PROFESSIONAL SUMMARY:

• Around 8 years of professional experience on Windows and VMware Administration.
• Experience in Windows Active Directory, DNS, DHCP, Remote Desktop.
• Experience in installing and configuring the Windows server update services (WSUS).
• Active Directory Services and Windows Server 2003&2008, 2012 R2, Domains, DNS, DHCP, hands - on experience.
• Architect VMware/ visualization of Active Directory in Windows 2003/2008/2012 R2 Enterprise environment managing Active Directory issues such as Logon Failures, Account Lockouts, Network Connectivity, DNS and WINS Name Resolution, Authentication Problems, File and Printer Permissions etc.
• Windows 2008/ 2012 Active Directory Upgrade and analysis.
• Extensive knowledge and experience in VMware, Microsoft Hyper-v, Windows Azure Cloud and virtualization technologies.
• Worked with PowerShell scripts for reporting and automation addressing either a single customer's environment or multiple customer environments.
• Hands on experience in Hardware Load balancing, Datacenter Operation practices, Infrastructure build outs from scratch.
• Proven experience in implementing, deploying and managing projects related to cloud automation, CICD, application development, software tools and migration.
• Excellent team player with good communication and leadership skills.
• Experience in working as a part of a highly cross-functional and global team.
• Expert in Symantec Backup Exec System Recovery.
• Knowledge of ITIL Processes.
• Automating a complex, error-prone customer on-boarding process using Windows PowerShell.
• Strong analysis skills that include insight on successfully applying technological solutions and best practices to resolve business issues, while improving overall efficiency.
• Decommissioning Virtual Machines according to Service Request.
• Work on designed and implemented Windows Server NT 4 to Windows Server 2000 Active Directory upgrade project, Worked on Windows 2000 Server Active Directory roles such as DNS, DHCP, WINS.
• Generating Performance Reports weekly basis.
• Documentation knowledge with Microsoft Office 365.
• Extremely self-motivated, quick learner, team player.
• Strong analysis skills that include insight on successfully applying technological solutions and best practices to resolve business issues, while improving overall efficiency.
• Excellent experiences with VMware update manager to install patches and updates on ESX/ESXi hosts and virtual machines.
• Experience in managing a large Microsoft Server environment with Systems Center Configuration Management (SCCM) and System Center Operations Management (SCOM).
• Expertise in troubleshooting and resolving issues in enterprise Citrix environment, including Web Interface, application enumeration and performance issues, printing and provisioning issues, for internal and external clients.
• Performed backup and restore operations of VMware host server's configuration, Virtual Machines backup, snapshots, P2V-V2V conversion using VMware stand-alone convertor, monitoring/reporting, SSH, SNMP and alerts notification.
• Created Backup policies and scheduled backup Jobs using Veeam Backup, Symantec Net Backup and Net Backup Exec, VERITAS Backup, NT Backup.
• Configure and troubleshooting TCP/IP network settings.
• Configure VoIP phones to be provisioned through company servers.
• Provided 24/7 production support for Windows Servers.
• Updating servers with latest service packs, security patches and antivirus definitions.
• Run quarterly security vulnerability scans and resolve issues with websites.

TECHNICAL SKILLS:

Operating system: Windows 2012R2/2008R2/2003 Servers, Windows 7/Vista/XP, Ubuntu Linux, Redhat Linux

Configuration tools & technology: HP Service Manager, Tivoli Endpoint manager (Big fix), Service NowWindows Server 2003, 2008, 2012

Virtualization: ESX 3.5/4.0/4.1, ESXi 5.5/5.1/5.0, VMware vSphere, 5.5/5.1/5.0/4.0 Virtual Center Server 5.5/5.1/5.0/4.1/4.0. , VMware HA, DRS and FTvMotion, Storage vMotion, VMware Converter 5/4/3VMware Converter boot CD.

