SUMMARY:

• Seeking assignments in Server Administration / Technical Support / Installation & Troubleshooting with an organization that gives me scope to update knowledge and skills in accordance with the latest technologies and a part of team that dynamically works towards growth of organization and gain satisfaction there off.
• A result oriented professional with 13+ years of experience in IT industry and 9+ years of experience in Windows & VMware Server Administration, Remote Server Management/ Installation & Troubleshooting.
• Demonstrated success & experience in Windows 2000, 2003, 2008, 2012 & VMware ESXi 4.x/5.x /6.x server and vSphere systems administration of more than 4000 servers and support including VMotion, HA, DRS, VDS, Affinity rules, VCenter, storage migrations, POA’s creation and P2V migrations and VMware Site Recovery Manager
• In - depth knowledge and hand-on expertise in platform migration in a virtual environment ideally with physical to virtual and virtual to virtual migrations, Managed windows physical and Virtual servers
• Accompanied with expertise in designing strategic Physical & virtualized network solutions in minimal time and managing the teams to ensure that implementation is in line with the requirement and specifications
• Excellent relationship builder with success in forming healthy professional relationship with clients, peers, superiors and sub - ordinates through effective communication and interpersonal skills
• Excellent knowledge in ITIL framework and have demonstrated capabilities in managing project verticals with strong skills in handling change management, problem management and incident management for desired performance levels
• Recognized for implementing new initiatives Through consensus among cross-functional team members, eventually improving processes, systems and training environment

TECHNICAL SKILLS:

VMware VSphere: Upgrading ESXi and vCenter servers, PowerShell & VCLI, VCenter & ESXi reports, Administering VMware, Storage and Database servers

Operating Systems: Windows XP, Vista, 2000, 2003, 2008 & 2012, ESX, Unix & Linux

Wintel Technologies: VMware VSphere, ESX, Windows 2000, 2003, 2008 & 2012 servers, Active Directory, DNS, DHCP, Print, IIS, Terminal Services, Clustering, CISCO UCS, Citrix & Unix

Storage: IBM Storage XIV, DS8, V7000, EMC Storage VMAX, data domain, Net Backup

Tools: VMware 4.x, 5.x & 6.x Suite, VCLI, HP Print Servers, HP SIM, CISCO UCS, Compaq, IBM, HP, and Dell server and desktop Intel hardware, Symantec Endpoint Protection, RAID solutions, SRM, VCOPS, VMTurbo, HP Insight Manager, UCS VBlock, VM Orchestrator, AppDynamic, PowerShell, Service Now, SCCM, WSUS, DVMT, Solar winds, ESM, VCloud, Netcool

PROFESSIONAL EXPERIENCE:

Confidential

System Engineer

• Windows 2008\2012 servers
• VMware Infrastructure
• Cisco UCS
• VMware VSphere 4.x, 5.x and 6.x ESXi Server
• VMware vSphere client
• Virtual vCenter Server
• Virtual Machines, Clone and Template
• Storage and Backup
• Data Center Operations
• Proactively involved in virtualization of many data centers and extended technical support for day to day activities w.r.t VMware & Windows infrastructure
• Fully accountable for handling user management by creating DRS and custom roles for users and administrators
• Efficiently manage project related activities including scheduling, estimation, metrics, quality, reviews and resource allocation
• Deliver ongoing support for VMware products in production environment ensuring high availability while managing clustering, VMotion and Storage VMotion
• Key player in defining VMware standards, deployment methods and use of supporting tools and technologies including vCAC and vCOPS
• Provide leadership for monitoring key performance indicators for infrastructure, user experience, servers, applications, storage, and network components related to Physical & VMware infrastructure, escalating outcomes appropriately
• Estimate time frames, quality and quantity of resources required for successful project implementation, develop project plan incorporating all project variables
• Conduct regular assessments and audits of ITIL process implementations to ensure compliance with SLA
• Handle end-to-end project management activities including project scoping, cost estimation, scheduling, quality, resource management, communication management, risk management and effort estimation.
• Planning and designing of Windows 2008, 2012 and VMware Vsphere4.x\5.x (ESXi 4.x/ESXi 5.x and VMware Virtual Center)
• VMware vSphere platform based hosting of a large-scale enterprise server estate
• Windows and VMware vSphere infrastructure installation, integration, and ongoing operational support
• Configuration and deployment of Windows and ESX/ESXi servers in virtual infrastructure environment
• Configuring hosts and physical adapters on Standard and Distributed Switches, Ports, Port Groups
• Setting up layer 2 security policies for virtual networks
• Enabling VMware HA, VMware DRS for higher efficiency for the Infrastructure
• Installing Management Server (VMware VCenter Server) instance for centralized management of multiple hosts and VM’s
• Designing, installation and configuration of VMware site recovery manager for disaster recovery
• Creating templates from VM’s deploy VM's from templates and allocate resources
• Developing automation scripts to perform day to day VMware operations
• User Powercli to pull ESXi Heath Check & Virtual Machine Performance Statistics & Data store Utilization reports
• Performing Security Health Check, Server hardening of Esxi servers and other compliance
• Monitoring infrastructure, using tools including vCenter Server, vCenter Operations Manager
• Diagnosing and troubleshooting Windows, VMware ESX and Virtual Center Environments
• Analyzing VM-support logs for ESX servers and Virtual Center logs for diagnosing the root cause of problem
• RAID Configurations and Disk management utilities tools for Windows & ESXi Server Deployments
• Keeping all system up to date with patching and updating hardware
• UCS servers managed using UCS manager and KVM Console
• Work in close coordination with team members during change control activities to ensure smooth migrations and implementations, including performing change activities
• Involved in architecting unique virtual network solutions for Ingram Micro and produced deliverables like system specifications, design documents and progress reports in coordination with clients
• Formulated plans to gather and define requirements while managing risks to improve processes and translating the requirements into systems solution by preparing functional specifications
• Actively involved in analyzing the requirements gathered from the clients, preparing the project plans, architecture/ solution designs, testing, and deployment/implementation virtual networks using VMware infrastructure

