SUMMARY:

Pursuing a responsible and challenging career within Network Security, Network Management, Wireless Network, which would effectively utilize my skills in computers, communication and leadership with an opportunity for advancement while contributing to an organization.

TECHNICAL SKILLS:

Network: IBM AIX Operating System, Citrix Server, Exchange 2003 Server, Banyan 5.54, ZENworks 6.5, Novell NetWare 6.0 & 6.5, DHCP, DNS, Meta IP, Infoblox, SAN Technology, Windows Platforms, Mainframes IBM, VAX, IIS Server, Cisco Routers, Cisco Switches, Cisco ASA, Cisco Firewalls, TCP/IP, SMTP, 2000/2002/2003 /2008 MS Server, Cisco VLAN 802.11/802.3 Networks, Cisco VPN Server, Blackberry Server, Big IP, F5, IDS Intrusion, SQL Server, Active Directory, Linux Server

Hardware: HP Rack Servers, HP Laser Jet Printers, IBM PC’s and compatibles, Hayes Modems and compatibles, Dell PC’s and compatibles, Routers, Hubs, Switches

Software: MS Operation Manager, SCCM, Novell Desktop Manager, SMS, RSA, Wise Studio 7, 2003 XP, MS Terminal Server, SQL 2005, Lotus Notes 6.5, Apache, WEB IIS, Netscape 5.0, Spectrum, Linux v.3/4; Firefox, Mozilla, Checkpoint, HP OpenView, OpManager, Solar Winds, Blue Coat, Nessus, Frame Relay, Heat 6.4, Visual Basic 4.0, MS Explorer, MS Outlook, OWA, MS Exchange 5.5/2003/2007/2010 , Remedy, Cisco Pix, IPSec, SSL VPN, Net IQ, UNIX, RedHat 8/9/10, Citrix 6.0, Database Development, Symantec Ghosting Software, Symantec Backup Exec, Symantec NetBackup, Corel 9.0+10 Office Suite, Procomm Plus, WinZip 4.0, Dial Out/IP 1.2.3, Inoculate It for Win NT, Informs 4.2, LexisNexis Office 97, Quick View Plus 5.1.1 Enterprise Administrator, VMware ESXi, vSphere

PROFESSIONAL EXPERIENCE:

System Engineer/Configuration Control Manager

Confidential, Bethesda, MD

Responsibilities:

• Managing VMware Confidential servers and cloning Projects included the installation and migrations of the IP management system ( MetaIP ) to Infoblox
• Cloning of all the Dell utility servers and Dell application servers and workstations using V - Mware Confidential -I with V-motion
• Monitoring all Luns using vShere
• One of five systems engineers responsible for Confidential data center Dell servers (300+), including but not limited to: daily server administration, applying security updates, troubleshooting software/hardware issues, implementing new technologies, monitoring systems, and ensuring data availability and performance is maximized.
• Responsible for migrating all Confidential data center Dell servers to HP servers
• Lead Engineer for management of Confidential network shares and print servers.
• Microsoft Active Directory system design and management experience containing over 5,500 workstations and 5,500 user accounts.
• Essential team member on various enterprise-wide projects such as, domain migration, cryptographic logon implementation, and 5,000+ workstation re-IP efforts.
• Expertise with various Windows operating systems, such as Server 2003 Standard and Enterprise, Server 2003 R2, Server 2000/NT, XP Professional, 2000 Professional, and NT.
• TCP/IP networking experience, as well as management of DHCP servers.
• Primary point of contact to distribute information on behalf of leadership, by sending command-wide e-mail messages to over 5,500 users.
• Daily support for Tier 1 and Tier 2 with high level issues.
• Diagnosing and Resolving issues in response to customer incidents.
• Researching and evaluating trends and patterns in customer support requirements
• Installation, configuration, troubleshooting, and maintenance of customer hardware and software.
• Develop and manage customer service performance requirements.
• Create Standard Operating Procedures
• Train and ensure assurance policies, principles, and practices in the delivery of customer support services meet quality control inside and outside IT Dept.
• Data Recovery / Hardware and Software side
• NNMC Command Image Construction, maintenance, and lifecycle management. (2500+ pc’s) (10+ Images)
• E-copy Image configuration, management, and deployment.
• New Domain Image modifications including scripting construction and push consultation.
• Command IT Liaison, Technician, and POC for the executive portion of the base. CO/XO/Admiral on down.