Servers: Windows 2003, 2008, 2012

Cluster: Windows High availability and load balancing

Framework: .NET Framework 4.0/3.5/3.0/2.0/1.1

Backup Software: Symantec NetBackup and Backup exec, Commvault, Veeam tools

PROFESSIONAL EXPERIENCE:

Confidential, Illinois, Chicago

Windows/ VMware Engineer

Responsibilities:

• Design and implemented NT File Systems, Distributed File Systems (DFS).
• Provide project support by configuring DNS, DHCP, GPO’s and Active Directory changes and implementations as needed.
• Administering rights for Users and Groups for Virtual Center access.
• Migration of virtual machines from ESXi 5.0 to ESX 5.5.
• Configure and troubleshoot backup jobs, perform file and full server restores using Symantec's Net back up.
• Designed and implemented multiple vCloud (private cloud) environments worldwide
• Experience in Installing and configuring the Antivirus.
• Managed organization's Active Directory domain. Created user and workstation accounts for over 500 employees and 800 networked devices.
• Perform upgrades to hardware, operating systems, and applications.
• Migrating windows server 2003 to windows server 2008.
• Automating a complex, error-prone customer on-boarding process using Windows PowerShell and python.
• Conducted in-depth onsite architecture and configuration analysis of company VMWARE VSAN clusters, delivered documented current state and future state technical designs for future state compute platforms.
• Installing and configuring new windows 2008 server.
• Administration and support of Web Servers, file servers and data base servers.
• Responsible for the migrating all the data and user accounts from windows 2003 to windows 2008.
• Troubleshooting the network issues in the servers.
• Active Directory Services -- Managing Users, GPOs & Other Resource objects.
• Implementing Group policies as per the Customer request. Creating groups, users and assigning share permissions.
• Worked with PowerShell, Perl, Python scripts for automating time consuming specialty needs for external clients
• Provided 24/7 production support for Windows/Virtual Servers.
• Patching servers via WSUS where in cluster servers need to be failed over to the passive nodes for patching servers within a time window.
• Run quarterly security vulnerability scans and resolve issues with websites.
• Managed software distribution projects including Microsoft Security upgrades and standard desktop software.
• Cloud Management Platforms: VMware vRealize Automation, VMware vCloud Director, ManageIQ & Scalr, Public Clouds: AWS.
• Create remediation tickets for concerned teams depending upon the severity of the vulnerabilities found.
• Worked with developer to troubleshoot LDAP connection to query multiple AD domains
• Troubleshoot network issues related to TCP/IP and DNS, work on Hardware and software levels to help troubleshoot network issues.
• Configure and troubleshoot backup jobs, perform file and full server restores using Symantec's Net back up.
• Perform upgrades to hardware, operating systems, and applications.
• Built servers and installed applications as per the company standards and requirement. Used windows 2003 Standard Edition. Upgraded the Firmware of the servers.

Environment: Windows Server 2008/2012, Windows 8.1, Windows 7, Windows XP, SCCM, SCOM, Microsoft Systems Center Orchestrator, Microsoft Exchange Server 2013, SQL 2008\2012, Domain Name Servers (DNS), Internet Information Services (IIS), PowerShell, Perl, Python

Confidential, Charlotte, NC

Windows/VMware Administrator

Responsibilities:

• Supporting of 5000+ servers in large environment which includes 3 Farms running 150 Citrix Servers
• Experience in Installing and configuring the Antivirus.
• Experience in monitoring/managing VMware ESX 3.5/4.0/5.0/5.1 /5.5 infrastructure.
• Expert in implementing and managing High Availability (HA) / Distributed Resource Scheduler (DRS) /clustering environments.
• Understanding the need of VXLAN and its design considerations, Importance of VTEP and its functionality as well as a case study on deployment scenario are part of the project.
• Working on Current issues of VXLAN regarding compatibility and security.
• Designing and implementing a series of PowerShell workflows and scripts.
• Installed the Windows 2000/2003 Servers in the organization with over 50 clients.
• Administered the Group Policy, a collection of permissions, security and rights which can be applied on sites domains and OU's. Also used group policy to automatically upgrade, repair software installation online.
• Delivered an upgrade plan to bring mission critical vSphere VSAN clusters to 6.6, to meet demanding I/O requirements and deliver 24x7 reliable platforms.
• Provide Remote support and administration on network for internal and external clients using tools like Microsoft remote desktop connection.
• Managed the member server, a server which hosts services like IIS, DNS, and DHCP.
• Protected the organization's network from unwanted traffic coming from the internet using ISA Server which is a proxy server and a web caching server.
• Provided the backup and recovery of the files and data, worked on Windows Firewall, Terminal server, troubleshooting the computer related problems.
• Managing the Domain and the Domain Controller, ISA, Terminal Services, Disk Management, File Sharing.
• Designed and implemented Microsoft PowerShell, Python, Perl cmdlets, and scripts.
• Configure printers and install drivers, install approved software, configure virtual machines, and configure DHCP and static IP addresses on workstations.
• Designed and Implemented virtualization solutions based on VMware ESX 3, 3.5, VCP6-DCV and vCenter
• Server components and managed virtual center permissions.
• Deploying and configuring virtual machines with windows 2003 server operating system.
• Enabling Web Interface Customization section (Timeout, Logo and Security banner).
• Install hotfixes on XenApp 6.5 Citrix Servers.
• Configuring the Citrix Farm for session to set Disconnect, Idle and active session limits.
• Creating and Working with RFC for the Client Request.
• Participated in patch Management and upgrades of the infrastructure.
• Migrated the VM’s using the SAN to SAN replication using Recovery point.
• Configuring the Windows clustering and SQL clustering in the VMware environment.
• Building the virtual machines in the DMZ zone with the Load Balancers that are required depending on the applications that are accessed by the outside world from different places by different users.

