OBJECTIVE:

To seek a challenging opportunity where I can use my strong analytical, detail - oriented, technical experience & interpersonal skills to improve services and be a part of an exemplary organization where hard work and sincerity are recognized and well rewarded.

SUMMARY:

• A dynamic professional with over 11 years of total IT work experience.
• Over 9 years of experience in Storage Administration.
• Was previously associated with Confidential 2011-2015) as Senior Storage Administrator.
• Strong Analytical skills, excellent communication and organizational skills.
• Ability to work independently as well as leading or as part of a team.
• An effective communicator with excellent relationship building & interpersonal skills.
• Strong analytical, problem solving & organizational abilities.
• Possess a flexible & detail oriented attitude.

TECHNICAL SKILLS:

Storag e Arrays: Confidential SVC, XIV, DS8K, V7000,VNX, EM C VMAX,DMX4/DMX3/DMX2000/DMX3000, HDS 9980/USP, CLARiiON FC Series,CX200-CX700,CX3,CX4

Symmet rix Operat ions: Symcli,ECC, T im eF i nde r,SR D F

C la riion Ope rat ions: SnapV iew Snapshot/ C lone, M ir rorV ie w, SA NC op y, N a v i sp he re Ma nage r, Navicli, Navisphere Off Array

Confidential Software: SVC GUI/CLI, XIV GUI/CLI, DSCLI, Flashcopy, Global Mirror, Metro Mirror.

Hitachi Software: HiCommand (HDvM), Storage Navigator.

M onit ori ng T ools: ECC, N a v isp he re M a nage r, EFCM, DCFM, HiCommand Device Manager(HDvM), Storage Scope, Storage Navigator, Cisco Device Manager, Cisco Fabric Manager, Celerra Manager, Confidential PowerPath

SA N ( F C ) Sw it c he s: Broc ad e, Mcdata, Cisco

Sw it c h Ope rat ion s: Z oni ng(GUI/CLI), M onit ori n g

Operating Systems: Windows and Solaris

WORK EXPERIENCE:

Senior Storage Administrator

Confidential

Responsibilties:

• Worked on Storage Refresh: Performed SRDF migrations between DMX arrays on different OS platforms.
• Migrated from Confidential, Clariion,Hitachi to SVC using FlashCopy on various OS platforms i.e Standalone AIX Server,VSCSI VIO Servers, NPIV VIO Servers/Clients/Intel - Standalone and Clustered Hosts,HP-UX.
• Performed migration from SVC to SVC using Global Mirror and Metro Mirror on various OS platforms.
• Performed migration from Clariion and Hitachi to XIV using Native XIV Data Migration on various OS platforms.
• Lead and performed Microcode upgrade project - SVC, XIV, DS, Confidential, Clariion.
• Lead several Server Refresh Project (P2V i.e Physical to Virtualized Server - NPIV VIO).
• Migrated SVC volumes from one io grp to another io grp, migrated volumes/vdisks from one mdiskgroups or storage pool to another.
• Configured DS, XIV's, Confidential arrays behind SVC.
• Configured Source and Target (SVC) arrays for establishing Flashcopy/Global Mirror/Metro Mirror.
• Performed ongoing Transition and Transformation (T&T) data migration from non- Confidential to Confidential arrays and right-tier based on customer demand and the kind of application running on servers.
• Administration, Management, Monitoring and Troubleshooting of Confidential, Confidential, HDS arrays.
• Switch Administration (Brocade/Mcdata) using DCFM, BNA, Webtools.
• Analyse and resolve Severity Issues with SLA.
• Performed Allocation and De-Allocation on Confidential HDS vendor arrays.
• Was responsible for handling incidents and service requests as per agreed service levels.
• Implement/Maintain Microcode/Firmware Upgrades on Different Storage Arrays.

Senior SAN Specialist

Confidential

Responsibilities:

• Allocation/Thin Provisioning, De-allocation of storage from Confidential VMAX/Clariion.
• Preparing storage usage/capacity reports from StorageScope.
• Monitoring the capacity utilization and alerting as per defined warning default threshold.
• Performing overall operational health check of the storage systems, providing administration and technical support.
• Follow change/problem/incident management process.
• Generate and analyze regular reports on any specific failure trends.
• File system creation/extension, user share from Confidential Celerra.
• Replication operation by using Confidential Recover point for disaster recovery.
• Fabric Management on CISCO MDS Director (9509),Brocade Directors & Switches (Silkworm 3200, 3400, 3800 & 24000)
• Monitoring Confidential Centera Gen 4 LP- 3 Gen.

Senior SAN Administrator

Confidential

Responsibilities:

• Switch Administration (Brocade and Mcdata) using EFCM 9.1 and EFCM 9.72, DCFM including Zoning, port assignments, co-ordinate cable installments, monitor switch heath.
• Creating devices, mapping, masking and SRDF/Timefinder operations.
• Provisioning storage using Symcli and ECC extensively.
• Daily Health checks of Storage Arrays, Switch Fabric.
• Troubleshooting the incidents and problems reported on the SAN Storage.
• Provide Root Cause Analysis on major incidents/problem.
• Managing Arrays via Confidential Control Center (ECC), Navisphere Manager, Storage Navigator, HiCommand Device Manager (HDvM).
• Managing assigned storage related tasks & issues. Work with the functional teams, Unix Server, Intel Server, and Networking teams as required.
• Generate reports using StorageScope tool.
• Completed Orphan Lun Project to identify the luns in the environment which are mapped, masked but not host accessible.
• Implement/Maintain Microcode/Firmware Upgrades on Different Storage Arrays.
• Decommissioning of Storage Arrays.
• Supporting OnCall Storage Management from India.

Senior Systems Engineer

Confidential, MA

Responsibilities:

• Administration & monitoring of FC Series, CX Storage Arrays.
• Remotely dialing into Confidential Storage Arrays to resolve issues, overseeing maintenance and monitoring with high level troubleshooting tools & procedures.
• Collecting logs and reviewing them to check for issues on the array.
• Troubleshooting flare issues, re-imaging Storage Processors (SP’s), Double Faulted Raid Groups, Dirty Cache, Uncorrectable and Coherency Errors,SP Unmanaged Issues.
• Providing the customer with a hard copy deliverable describing the events when there is a severe business impact resulting during data loss or data unavailability.
• Working in Collaboration with Level 3 Support to resolve the issue.
• Performing Root Cause Analysis for the issues which caused significant business impact to the customers using Clariion FC and CX series arrays
• Troubleshooting the SAN connectivity on different Operating Systems like Windows, Linux, Confidential, AIX and HP-UX.

Confidential

HelpDesk Co-ordinator

Responsibilities:

• Administration of the Confidential network (across the globe).
• Supporting Confidential employees & clients for servers & network infrastructure.
• Troubleshooting hardware & software related problems.
• Resolving NIS related issues.
• Assigning host names and IP addresses for new or modified devices in the Confidential network.
• Providing on-line support to Confidential employees and Confidential ’ clients by remotely logging into their servers using RBAC access.
• Resolving major outages on the Confidential infrastructure.
• Discussing issues regarding server administration and server outages with high level system administration and other technical teams spread across the globe.
• New account creation (new user creation) and deleting accounts.
• Recovering files from backup facilities across the globe.
• Overseeing administration of user accounts ( Confidential Employees).
• Resolving Thin-client issues for SunRay users ( Confidential Employees) and Application and Hardware issues for Confidential Employees.