OBJECTIVE:

• To use my knowledge, expertise and strong work ethic to build and support the company and team I represent while remaining on the cutting edge of technology at the enterprise level.
• To exceed new and existing customer’s needs and expectations by architecting infrastructures which provide the latest and best in Technology solutions.

PROFESSIONAL SUMMARY:

• Enjoys tackling tough problems and coming up with new and innovative ideas on how to design and Architect NetApp, Confidential Storage and Network products into any environment.
• Desire to help customers maximize the amount of usable storage for the use of NetApp & Confidential products
• Presented formal and non - formal NetApp training to customers.
• Installed, configured, implemented, and designed numerous NetApp 7-mode and Cluster ONTAP solutions.
• Worked 17 years as a technical specialist ranging from consulting, training, implementing, and designing infrastructures.
• Done several 7-mode to Cluster mode transitions with the 7MTT 2.0
• Hard working, intuitive, resourceful, and the ability to take initiative.
• Works well with others and thrives in a team environment.
• Demonstrate leadership in technical aspects of a variety of operating systems and applications.
• Submitted step by step documentation for various engineered solutions.
• Supported, monitored, and provided enterprise solutions for an infrastructure of 500,000+seats.
• Presented new technologies that will increase efficiency and productivity in any customer environment.
• Help install and maintain Shore Tel Systems and with Shore Tel Director (VoIP, SIP)
• Desires to assist Sales Reps with presentations on presenting products to various customers
• Conducted proof of concepts that led to purchase of NetApp and Confidential equipment.
• Installed and help set up Nexus 5xxx Switches in serval customer sites.
• Enjoys explaining to potential customers the advantages of NetApp and Confidential products
• IT Manager for Denso Labs, Migrated all of their physical servers to Hyper V, Migrated all of their HP Storage to NetApp Storage severs. Installed and configured Wireless network. Migrated SQL 2005 Data bases to 2012 SQL. Manages a couple of the engineers on day to day operations. Maintains ADFS, Proxies, DNS, DHCP, and SSL for the entire Denso Navlab.
• Maintained a Top Secret Security Clearance (SSBI) since 1993.
• NetApp Certified Data Administrator (NCDA) Cluster ONTAP
• Been involved with several VMware/netapp migrations

TECHNICAL SKILLS:

Software Applications: Adobe Creative Suite Family, Photoshop Family, Premiere, Dreamweaver, Illustrator, Acrobat Family. Microsoft SMS 2.0, MOM, SQL, Office (98, 2000, 2003, XP, 2007, 2010), Visio Enterprise Edition, ADFS, Proxies, DNS, DHCP, and SSL. Tivoli Frameworks 3.7-4.1, Inventory 4.0, Software Distribution 4.1, Remote Control 3.8, T/EC 3.8, ITM 5.1.1, Distributed Monitoring 3.7 - 5.1.1, Tivoli Application Performance Measurement (TAPM) 2.1, Symantec Norton System works 2008, 360, Antivirus, Partition Magic 8.0, Ghost, Veritas NetBackup (3.4, 4.5, 5.1, 6.0), Veritas Volume Manager, PowerQuest, VMware, vSphere client, ISCSI Host Attach Kit, VFM, San Host Attach kit, Tivoli Storage Productivity Center Suite, Tivoli Storage Manager, System Center 2012 suite, Shore Tel Director

Operating Systems: Microsoft Workstation 95/98/ME/NT/2000/XP/Vista/win7/win8 Microsoft Server NT/ 2000/2003/2008/2012, UNIX Solaris, AIX, BSD, Linux (SuSE, Red Hat, LindowsOS, Mandriva, Ubuntu ), Mac OS X, Novell, Network Appliance (NetApp) Data ONTAP. 7.1.x, 7.2.x, 7.3.x, 8.0.x, 8.1.x, 8.2.x & (GX) Cluster mode certified. Confidential Storewize Code (6.0-7.3)

Platforms: Servers Confidential, HP, NEC, Compact, Macintosh, Sun, Tera, Cray, Confidential main frames, Confidential DSSGI, Cisco Nexus 5xxx, Cisco MDS, Routers/Hubs/Switches/SAN Switches (Cisco Brocade), Brocade Silkworm, Emulex, QLogic, PowerVault 650/630/56F, NetApp FAS, V-series, Nearstore (R-series), E-Series, Confidential N-series, Storwize V7000, DS5xxx, DS39xx, XIV, XIV Gen3. Cisco Firewalls, PaloAlto Firewalls, Riverbed SteelFusion, SteelHead, HP Blades, Ubiquiti Networks.