Environment: Windows 2003/2000/NT Servers, Active Directory, Powershell, Python, vCloud director environment, DNS/DHCP/IIS Server, Windows XP/Vista, VMware ESX, Terminal Services, Printer Server.

Confidential, Wayne, PA

Windows/ VMware Engineer

Responsibilities:

• Installed, Maintained windows server 2003/2008 on HP and IBM servers
• Worked on providing 3rd Level support for 2500+ Windows 2003/2008 Servers.
• Build servers with Raid Configuration RAID 5 and Raid 1+0on HP ProLiant DL380, 360, 580, ML370 servers.
• Worked on Change Management, Request Management and Incident Tickets in Service Center.
• Configuring windows firewall settings using group policy.
• Experience in installing and configuring Microsoft Windows 2008 Servers from ILO management tool on Rack servers and blades.
• Resolved Problems related to Disk Space Usage.
• Resolved problems related to performance metrics such as Processor Usage, Memory etc.
• Perform day-to-day operation and troubleshooting of VM’s.
• Keep Virtual hardware and vmware tools updated to keep a healthy environment
• Maintaining Print servers, Application servers and File Servers.
• Maintaining servers with latest security updates, critical patches, anti-virus, and backup
• Patching the Production Servers during the green zone window with security patches.
• Maintain the Software deployment and management solution and ensure proper patching on client systems. Maintain the Domain environment, including setting policies as per the security settings.
• Defining group permissions and creating local and global groups with account policies using Enterprise Administrator. Creating user rights and defining local and roaming profiles.
• Responsible to maintain the server inventory and document the server build/decommission, application installation/configuration, backup verifications, Operating System user accounts auditing, etc.
• Running patches and updates through update manager for the ESXi hosts.
• Create various types of desktop pools like manual pools, automated pools, linked clones pools, full clone pools and RDP pools in as per users requirements.
• Administering Windows 2008 Active Directory, DNS, DHCP and building new windows physical/virtual servers as per the requirement of the project.
• Responsible for OS upgrade, patching and migrations.
• Working on Change Management and Request Management Tickets in Remedy Tool
• Used Remedy Tool for ticketing (Change Management, Incident Management, and Request Management).
• Updating and upgrading ESXi servers using vCenter update manager.
• Remote Access using Terminal services. VPN access to enterprise resources. Set up connectivity between head office and remote location for users.
• Setting up connectivity between head office and remote location for users.
• Responsible for Citrix Server infrastructure software support, XenApp server for application virtualization.
• Provided On Call support 24x7 during Critical Issues for Production Environment.

