PROFILE

• Over 11 years of comprehensive technical experience in a variety of challenging environments.
• Holder of Masters of Engineering in Information Systems Security from Confidential .
• Holder of three MCSE 2012 (Desktop Infrastructure, Server Infrastructure, Private Cloud).
• Seasoned professional with vast experience working with Exchange and Lync messaging platforms to provide complete email and communications solutions.
• Knowledgeable of Active Directory administration and setup for production environments.
• Experience working with and supporting Windows server platforms (Windows Server 2003/2008/2012 ).
• Skilled in designing, implementing, and supporting Exchange 2003/ 2007/2010/2013 messaging platforms.
• Experience with High availability, clustering services, CCR/SCR/LCR/ and Database Availability Groups.
• Experience with load balancing using software and hardware technologies.
• Proven ability in creating and configuring CAS Arrays for Exchange 2010.
• Experience utilizing PowerShell for application and server management.
• Capable PowerShell script creation and modification.
• Experience with virtual VMWARE ESX/ESXi platforms
• Knowledgeable with VMWare DataCenter, vRealize and vCloud
• Well versed deploying and maintaining Lync server 2010/2013 application server.
• Experience providing high availability for Lync using Pools and Pool pairing.
• Skilled with SQL clustering and mirroring with Lync Server.
• Knowledgeable of troubleshooting techniques with Exchange and Lync server on both the server and client side.
• Proven ability to deploy solutions for companies and provide support.
• Ability to access infrastructures and provide designs to meet company needs.
• Experience creating documentation pertaining to server and application deployment and providing to management.
• Excellent team player with hands on experience on projects.
• Ready to share new ideas and produce optimal results.
• Extensive knowledge of Windows and Linux systems that can make immediate contribution.

SKILLS & EXPERTISE

• Windows 7/8/10
• Windows Server 2000/ 2003/2008/2012
• Microsoft Office 2007/2010/2013
• Microsoft Visio 2013
• Exchange 2003/2007/2010 and 2013
• Lync 2010 and 2013
• Office 365
• Outlook 2003/2007/2010
• PowerShell Scripting
• AD, GPO, DNS, DHCP
• IIS 6/7/8
• VMWare VSphere
• GFI LANGuard
• Cisco Switches and Routers
• Linux (Ubuntu)
• Cloud Computing and Virtualization
• SAN Storage backup and restore
• SQL Clustering
• SCCM 2012 (MS Certified)
• Backup and Restore (Backup Exec 2012)
• WordPress
• SEO
• HyperV
• ESX/ESXi
• Lync logging (Snooper)
• Logging Tool (Snort)
• WireShark
• JetStress
• NetMon
• Xenapp

EXPERIENCE

Engineer

Confidential, NJ

Responsibilities:

• Performed planning and core system design for migration from Exchange 2010 to Office365 for over 6000 users in a PCI compliant environment.
• Consolidated six AD child domains into the parent domain and three separate forests into one single forest using ADMT (Active Directory Migration Tool).
• Designed and implemented a new design for AD groups, shared folder permissions and GPOs, and trained the system administrators how to follow the AGDLP Microsoft best practices.
• Designed migration strategy, Client Access, free/busy coexistence, compliance and archiving
• Deployed Azure AD Connect and performed Office365 tenant validation.
• Deployed and configured 3rd party migration tool. (MigrationWiz)
• Deployed Exchange Hybrid Server and Configured Hybrid Configuration.
• Migrated 6000 mailboxes and 80 public folders and also rehydrated stubs for Archived mailboxes from Exchange 2010 to Office365
• Provided 1st level user support during Exchange Online Migration
• Decommissioned the Exchange 2010 server after the migration

Lead Exchange Engineer

Confidential, Boston, MA

• Lead deployment of Exchange 2013 from Exchange 2007 for all mailbox users.
• Planned, deployed, configured, and managed coexistence of Exchange versions and successfully migrating all mailboxes.
• Solidified current environment and prepared it for the introduction of Exchange 2013.
• Used PowerShell to create batches for user mailbox moves.
• Created repository for new modern public folders and moved hierarchy and content from Exchange 2007.
• Performed monitoring and health checks on server performance and resource utilization.
• Troubleshot client side issues with Outlook client and mobile device connectivity.
• Gave permissions to delegates for mailboxes and distribution lists.
• Deployed virtual server environment in a highly available design for the production environment.
• Configured load balanced Client Access Servers and Mailbox serves in a DAG for high availability and disaster recovery.
• Decommissioned legacy servers after data migration
• Planned and applied CUs and rollups on an as needed basis.
• Documented all processes configurations and provided to management.