Environment: Window 20003, 2008, 2012 Servers, VMware vSphere, Active Directory, DHCP, DNS, IIS, FTP, Power Shell.

Confidential

Technical Support Engineer

• Extended necessary technical support for installation and configuration of Windows and VMware servers
• Gained valuable experience in creating and managing test labs while testing the changes before applying them in real scenarios
• Configuring and Managing Windows, VMware servers
• Creating Virtual Machine and installing Guest OS like Win2k3, UNIX, and Solaris
• Firmware and Service Pack Upgradations for windows and VMware servers
• Migration of the Physical Server to Virtual Server using VMware Convertor (P2V Convention).
• Patch Management in ESX Server through Update Manager
• Patch Management in Windows Server through Automation and Manual
• Build and Decommission of Windows and Virtual Servers
• Configuring Virtual Switches and Port Groups, Editing Security Policy and Traffic Shaping Policy for a Virtual Switch
• Configure and manage Active Directory
• Monitoring Server Health Status of the CPU processors, Memory, Fans, Temperature and Voltage
• Importing and Exporting VMWARE Appliance software including Thin stall, VDM and VMware Converter
• Built and strengthened relationships with key clients thereby ensuring high satisfaction by providing them with complete support regarding virtual environment

Environment: Active Directory, DNS, DHCP, VMware ESX/ESXi Server, Windows … Server, FTP

Confidential

Technical Support Engineer

• Accountable for providing technical support in high-volume, 24x7 environment and coordinating technical issues involving designing and capacity planning of Windows & Virtualization infrastructure, analyzing and troubleshooting Windows servers & virtual machines performance
• Recognized for handling virtualization infrastructure of more than 250 ESX hosts managed through 2 VC and more than 4000 virtual machines having windows 2000, 2003, 2008 & Linux OS
• Contributed significantly in implementing complete thin provisioning for all the VM's (which includes disk re-alignment and Delete) and handling P2V migrations using VMware Converter (Hands on experience on COLD and Hot Migrations)
• Played a lead role in capacity planning, resource management and rebalancing of existing clusters with migration
• Proficiently oversaw troubleshooting of VC, HA, DRS, Vmotion, FT and VM issues like orphaned, disconnected and power on problems with VM
• Ensured technical solutions are designed for performance, reliability, scalability, maintainability, supportability, business continuity and business agility while leveraging industry’s best practices

Environment: Active Directory, DNS, DHCP, VMware ESX, Windows … Server

Confidential

System Administrator

• Managing serves, desktops, network and printers.
• Sending performance and quality report to the respective teams.
• Experience in handling infrastructure requirements.
• Analyze financial performance of private equity fund holdings.
• Mapping team’s requirements in line with guidelines specified by the leads.
• Experience in handling windows server’s management and troubleshooting issues.
• Split up the requirement into task, assign it to the team members & consultants and managing.
• Managed complete office environment.
• Experience in people management.