Environment: Windows 2003/2008/2008 R2 Servers, Windows XP, MS SQL Server 2005/2000, Exchange Server 2003, Active Directory services, WSUS, DHCP, DNS, RDP, IIS, FTP, Terminal Services, HPSM, Remedy Tool, ILO, Remotely Anywhere

Confidential

Windows/VMware Engineer

Responsibilities:

• Configuration and Troubleshooting Microsoft Windows 2008 Clusters.
• Installing and Maintaining Windows 2008 and Windows 2012 Servers using Microsoft Deployment Tool Kit.
• Installation and Configuration of Windows Server 2008 R2 Enterprise Edition.
• Managing Incident Tickets and Change Request (CR) SLA via SNOW (ticketing tool)
• Acknowledging and working vCenter Server High Severity alerts, providing RCA for the issues and reducing down time.
• Working with Network Team for Vlan Port group creation and Firewall related issues. vCenter server upgrade from Version 4.1 to 5.0 and from Version 4.1 to 5.1
• ESX hosts upgrade from version 4.1 to 5.0 and from Version 4.1 to 5.1.
• Resolved various hardware issues and server down issues in both physical and virtual environment.
• Remotely monitoring and managing servers using utilities like Terminal Services, RDP, and Dame ware NT Utility.
• Proceeding backups with different servers/systems remotely.
• Installation and configuration of Windows server 2012 and 2008.
• Installing and configuring Windows 2012 Active Directory Service and 2008.
• Troubleshooting Active Directory& Related Problems.
• Software Deployment in Windows using group policies.
• Remote Administration of all windows servers using terminal services.
• Managing Backups and Restoration of data Using NTBACKUP.
• Setting up application in Citrix to open in Remote Desktop
• Troubleshooting Network issues in FTP and Web Servers
• Worked with ILO for remote hardware management.
• Configuration and troubleshooting Multipath in Windows.
• Building new machines and configuring them using customized tools.
• Installing and configuring Windows 2003/2008 servers.
• User administration and management of more than 250 users, their profiles, home folders and security on Windows 2000 servers.
• Monitoring server's performance using Performance Monitor (perfuming).
• Installation and maintenance of computer software & devices.
• Managing File and Folder permissions according to the business requirement.
• Configuring RAID using Array Configuration Utility (ACU) in HP servers.
• Creating Organization Units (OU) and working on new Group Policy (GPO) creation and implementation as per process.
• Used HPSM tool for incident reports/tickets, Change Management, and Request Management in HPSM by meeting the SLA requirements.
• Supporting the organization in deploying the identified solution and established service level agreements, capacity and availability plans.

Environment: Windows 2008 R2/2008/2003 Servers, Windows 7/XP, VMware ESX/ESXi, vSphere 5, Hyper-V, vCenter, MS Exchange Server 2010/2003, MS SQL Server 2008, Active Directory services, IIS, FTP, WSUS, DHCP, DNS.

Confidential

Windows Systems Engineer

Responsibilities:

• Involved in the initiative to transition plant environments to VMware Horizon View 6 for VDI deployments rather than physical desktops.
• Configured the Windows Clustering and SQL Clustering in the VMware environment.
• Involved in planning and implementation of VMware data protection advanced to backup and replicate SQL/MS Exchange databases running inside virtual machines.
• Providing technical support and troubleshooting for ESXi servers, VCP6-DCV and Windows File Server.
• Maintain, troubleshoot and administer networks, computer workstations and peripheral equipment’s.
• Experienced with a variety of HP desktops, laptops, printers and scanners.
• Diagnose hardware and related software problems and replace defective components.
• Implement data, software and hardware security procedures (e.g. ensure secure connections and Virus attacks) Oversee the installation of network media.
• Perform data backups and disaster recovery operations.
• Configured Windows Server 2008, 2012R2.
• Accessing the servers to the domain users.
• Created User Accounts and Groups in Active Directory (AD).
• Using VBscript Performed Database Validation Testing using complex SQL queries.
• Configured Microsoft Cluster Services (MSCS) on windows servers 2008, 2012 for SQL server 2008/2005.
• Installed the daily updates in windows server 2000, 2008 & windows 2012R2.
• Configured virus protection to the windows server.
• McAfee antivirus console management, updating antivirus definitions through centralize antivirus server.
• Created new documentation process to generate new IP address.
• Involved in Installation and Configuration and Maintenance of Windows 2008/2003on HP Proliant Servers for Dev, Test and Production Instances.
• Interacts directly with executive level management for internal tasks and projects.
• Coordinated with external vendors to provide timely service and issue remediation.
• Closely worked with VMware team to support Production, Development and Test Environments and also make sure uptime above 99.99%.

Environment: Windows 2008 R2/2008/2003 Servers, Windows 7/XP, VMware ESX/ESXi, vSphere 5, Hyper-V, vCenter, Active Directory services, IIS, FTP, WSUS, DHCP, DNS.