Systems Engineer Resume
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Chicago, IllinoiS
COMPETENCIES:
- Windows 2012/2008/Windows 10/7 Networks Anti - Virus/Anti-Malware
- Active Directory Office 365 WSUS
- Level 2 End-User Support Software Installation & Administration
- Dell Rapid Recovery Backup Exec HP Robotic Libraries
- SQL 2008/2012 Administration
- Customer/Vendor Relationships Hardware Procurement
- Data Center Operations
PROFESSIONAL EXPERIENCE:
Confidential, Chicago, Illinois
Systems Engineer
Responsibilities:
- Main responsibilities include management of backup/restore duties utilizing Dell Rapid Recovery and Backup Exec, general administration of storage networks utilizing Server 2008/2012 and vSphere, technical lead of Superion Confidential administration and Cognos development, and Level 2 end-user support.
Confidential, Chicago, Illinois
Infrastructure Consultant
Responsibilities:
- Responsible for all maintenance of infrastructure spread across three domains at client site including backup/restores utilizing Backup Exec 2012 and MS Data Protection ManagerActive Directory & Exchange administration, WSUS, Anti-Virus, and Level 2 end-user support.
Confidential, Lincolnwood, Illinois
Systems Administrator
Responsibilities:
- Oversee the entire IT infrastructure comprising of 60 corporate users employees and 15 hospitality/café locations.
- Responsible for all infrastructure components as well as all client interaction with the network.
- Main technologies used: Windows Server 2003, Windows XP, Active Directory, Cisco VOIP administrationMS Exchange, BES 4.1 and Blackberry Handhelds, Backup Exec 12, and WSUS.
- Also responsible for all billing and vendor contracts related to IT, maintaining warranty and service contracts, procuring new IT hardware, and actively participating in management meetings for the future direction of IT for the firm.
Confidential, Chicago, Illinois
Systems Administrator
Responsibilities:
- Was responsible for managing internal network infrastructure supporting 70+ users. Main technologies included Windows Server 2000/2003, Windows XP, Exchange 2003, Blackberry Enterprise ServerVMware ESX server, SQL 2005 Administration.
- Provided system administration and tech support including hardware and software installationsmaintenance, upgrades, troubleshooting, and user account administration, under stringent deadlines in a growing, fast-paced environment.
- Was part of a 3 person team responsible for bridging Waterton’s 30+ properties to the corporate network.
Confidential, Chicago, Illinois
Senior Technical Analyst -
Responsibilities:
- Provided technical support to end-users involving hardware (Laptop/Desktop/PDA), software, Microsoft Office, network connectivity, support of field personnel, and OS Support.
- Assisted with coordination of application compliance testing and planning of the corporate move to Windows XP.
Technical Analyst
Confidential
Responsibilities:
- Responsible for Confidential claims processing, enrollments, and bank transactions for multiple Group and Life systems.
- Reviewed current state of government regulations (HIPAA legislation), and measured its impact on Group’s Healthcare and Benefits systems.
- Setup and administered electronic mailboxes for data delivery.
- Performed Confidential translation and built standard transaction sets using Sterling Gentran and Mercator translation software.
Technical Analyst
Confidential
Responsibilities:
- Converted Mainframe legacy data to populate a client/server data warehouse.
- Built interfaces to feed data warehouse with legacy data on a weekly basis, provided on-call support to ensure these interfaces functioned correctly, and took corrective action as necessary.
- Became proficient in Sybase Transact SQL and basic UNIX Shell scripting.
- Built an Confidential interface to the warehouse that accepted data directly from third party administrators via an Confidential mailbox connection.
- Was heavily involved in Systems Testing and User Assurance Testing.
Programmer Analyst
Confidential
Responsibilities:
- Developed requirements for an Imaging solution for a paper based claims processing center.