SUMMARY:

• Sixteen years of experience building, administrating and troubleshooting Linux servers, workstations and firewalls.
• Eleven years of experience with VOIP technologies. (Asterisk, 3CX)
• Ten years maintaining networks with Microsoft Active Directory, Terminal Services and Exchange Servers.
• Seven years of experience building and administering VMware vSphere environments.
• Two years as principle architect and chief administrator of a vSphere 5.5/6+ Enterprise Plus environment.
• Experience with VMware NSX, VSAN and EMC ScaleIO platforms.
• Three years designing Linux - based embedded operating systems for casino gaming industry.
• Experience with Starwind, Open-E and Microsoft iSCSI SAN solutions including advanced troubleshooting.
• Extensive experience with Windows Server (Active Directory environments)
• Extensive experience with Linux servers including Red Hat, CentOS, Debian, Gentoo and Ubuntu distributions.
• Working knowledge of Cisco UCS and NetApp SAN systems.
• Working knowledge of Cisco and Juniper networking platforms, SNMP, Solar Winds, Nagios, Zabbix, et. Al.
• Working knowledge of Infiniband 40G fabric networks.
• Working knowledge of VMturbo and other performance analysis tools.
• Knowledge of PHP, BASH, XML. HTML, MySQL, MSSQL, PowerShell, PowerCLI, WSL and other scripting languages.
• Extensive experience with backup and disaster recovery software including Veeam Backup & Recovery, Acronis TrueImage, Storagecraft Shadowprotect and Symantec BackupExec.
• Proficient with Dell, HP, Lenovo and Supermicro hardware systems and related remote management tools.
• Able to learn new technologies quickly.
• Highly refined problem-solving skills.
• Excellent vocal and written communication skills.
• Leveraged Powershell and PowerCLI to automate deployment of VMWare vSphere ESXi 6.0 hosts.
• Designed a 300+ server virtual IaaS and SaaS environment running vSphere 5.5; migrated to vSphere 6.0.
• Designed a five-rack colocation cage layout for 100+ physical servers including all electrical and data interconnects.
• Built 14+ Citrix XenApp 6.5 environments including required Active Directory infrastructure.
• Designed a Gentoo-Linux-derived embedded operating system for use in secure casino gaming systems.
• Designed network monitoring, remote access and control systems for a mid-sized MSP.
• Administered and maintained Web servers in Apache and IIS environments with MySQL and MSSQL backends.
• Created a network-based application to create Gentoo Linux hard drives from master filesystem images to facilitate rapid deployment to local and remote employees. (BASH, PHP)
• Created and maintained a program to configure deploy an embedded operating system for use on ROM-based media based on various regulatory requirements. (BASH, PHP, Python)
• Created BASH scripts to configure Xorg graphical environments to match embedded application requirements.
• Designed a program to interface an Asterisk phone system with a SQL-based helpdesk ticketing engine; Re-created the same program for use 3CX platform.
• Created custom BASH scripts to monitor Linux software RAID deployments.
• Migrated digital PBX deployments to VOIP PBX-based phone solutions using both Asterisk and 3CX VOIP software.
• Deployed and managed *nix-based firewalls and VPN endpoints (Shorewall, pfSense, IPCOP)
• Deployed and managed Unified Threat Management solutions (Untangle, Astaro, Sophos)

WORK HISTORY:

Senior IT Engineer

Confidential, Buford, GA

Responsibilities:

• Advised senior management on IT Best Practices
• Worked with other engineering departments to plan IT infrastructure for a food treatment facility.
• Coordinated with Software Development teams and Database Administrators to provide technical solutions that met compliance and redundancy requirements.

Systems Engineer

Confidential, Norcross, GA

Responsibilities:

• Worked with Microsoft Powershell and VMWare PowerCLI to automate deployment of Windows and Linux-based virtual machines.
• Developed network-based kickstart system for automating the provisioning and configuration of new bare-metal virtual machine hosts on hyperconverged infrastructure.
• Deployed VMWare Cloud Director to enable the company to begin the transition from self-hosted virtual environments to a self-service private cloud environment.
• Interfaced with other business groups to assist in the deployment of their applications on VMWare vCloud infrastructure and provide support as needed.
• Worked with Storage and Networking teams as needed to resolve critical production-affecting issues with VMWare infrastructure.

Cloud Architect

Confidential, Suwanee, GA

Responsibilities:

• Worked with business owners and upper management to develop strategic plans for long-term scalability of private cloud infrastructure.
• Planned and supervised physical migration of a 5-host VMware environment to a new colocation facility and planned its expansion from ~100 virtual servers on 5 hosts to 350+ servers on 24 hosts.
• Expanded SAN from 2-nodes to 10 ( Confidential total).
• Designed and implemented Citrix XenDesktop and XenApp environments of 5-100 users.
• Deployed, maintained and repaired Windows 2012 Active Directory environments for multiple clients.
• Oversaw the regular maintenance of the virtual infrastructure and related SAN and networking subsystems including all monitoring processes.
• Developed Standard Operating Procedures for dealing with hardware and software failures.
• Responded to outages and served as primary point of contact for vendor support issues.

Project Lead Engineer

Confidential, Suwanee, GA

Responsibilities:

• Acted as project manager and team lead for two-person Projects & Onboarding department.
• Planned and implemented the onboarding of new clients, including integration with existing Windows networks and firewalls.
• Worked with clients and company management to ensure projects stayed on-track.
• Oversaw deployment and maintenance of virtual servers in a private cloud IaaS and SaaS environment.
• Worked with existing clients to plan and implement new projects including workstation deployments, network hardware overhauls and server migrations.

Operating System Support Engineer

Confidential, Duluth, GA

Responsibilities:

• Responsible for maintaining development operating systems used by platform and game development teams.
• Designed and maintained applications written in BASH, Python, and PHP to produce embedded operating system for use in highly-secure embedded electronic gaming system.
• Worked with hardware, software configuration management, quality control and customer service teams to troubleshoot and resolve issues with legacy software at customer sites.

Service Engineer

Confidential, Suwanee, GA

Responsibilities:

• Maintained customer servers, workstations and network infrastructure
• Coordinated with 3rd party vendors and ISPs to troubleshoot software and hardware issues.
• Deployed and managed disaster recovery solutions
• Produced custom solutions to integrate business-critical applications
• Worked with business owners and end users to manage expectations of service.

System Administrator

Confidential, Buford, GA

Responsibilities:

• Plans event schedules.
• Moderate online forum and chat channels.
• Oversees planning and deployment of 150+node low-latency LAN for gaming systems.
• Work with venue coordinators to set up events.
• Oversee installation and teardown of network and power infrastructure for the duration of events.
• Administer game servers during events and monitors network switches to ensure optimal network performance.

Co-founder

Confidential, Lawrenceville, GA

Responsibilities:

• Scheduled and lead initial planning meetings for the organization.
• Founded group, incorporated as 501(c)3 organization.
• Drafted bylaws, served as first President.
• Designed the initial server and network infrastructure used by the space.