing client DHCP scopes, DNS and IPAM using Infoblox.
• Microsoft security patch management using SCCM 2007
• Migrated client AD environment from windows R2

Confidential

Senior Windows Administrator

Responsibilities:

• Windows server management
• Patch management
• F5 load balancers
• Data Center management
• Build the new Physical production and VM servers as per the company standard
• Implementing and Administration of Windows 2008 Active directory
• Managing McAfee ePolicy Orchestrator
• Managing the Commerce Corporate Datacenter
• Handing backup tape rotation in daily and weekly basis
• Patch management for Windows servers
• Alerts management for Windows servers
• Managing Store servers
• Handling the Cluster environment servers
• Involving and coordinating the offshore and onsite meeting
• Involving Exchange mailbox creation and movement and monitor the CCR and SCR replication
• Accessing remote Servers using remote handling software like HP (ILO-2) and DRAC
• Maintaining the site and service between domain controllers in different subnet and Generating the inter-site and intra-site Replication reports
• Reviewing the Security event logs for Windows & 2008 Servers.
• Involved in Updating Patches and VMware tools Using Tools like HPSA and SCCM 2012
• Involved in day-to-day call handling through a TCS master craft ticketing tool
• Monitoring Hardware Related activities in all Microsoft Servers.
• Installing and configuring Symantec Netback for the Production and DB servers
• Placing Hardware calls for failed devices with Vendors
• Fixing boot related issues on the Prod and Dev server s
• RCA preparation for incidents and meeting SLA for RCA submission.
• Performing the schedule reboot for Prod and Non Prod servers
• Installing Software and fix packs according to the recommendation of the customer
• Replacing failed devices.
• Monitoring Symantec NetBackup of the servers
• Involved in day-to-day call handling through a RDBMS package called HPSM in SLA.
• Performance Tuning of the servers
• Implementing changes based on customer requests through Change Management on the Production servers.

Confidential

Senior Windows Administrator

Responsibilities:

• Windows server management
• Administration of Windows Active Directory.
• Implementation and Administration of Symantec Antivirus Corporate Edition10 and Symantec End Point Protection 11.
• Maintaining WSUS 3.0 server to responsible for patches and service pack installations
• Implementing Corporate level Group Policy ( Confidential ) setting to all Production servers
• Patch management for Windows servers
• Alerts management for Windows servers
• Accessing remote Servers using remote handling software like HP (ILO-2) and DRAC
• Reviewing the Security event logs for Windows & 2008 Servers.
• Monitoring Hardware Related activities in all Microsoft Servers.
• Installing and configuring TDP Backups for SQL DBA servers
• Placing Hardware calls for failed devices with Vendors
• Installing Software and fix packs according to the recommendation of the customer
• Replacing failed devices.
• Monitoring TSM Backups of the servers
• Involved in day-to-day call handling through a RDBMS package called HPSM in SLA.
• Performance Tuning of the servers
• Implementing changes based on customer requests through Change Management on the Production servers.
• Supporting all scheduled activities and working with application and database teams for completion.
• Fixing boot related issues on the servers
• Scheduling reboot of all Prod / Non - Prod and store servers.
• RCA preparation for incidents and meeting SLA for RCA submission
• Troubleshooting EMC Avamar Backup in VMware Environments
• Fine-tuning the system for optimal performance.
• Handling Conference calls & crisis calls with different teams.
• Basic trouble shooting of RAID.
• Monitoring VM servers.
• RFC Scheduling, Canceling and deploying the packages through opsware OSM
• RFC Scheduling, Canceling the maestro jobs on Unix boxes
• Working on basic Citrix issues

Confidential

Systems Engineer

Responsibilities:

• Implementation as well as 24x7 Siebel application and infrastructure support in service delivery in prod and non-prod environments adhering to ITIL framework.
• Siebel 7.8 (SSOemedia, emedia, Partner Portal, eservice), Siebel 8 sales, Siebel 8 (HTIM, Partner Portal) Informatica 8, Siebel Analytics.
• Evaluate requirements from users, prepare change requests for approval from management with solution approach, with effort and cost estimates
• Managing vendor co-ordination with Oracle and 3rd party Siebel expert support (Rimini Street).

Confidential

Siebel Administrator

Responsibilities:

• Infrastructure support
• L2 support