NETWORK ENGINEER

Confidential, Washington, DC

Responsibilities:

• Created, managed, and monitored the DLI-W OU users and groups in Active Directory Services while implementing and monitoring group policies within DHCP, DNS, WINS, Windows 2003/2007 Servers, Exchange 2003, SQL 2005 Servers, and IIS Web Server.
• Instructed and setup DLI-W user on how to use OWA inside and outside of DLI-W Network.
• Installed, configured and managed Citrix Presentation Server 4.5 and VMware Confidential Servers within the DLI-W Cisco VLAN and VPN Network.
• Trouble shoot all issues that was related Citrix Remote Access, Cisco ASA and Blackberry Server and Devices
• Migrated users from using NT keyboard login to CAC Card and RSA PKI authentication and provisioning the secure ID in active directory.
• Responsible for the installation, configuration and implementation of the DLI-W Network infrastructure and Network connectivity to and from the Fort Belvoir NSG DOIM, this included the use of network appliance such as Cisco 3550 series Routers, Cisco 4506 series Switches, Cisco VLAN, Cisco Pix firewall, LAN, file and print servers, and workstations.
• Maintained and configured the Cisco ASA remote access devices which included IPSec and SSL VPN solution.
• Used Wise Studio Packaging while installing virtual application on the Virtual Servers.
• Performed Network monitoring and hardware, software, and platform installation and maintenance.
• Investigate and resolve suspicious activity noted in the audit trails and logs.
• Provided Network and Software updates, NETCOM patches, and upgrades as required, and conducted routine Vulnerability assessments to the entire DLI-W Network infrastructure.
• Perform the technical aspects of the ST&E (security test and evaluation) aspect of the certification and accreditation (C&A) part of FISMA

NETWORK ADMINISTRATOR

Confidential, Washington, DC

Responsibilities:

• Installed, maintained and configured WiVID wireless Pocket PC’s and Access Points on a Windows 2003 Enterprise Network at various venues of the Smithsonian Museums.
• Maintained kiosk wireless operability by performing scheduled routine wireless survey.
• Installed and maintained various models of Dell PowerEdge and HP ProLiant Blade Enterprise servers.
• Installed, configured and managed a secure 802.11b/g and 802.3b/g Enterprise wireless network using WPA Radius authentication and VLAN port access.
• Installed, configured and managed Windows NT/2000/2003 Enterprise Servers, Exchange 2000/2003 Enterprise Servers, Blackberry Enterprise Severs and IIS WebServer while using Apache.
• Installed, configured, and managed DNS, WINS, and DHCP services within an Active Directory environment.
• Regularly audited entire security and network architecture.
• Hands on experience with Cisco wireless equipment including numerous 2900 Series Catalyst switches, wireless Access Points, 500 Series PIX Firewalls, 3600 and 7200 Series routers also utilizing TCP/IP, HTTP, POP3, SMTP, IMAP and LDAP protocols within an Exchange environment.
• Assisted in the installing, configuring and managing of an Exchange 2003 Enterprise Cluster.
• Assisted in regular backups of data involving Veritas Backup Exec 9 and 10, including disaster recovery preparation.

SYSTEMS ADMINISTRATOR

Confidential, Virginia Beach, VA

Responsibilities:

• Performed maintenance and configuration of SQL Servers, Windows Servers and the Citrix Presentation Servers that makes up the modernized Army Criminal Investigation Division (CID) system and provided the System Administration support needed to permit its continued operation.
• Provided technical support to users as well as administration, maintenance and modification of the Cisco VLAN and servers including the Citrix server based applications and Blackberry server and clients.
• Performed System Administration of the servers, server logs and storage configurations.
• Provided Database Administration of the production and test SQL Server Databases.
• In addition, these responsibilities included support of Confidential for the development and maintenance of software system developed for the Regional Business Office.