NetApp: 7-mode and Cluster ONTAP certified, CIFS, DNS, Deduplication, FC SAN, Multipathing, FlexCache, FlexClone, FlexShare, FlexVol, FTP, HTTP, ISCSI, FC, FCoE, LDAP, MetroCluster, Multiprotocol, Muiltistore, NDMP, NFS, NIS, qtrees, quotas, SecureAdmin, Single Mailbox Restore, Snapdrive, SnapLock, SnapMirror, SnapRestore, snapshot, SNMP, Operations Manager, Provisioning Manager, Protection Manager, OnCommand System Manger, 7MTT 2.0, OnCommand Insight.

PROFESSIONAL EXPERIENCE:

Confidential - CA

IT Architect IV

• Maintained and managed several NetApp Clusters
• Cleaned up over 60+ errors and 40+ best practices for NetApp configurations
• Upgrade the OnCommand Unified Manager several times
• Implemented detailed monitoring for all the Clusters, Nodes, Volumes and LIF’s
• Several NetApp Data Ontap Clusters Upgrades
• Migrated 140+ volumes to 12 volumes & 120+ LIFS to 12 LIF’s
• Designed, Installed, and configured new Brocade SAN environment.
• Installed a Petabyte of storage for the disaster recovery sites.
• Transitioned from a fanout snapvault environment to a cascade snapvault environment.

Confidential - CA

Storage Management Consultant

• Pre-sales for new Cluster DOT solutions and new SAN environments for various projects.
• Managed several projects to completion.
• Architect and recommend solutions for a variety of internal Intel departments.
• Weekly Maintenance Review boards for Storage related projects
• Health assessment for 140 NetApp controllers
• Managed day to day operations and make recommendations for Best Practices.
• Successfully did several migrations with time sensitive material.
• Worked and solved Remedy request for storage issues
• Performed routine maintenance on NetApp (DOT upgrades\Head-swaps)
• Performed Performance analyses for multiple NetApp controllers.
• On call storage expert for weekly shifts.
• Installed and Configured OnCommand Insight.
• Configured OnCommand Balance Server
• Deployed OnCommand Operations Manager for 7-mode & Cluster

Confidential - CA

Solutions Architect / System Engineer

• Pre-Sales - Scoping for capacity and performance for NetApp & Confidential storage
• Pre-Sales - Met with numerous customers to help future growth and planning of their storage environments
• Post-Sales - Helped our clients understand their environments and let them know NetApp and Confidential Storages best practices.
• Managed several projects to completion
• Scoped and implemented several Data migrations
• Fielded technical questions from our vast number of clients to help them understand and correct any ongoing storage issues or escalations.
• Installed / configured several variations of NetApp and N-Series for a variety of key clients.
• Installed / configured System Center 2012, Operations Manager, Virtual Machine Manager, Service Manager, Orchestrator, Endpoint Protection, App Controller
• Installed / configured Cisco/Brocade Switches and Wireless Access Points.
• Installed / configured Cisco/ Brocade SAN Switches.
• IT manager for Denso Labs. Manager all of their Networks, Storage, Servers, Active Directory and general infrastructure support. Have engineers who report to me an on daily basis for direction.
• Setup several Cluster ONTAP installations both two nod and four node clusters.
• Setup and managed Hyper V and VMware migrations Projects.

Confidential - CA

Engagement Manager

• Pre-Sales -Scoping the level of work for the Sales Team
• Pre-Sales - Effectively communicating to the Customer the SOW
• Post-Sales - Engaging with the customer on the process of what needs to be done.
• Post-Sales - Explaining the BOM to the customer on what was sold
• Post-Sales - Working with the Professional Service Team on what is to take place at the customer’s site.
• Writing documentation and restructuring the process of the Sales Orders
• Writing Implementation plans for the engineers that go on site.
• Fielded Technical calls with the Professional Service Engineer
• Explain NetApp’s Methodology and Best Practices to the customer
• Architecting solutions for all NetApp equipment to a variety of customer.
• Team Lead - Currently there are 15 guys on my team who I mentor, field technical questions and HR questions.
• Team lead - Has performed yearly performance reviews and set next year’s,
• Technical team lead for 80 engineers, was the field lead for escalation path.
• Damage controller - work with the customer who are unsatisfied and frustrated with the work that was performed, help find solutions to make the customers content. I strongly believe in customer satisfaction

