SUMMARY:

• An experienced Senior Network Security Manager and Network Systems Project Manager/Team Lead, with over 7 years in Network Security Management, 10 years Technical Management and 15 years in Network Systems Administration.
• I have expertise with multiple operating systems, network monitoring tools, software deployment and application support.
• I consistently, meet multiple deadlines under pressure, while exceeding quality expectations.
• Experience administering, directing, and managing multiple management actions, and substantial IT projects concurrently.
• Also, I am a very committed innovative thinker with superior decision making and problem - solving ability.

AREAS OF EXPERTISE/CORE COMPETENCIES:

Applications: Microsoft Outlook, Word, Excel, Power Point, and MS Project

Operating Systems: Microsoft Server 2008/2012 R2, Windows 8/10

Networking: Installing/Managing Windows 2008/2012 R2 Servers, VLANActive Directory Management, Hyper - V, and Technical writing

Virus Threat Protection: McAfee EPO Endpoint Security Threat Prevention

Monitoring Tools: NetIQ, What’s Up Gold, Wire Shark

PROFESSIONAL EXPERIENCE:

Confidential

Messaging Support

Responsibilities:

• Developing self-managing, high-performance teams supporting the growing needs of the Confidential .
• Fostering an environment of learning and growth for our Marines, Civilians and Contractors by promoting continual improvement of our people, processes and systems.
• Developing a more formal model of communication that is essential for effective virtual collaboration with the Confidential Detachments and Confidential 's.
• Continuing to adopt the ITIL Framework until we have mature processes that provide measurable value to our customers and leadership

Sr. Network Support Specialist

Confidential

Responsibilities:

• Manages processes for communicating outage/emergency situations and scheduled planned maintenance activities to the organization.
• Also, collaborates with other IT leaders to review communication methods periodically to identify potential changes in methods to enhance communication effectiveness.
• Completed a major migration to establish a separate network division for Confidential and still maintain State Department network.
• Working with IRM to install new Ethernet ports and establishing new IP addressing and sub netting.
• Experience with Active Directory Structure: OU, computers, user accounts

Network Technical Support

Confidential

Responsibilities:

• Administrating terminal servers, creating active directory users and groups, managing group policies
• Experience administering, directing, and managing multiple management actions, IT tasks, and substantial IT projects concurrently.
• Experience with server management 2012 R2, administrating active directory, file storage services, IIS, WSUS, setting up virtual machines, virtual switches, and virtual hard drives.
• Deploying McAfee Endpoint Security/Firewall using McAfee EPO, ensuring updates with the latest virus signature were send to all servers and workstations. Administered logs on to the McAfee EPO console to perform security management tasks, such as running queries to report on security status or working with managed software security policies.
• Policy enforcement
• Product deployments and upgrades
• Reporting on managed systems, HIPS ( Confidential ) installs
• Managing VMware V-Center centralized management application for the virtual terminal servers/machines and hyper-v hosts centrally.
• Experience leading a multi-tier support environment and working through and with subordinate managers/leads to ensure cross-program operational success.
• Creating MKS change management requests for escalated Tier III support and daily Tier I/Tier II for Remedy tickets for service level agreements.

Wireless Network Support Engineer

Confidential

Responsibilities:

• Successfully deployed over 25 remote Aruba Wireless Systems in support of a Bank Closing Contract.
• Configuring and managing the Aruba WTI Remote Site Manager RSM 8R4, Linksys Network Storage System NSS600.
• Managing Aruba Controllers 800/2400 series, Aruba access points and portals, implementing, configuring TCP/IP 802.11 and deploying wireless technologies throughout Confidential

Computer Analyst

Confidential

Responsibilities:

• I was very instrumental in the planning for expansion and growth of the Progressive Claims offices and New Service Center stations.
• Managed two remote support team members throughout the Confidential .
• As the project manager/team lead, I was able to bring aboard temporary Confidential contractors to assist with major migration projects.
• Ensuring I was onsite to assist each remote support member with their office or service center opening, closing and expansions.
• Providing a “Can Do” work attitude for the entire team.
• Establishing new workstations, MS Windows 2000/2003 file servers, network printers and VOIP telephones.
• Very effective as project manager/team lead in deploying network technical support to 35 offices, well over 1500 users in LAN/WAN environment throughout DMV/ Mid Atlantic areas.
• Ensured that practices and processes exist and when it is possible are standardized and repeatable.
• Ensure that these ones are continually improving and produce business cases to support team activities
• Provided design recommendations and support documentation on existing and new office and service center architecture.
• Created project and task plans for infrastructure projects and changes.