Systems Administrator Resume
Dulles, VA
SUMMARY:
Hardworking and experienced professional seeking a position that will offer both challenge and incentive to an energetic and resourceful contributor. Ability to set and achieve objectives through a strong work ethic supported by excellent analytical, problem - solving, and communication skills. Experience in Employee Management, Employee Training and Customer Relations. Exercised leadership and authority to empower, motivate, and guide others. Ability to learn and function efficiently in multiple disciplines.
RECENT WORK EXPERIENCE:
Confidential, Dulles, VA
Systems Administrator
Responsibilities:
- Monitoring customer environments via Science Logic’s EM7 and Service Now Ticketing Systems.
- Performed various duties including maintaining and troubleshooting faulting equipment in accordance to SLA.
- Quality Assurance QA checks of new server builds, both physical and virtual.
- Patching: WSUS, RHEL Satellite, CentOS, Disaster Recovery Testing
- VMware vSphere: PowerCLI, Converter Standalone Client, ESXi Host, vSphere Client, vCenter, RHEL, CentOS
- Windows Server 2012, 2008, 2003, PowerShell, Citrix XenCenter, Wireshark, Avamar, PowerVault, NetBackup, SEP, RSA Administration, etc.
Confidential, Sterling, VA
IT Project Managent / Network Operations Engineer
Responsibilities:
- Head a team to bring new clients on-board via the on-boarding process, or network/systems upgrade projects for existing clients. Work through project plan, manage expectations, provide deliverables and manage implementation via weekly progress meetings. Upon completion, schedule the introduction and handover to Account Management, Network Operations and Customer Care teams.
- In addition to the above, managed the smaller projects via the Pending Service Activities queues. Assign and Schedule Engineering Assets, and provide client follow up upon completion to ensure client satisfaction.
- All client billing.
- Responsible for proactive monitoring of servers and network devices using SolarWinds, Kaseya and CRM monitoring tools.
- Respond to New Case Alerts in CRM to provide initial assessment and troubleshooting, and escalating or resolving cases.
- Troubleshoot all variety of server related issues from outages and hardware to software and environmental.
- Troubleshoot network issues: network latency, VPN Tunnel connectivity, DNS, switches, routers, firewalls, APs
- Perform Maintenance for Windows environments.
- VMWare, Hyper-V, IIS, Active Directory, Meraki, BlackBerry Administration Service, SQL Management Studio, Exchange Management Studio, Backup Exec, Evault, etc.
Confidential
IT Consultant / Engineer
Responsibilities:
- Provide Solution-Based Strategies for client Hardware, Software and Networking needs for businesses and individuals in the Confidential area.
Confidential, The Woodlands, TX
IT Consultant / Engineer
Responsibilities:
- Provide Solution-Based Strategies for client Hardware, Software and Networking needs for businesses in the Confidential area.
- Hardware/Software Build-out and Installation of Custom and OEM Servers and PCs to meet customer needs.
- Upgrade Networks, Client/Server systems and peripherals.
- Installation, Management and Maintenance of Backup Systems, etc.
- Remote Monitoring & Management of customer sites.
- Installation of CAT5, CAT6 and Fiber Optics.
Confidential, McLean, VA
IT Director & Financial Research Analyst
Responsibilities:
- Perform all System Administration duties while working with outside contractor who provides remote system monitoring and assistance as needed.
- Manage, Maintain and Development of Company Website, SEO, etc.
- Monitor changes in the asset allocations of client accounts and execute the necessary re-balancing of portfolios that deviate over time from the prescribed asset allocation models.
- Work with the Director of Research in preparation for and subsequent participation in the monthly Investment Policy Meetings with the Investment Policy Committee.
- Reconcile client portfolios via the weekly Reconciliation Report.
Confidential, Falls Church, VA
Financial Planning Associate
Responsibilities:
- Assist in management of all aspects of daily operations for practice while servicing existing client base.
- Produce, update and maintain Portfolio Performance Report and Schedule D Excel spreadsheets for Managed and Fee client base.
- Order, pricing and market monitoring using RealTick, Tal Confidential and NetXPro.
Confidential, Falls Church, VA
Administration Specialist
Responsibilities:
- Provide administrative support for Confidential and other businesses in the DC Metro area.