Systems integration Analyst Resume

Over 10 years experience in Data Entry, Customer Service and Inside Sales experience. I am familiar with a variety of software including Microsoft Office and several Dell Applications.

Demonstrated success record in:

Excellent team player
Capable of handling multiple projects
Excellent attention to detail and effective in training skills
Extremely well organized and efficient in communications skills.
Dependable to master and implement new techniques with a positive attitude

PROFESSIONAL EXPERIENCE

Confidential Present
Systems integration Analyst | Configuration Services

Support 6 Project Managers on various accounts
Manage, monitor and audit order accuracy in the FMPRO database to ensure we had the products in place to build the custom racks for deployment to the customer facilities
Track inbound shipments associated to customer orders to ensure that the customer received the server racks on the day that they wanted them installed
Provide order status via email/telephone/meetings to Project Manager and Sales Teams
Minimize and eliminate orders at risk, resolve nonconforming product issues, resolve floor issues on orders, providing alternative solutions to meet delivery dates
Assisted in Material Flow Process to ensure that customers needs and deadlines were being met on a consistent basis

Confidential 2006—2011
Data Entry/ Order Quality Assurance Team / Production Planning Team

Performed in getting orders in database
Monitoring and Auditing orders for accuracy
Manage non-customer facing accounts from set up call to delivery
Resolved non-conforming product issues
Help implement various processes such as: New Entry of Customer Catalog, Misroutes, Issues for Production Planning
Was involved with various teams such as: Gemba Safety Walks on floor, First Responder Team
Involved with multiple Kaizansto help improve the processes around the warehouse operations

Confidential 2002–2006
Inside Sales/Data Entry/Purchasing/Customer Service/Warehouse

Handled sales calls and follow up quotes
Helped walk –in customers, pulling orders, purchasing
Accounts Receivables
Clerical Duties

Confidential 2001–2002

Customer Service / Floor Supervisor / Overnight Crew

Helped assist in multiple areas of store
Cashier
Girls Department Supervisor
Worked night shift on processing trucks to organizing floor

Confidential 2000–2001

Inside Sales/Data Entry/Purchasing/Customer Service/Warehouse

Handled sales calls and follow up quotes
Helped walk –in customers, pulling orders, purchasing
Accounts Receivables
Clerical Duties

Confidential 1995–2000

Inside Sales/Data Entry/Purchasing/Customer Service/Warehouse

Worked with Machining Industry selling abrasives, fasteners, machining tools, machinery
Handled sales calls and follow up quotes and entering orders
Helped walk –in customers, pulling orders, purchasing
Trained to be internal ISO auditor
Clerical Duties

Confidential 1992–1995

Inside Sales/Data Entry/Purchasing/Customer Service/Warehouse

Worked with Machining Industry selling abrasives, fasteners, machining tools, machinery
Handled sales calls and follow up quotes and entering orders
Helped walk –in customers, pulling orders, purchasing
Clerical Duties

EDUCATION
High School Diploma,

KNOWLEDGE, SKILLS, AND ABILITIES:

Experience with FM Pro
Understanding of the manufacturing process.
Knowledge of various software and spreadsheet applications.
Strong problem solving and analytical skills.
Strong tactical execution skills.
Strong customer focus.

We provide IT Staff Augmentation Services!

We'd love your feedback!

Resume Categories

Client Services

Job Seekers

Visa Sponsorship