NETWORK ADMINISTRATOR

Confidential, Herndon, VA

Responsibilities:

• Responsible for resolving Level 2 and Level 3 support calls logged into Remedy.
• Monitored WAN connectivity for our remote offices by accessing our local and remote Cisco routers and performing trace routes and extended pings while using HP OpenView and ZEN.
• Work with system administrators to test and implement solutions to security issues/problems and restoration of compromised systems.
• Assisted in Confidential conversion from Frame Relay to ATM by verifying new routes within Cisco routers.
• Traveled to remote sites offices and set up LAN for connectivity to Confidential WAN.
• Responsible for setting up Linux Print servers and Windows network printers and also adding printers to NT Linux Print Servers.
• Configured Dial-Up networking sessions on laptops to allow remote access to our network.
• Admin duties included adding user accounts to both Windows and Linux Servers, adding/modifying email properties within Exchange 5.5 after migrating from Lotus Notes 6.5, updating of AntiVirus definition files on all networked PC's through our FTP Server, and installing and configuring the Cisco VLAN, Citrix Remote Server Base Application, Citrix Presentation 4.5 and Blackberry Server and users.
• Trained new staff members within our Help Desk to understand network scheme along with software environment.
• Experienced with writing login scripts and shell scripts for both Windows and Linux Domains.
• Migrated the network from a Windows NT 4.0 platform to Windows 2000/2002/2003 , Exchange 5.5 to Exchange 2003, Metaframe XP to Citrix Presentation Server 4.5, Novell Netware 6.5 platform to Linux v.3 platform and used Firefox Mozilla and Xen Desktop application to load and update files on a Federal Desktop Core Configuration.

NETWORK ANALYST

Confidential, Rockville, MD

Responsibilities:

• Oversaw and supported 450 Nodes of the Office of the Assistant Secretary of Defense ( Confidential ) at the Pentagon.
• Administered server and network maintenance to the 20 Servers on the ( Confidential ) Network.
• Administered sound and secure policies and procedures for the Network Server and Exchange Server maintenance while providing Performance and Security Management throughout the network.
• Performed Server upgrades, configuration and installed various applications to the network as needed for better performance.
• Performed NT to Windows 2000 Migration on over 100 nodes.
• Performed routine maintenance checks of the Hubs and the Switches throughout the ( Confidential ) Network.
• Assisted Technical Support team, as needed, on hardware and software issues.
• Prepared status and project reports for Management.

NETWORK ENGINEER

Confidential, Ashburn, VA

Responsibilities:

• Responsible for the UNIX, Linux and Citrix Network Servers and the Exchange Server performance, maintenance and configuration of components and associated services for Confidential ’s entire Network Operating Center (NOC).
• Designed and administered sound and secure policies and procedures for the NOC’s UNIX, Linux Network Server, Citrix Presentation 3.0/4.0 and Application Servers and Exchange Server maintenance.
• Setup and maintained the NOC basic network operation, including assembly of network hardware and configuration of network software.
• Performed Network Management, Fault Management and Configuration Management for Confidential ’s entire NOC and TechOPs Network.
• Monitored the revisions and releases of network hardware and software components.
• Performed upgrades as required.
• Installed, upgraded, and configured Linux operating System, workstation and Linux CUPS Print Server, directory structures, user rights and privileges, security, and file services using Tivoli and NetIQ AppManager.
• Responded to the needs and questions of users concerning their access of network resources.
• Installed and tested Linux operating on various networks.
• Assisted Tech Support team as needed on hardware and software issues.
• Prepared regular status reports and project reports for Management.

SR. DATABASE ANALYST

Confidential, Reston, VA

Responsibilities:

• Responsible for all Windows GUI based software application, which was used throughout the State Department.
• Analyzed and reconstructed the client’s database files and developed Database applications upon the client’s request.
• Conducted Software Testing, Desktop and Network installations, configurations and implementations which included clients using an IBM AIX Operating Systems, Windows NT 4.0 and Novell 4.1 Network Platforms.
• Conducted Software Training classes with 12 students per class.
• Performed phone troubleshooting support on and off site for the Time and Attendance application ( Confidential ) as well as another GUI based Budget reporting software application (ICASS).
• Both applications were written in Visual Basic 4.0 which uses a relational database MS Access 2.0 to store and retrieve data. Applications were designed to run on Windows for Workgroups 3.11, Windows 95, Windows 98, Windows NT and Novell NetWare 6.0.