Lead Exchange Engineer

Confidential, Detroit, MI

Responsibilities:

• Performed email migration for all the users (Outlook 2007, 2010, 2013 & Thunderbird) from 1and1.com to Microsoft Office365.
• Managed Office365 Exchange and Lync servers on the MS cloud, using OWA and PowerShell cmdlets.
• Coordinated and managed migration batches for Office365 moves
• Throughout the Office 365 project, worked on an extensive Active Directory clean - up project
• Troubleshoot issues with Office 365 mailboxes and moves.
• Implemented DirSync services for on premise Active Directory synchronization
• Create/Maintain Shared, Room, and Equipment mailboxes
• Run message trace reports to troubleshoot issues with mailboxes
• Managed Active Directory of the company (Windows Server 2008), including creating and modifying users, groups and GPOs and patching the server with latest updates.
• Add, modify, and remove entries from DNS, when needed
• Assist end-users remotely using Microsoft’s Systems Center (SCCM); Also assisted with SCCM deployment

Messaging Engineer

Confidential, Detroit, MI

Responsibilities:

• Successfully transitioned Exchange 2010 to Office 365 in a hybrid environment.
• Created subscription with Office 365 tenant and added domain.
• Installed and configured DirSync services for Active Directory synchronization.
• Configured single sign-on with ADFS and ADFS proxy server setup.
• Created batches using CSV files for migration.
• Monitored migration batch moves and address any arising issues.
• Tested connectivity and mail flow for users homed in Office 365.
• Created virtual servers and managed snapshots.
• Planned for the deployment of Lync server 2013 for enterprise use.
• Deployed servers for IM and A/V conferencing capabilities.
• Deployed Edge server Pool and Director.
• Deployed multiple Front End servers in a Pool for highly available services.
• Deployed Back end servers in a mirrored configuration.
• Deployed Mediation Server services for dial-in conferencing integration.
• Troubleshot client connectivity and server issues with the use of Lync Logging, Snooper and WireShark tools.
• Monitored user adoption, service quality, and server utilization.
• Created documentation of deployment and provide to management.
• Assisted help desk and administrators in issue resolution for Lync Server.

Messaging Consultant

Confidential

Responsibilities:

• Transitioned Exchange 2003 to Exchange 2010 for 350 user mailboxes.
• Deployed and maintained Exchange 2010 server.
• Created new virtual servers.
• Transitioned all user databases to Exchange 2010.
• Updated URL for external clients to connect to Exchange 2010 servers.
• Configured Database Availability Group for high availability of databases.
• Used PowerShell to perform daily tasks such as monitor server and database health.
• Delegated permissions to shared mailboxes and distribution lists as needed
• Retrieved mail and folders from archive upon request.
• Adjusted database layout for better performance of Exchange.
• Configured CAS Array for high availability of client access servers and services
• Created and modified DNS records for Exchange resolution.

Systems Administrator

Confidential

Responsibilities:

• Performed troubleshooting to system and network problems for employees, such as Windows and printers, network connectivity, Outlook 2010 and 2013 issues and folder permissions and also deploying third party software updates and password policies to users and computers through GPO.
• Proposed and implemented AGDLP (Account, Global, Domain Local, Permission) for RBAC (Role-Based Access Control) in Active Directory.
• Managed backup server (Symantec BackupExec 2012) and antivirus server (Norton Symantec Antivirus 2012), and also replaced Symantec Antivirus with the cloud based BitDefender Antivirus and installed and managed BitDefender on all the computers in the company.
• Managed to install SQL clustering and SCCM 2012 on Windows Server 2008 R2.
• Administered AD, DNS, DHCP, FTP, Terminal Server.
• Managed configuration of Cisco ACS to provide VPN users with centralized RRAS and IAS authentication.
• Configured Windows 2008 images using Norton Ghost and applying them to new Security Servers.
• Kept record of assets of R&D department and imported assets from excel sheet to new inventory applications (OCS inventory and GLPI).

IT Support

Confidential

Responsibilities:

• Provided technical assistance to customers on inbound telephone tech support calls and used remote access to perform troubleshooting when needed.
• Walked customers through step-by-step process for troubleshooting hardware issues.
• Assisted customers with anti-virus program installations and virus removals.
• Used good problem-solving and great customer-service skills for troubleshooting problems.
• Provided troubleshooting for T1 and DSL lines for customers of three different ISPs located in USA (Megapath, Covad and Speakeasy) merged together as MegaPath, according to MegaPath troubleshooting procedures.
• Managed to perform troubleshooting steps such as power-cycling the modem, deprovision/reprovision, changing backhaul, and in case of a persisting problem, create an on-net Trouble Ticket for Tier2 or ILEC (phone company) containing details of customer's issue or request for an escalation to the higher level or send a technician to customer's site.