Confidential - CA

Professional Service Engineer

• Configured Operations Manager with Provisioning Manager and Protection Manager.
• Presented new technologies to team members
• Looks for new opportunities for customers to be able to expand and plan for future storage needs.
• Install and Configure FAS, and V-series NetApp equipment in Multipathing and HA environments
• Design and Implement NetApp equipment to best suit the customer’s needs and desires.
• Implemented VFM and numerous data migrations
• Proficient in Head-Swaps and upgrading NetApp equipment.
• Installed and configured VMware servers on HP blades.
• Proactive and providing upgrade opportunities for customers to implement more NetApp equipment.
• Create Synergy documentations and solutions for various customers.

Confidential, CA

Senior Software Engineer, San Diego, CA

Responsibilities:

• Engineered storage solutions and writing support documentation for Confidential, EMC, and NetApp.
• Installed and configured Cisco SAN switches, Zoned SAN Switch, HBA, CLARiiON Disk Library, and Celera NSX.
• Administered and supported the Naval NOC for San Diego and Confidential .

Confidential, Diego, CA

Senior UNIX Administrator

• Managed 20 Tivoli TMR’s, 80+ gateways, 100,000+ endpoints, in a hub-and-spoke configuration for classified and unclassified environments.
• Stabilized the Tivoli environment, resulting in the development of utilities that ascertain the environment’s health and implemented necessary corrective actions.
• Provided support for Framework 3.7.1, Inventory 4.0, Software Distribution 4.1, Remote Control 3.8, T/EC 3.8, ITM 5.1.1, Distributed Monitoring 3.7-5.1., Tivoli Application Performance Measurement (TAPM) 2.1.
• Developed and maintained documentation for Tivoli installation.
• Installed and maintained patches and products for all Solaris 8 Sun Servers to support Tivoli, VERITAS, and Cisco Works.

Confidential - San Diego

• Installed and built 650 Windows 2000 servers for San Diego and Confidential NOC.
• Assumed senior tech lead responsibility for the build out environment of Windows 2000, applied exhaustive working knowledge of Windows 2000 Server, Active Directory. Clustering, Capacity Planning, Documented Installations and redlined/updated Documents.
• Technical liaison to Rancho Santa Fe for building, planning, and configuring server farms at Confidential .
• Installed and tested software and hardware drivers for a Jupiter Systems 12-screen display.
• Active Top Secret Clearance (SSBI).

Confidential - San Diego, CA

Responsibilities:

• Maintained, built, and configured over 300 Windows NT 4.0 desktops and 80 Mac OS 6, 7, 8.
• Designed and built 20 Windows servers for several applications, including Web Casting, Citrix Servers, Remedy Server, SMS Servers, and Game Servers.
• Configured and designed NT 4.0 and Linux Servers with Raid 1, 0, 1 + 0, 5.
• Administered for NT 4.0, Mac and UNIX (Solaris and Linux).
• Administered accounts on UNIX that were used for mainframes (Tera, Cray, Confidential platforms, SGI).
• Provided Digital Video Editing using various platforms including: SGI, NT, and Mac using Real Media, Media 100, Photoshop 5.1 and Premier 5.0.

Confidential - San Diego, CA

• Worked with various customers to work within their budget to get the best possible solution to completely satisfy there operational needs. Provided and pointed out future needs that would arise and help plan for them.
• Designed and configured Z-wave and X-10 configurations for home automation. Automated such things as lighting, sound, security, sprinklers, and A/C & Heating.
• Designed and built computers networks for small businesses and homes including wireless and wired Ethernet.
• Designed and installed high-end home theater systems utilizing Krell, Sunfire, and Marantz and Niles products.
• Programmed Crestron and Punja remote controls to work with home security and home theater remote controls.
• Installed, calibrated, and configured projectors: Barco, Martz, Sony, Proxima, Infocus, and View Sonic.
• Configured and designed conference rooms.

Confidential, San Diego, CA

Intelligence Specialist

• Mission Planning & Operation Analyst.
• Prepared and presented formal scenario analyses for current “Theater Operations”.
• Provided “Country Studies”, and weapons, ships and aircrafts intelligence analysis.
• Interpreted imagery: TARPS (Tactical Air Reconnaissance Pod Systems), satellite and human intelligence.
• Designed and implemented first LAN network in CVIC for Confidential (carrier air-wing intelligence center).
• Installed NT 4.0 and Windows 95.
• Honorable discharge.