SUMMARY:

Hands on IT Manager with specific interest in progressive application of Devops principles, and NMS driven rapid/automated response and remediation capabilities. Talented leader with exceptional communication skills.

TECHNICAL SKILLS:

• Active Directory
• Asset Inventory
• Azure
• Backup Exec
• Centralized Logging
• Cisco IOS
• DHCP, DNS
• Document Imaging
• Exchange 2013
• Fortinet
• Hyper - V
• IIS 8
• ODBC-MDAC-MSDE
• Powershell
• Splunk
• SQL 2012
• Symantec Endpoint
• VBS/bash/cmd/ scripting
• WMI & ADSI Script
• Suse, Knoppix, Ubuntu
• WDS
• WSUS
• Vmware
• Windows Server 2016

PROFESSIONAL EXPERIENCE:

Confidential, Chantilly, Va

Manager Systems Administrator

Responsibilities:

• Remote Infrastructure Support for nationally distributed network of Database and Development teams
• Advise on AD design, capabilities and features.
• Manage Private Cloud Virtual infrastructure within Vsphere and OpenNebula.
• Research Project of splitting existing Confidential assets into separate Client Tennant Confidential
• Ad-hoc support for outages.
• Troubleshoot DHCP, DNS and AD Replication issues.
• Collaborate with peer managers and executives as part of standing CMB and ECMB meetings.
• Prepare shell and Powershell scripts to Automate client migration procedures

Confidential, Washington, DC

Network Services Manager

Responsibilities:

• Direct staff of Network Services Manager, Web Services Manager, and DBA/Development Manager.
• Senior support for Microsoft Server Technologies ( AD, Exchange, IIS, SQL, etc )
• Migrate users to Exchange 2013
• Maintain VOSE lab environments in Hyper-V and Vmware to include Differencing.
• Attend Agile Development meetings with Web Developers and inside clients.
• Manage Linux Based network services.
• Maintain DNS records and SSL certificates for NTEU.ORG and associated domains.
• Migrate backup process to Azure backup vault
• Authorize, Department AP Vouchers. Monitor department financials and submit IS budget to management.
• Manage Vendor contracts, and analyze for cost-benefit, alternatives, and Evaluate services for outsourcing.
• Manage Intranet updates, and online dues calculators.
• Direct server migrations, maintenance, and downtime events. Provide corresponding status communications to management.
• Manage Listmanager including associated SQL data transformation jobs.
• Mentor staff on communication and staff management efforts
• MobileIron Mobile Device Management BYOD Support.
• Intermediate conflicts between staff and other NTEU departments and vendors.
• Bulk update and manipulate data with SQL, batch and Excel methods.
• Provision Website access via Sitecore CRM
• Develop detailed set of Visio documentation of Wan and Server Infrastructure.
• Manage Migration of Field Office Network Services to split tunnel VPNS.
• Manage Blackberry Enterprise Services installation.
• Assemble best of breed Linux solutions to support network management and services. Develop Apache based intranet site hosting MRTG/RRDTOOL, FlowScan/Nettools, and Create customized views/pages to create NOC type “Management Dashboards”. Create Centralized log facility and analytical response tools integrating Syslog-NG, NTSyslog or Snare, MySQL, Microsoft Logparser, a PHP query engine, as well as Microsoft based ODBC queries/reports. Develop ongoing bash and cron scripts and processes for automated maintenance and response. Deploy Splunk Server to simplify and accelerate log investigations.
• Combine Linux NMS efforts with WMI resource in a unified Apache web page.
• Migrate 200 staff mailboxes from Exchange 2000 to Exchange 2003 over 5 day week period.
• Direct deployment of new central office file and print server. Use tools and scripts to seamlessly migrate all files, printers, and drives for end users within 2 hour migration window. Migrate DHCP scope and configure new directories for Volume Shadow Copy Services.
• Manage SQL Server Database migration of 20 company databases to new server.
• Setup MSA1000 San and Fiber Channel HBAs. Condense and highlight support information for IS Support Staff. Coordinate San D2D and D2T site backups.
• Mentor Network Specialist in desktop deployment methods and strategies. Utilize Microsoft User State Migration tool to minimize end user disturbances during pc upgrades.
• Respond to Wan service outages via carriers.
• Manage Corporate DNS entries. Maintain Domain SOA and specify DNS registrar records.
• Migrate Servers to Gigabit connections to Gigabit network core.
• Manage deployment project of Avaya IP Office phone system to NY metro area field office. Spec, Assemble, Program, Deliver and install phone system. Manage and direct work of Network specialist to place managed switch, and SQUID proxy server. Assist Oakland Field Office with move to new office, including deployment of an IP Office 406 phone system, and coordination of network service turnup with carrier.
• Develop Robocopy ( Windows ) and Rsync approaches for data synchronization/replication across 128k Wan Links. Maintain authoritative support source directories, as well as user based replication trees.
• Plan and compose communications of network service outages. Oversee and support after hours maintenance efforts.
• Plan and support offline defragmentation of Exchange 2000 message stores.
• Research market for Anti-Spam and Security solutions. Implement Barracuda Spam Firewall.
• Enhance unattended installation modularity and install points to in corporate Windows 2000 and XP workstation installation from 7 sites nationwide from singular authoritative source point.

Confidential, Washington, DC

Network Support Specialist

Responsibilities:

• Assume primary technical responsibility for 15 Dell PowerEdge servers, running IIS, SQL 2000, Active Directory FSMO, DHCP, DNS, and other services. Create Active Directory Sites, and Ous. Troubleshoot Active Directory synchronization and configuration. Configure NTP Service as internal NTP authority.
• Rebuild Schema Master Server from hardware failure. Respond to all server hardware faults.
• Create LDAP/ADSI queries to transform directory entries for use with varied directory systems.
• Create Group Policies and associated vbs login scripts and .adm preference files. Manage Domain Sysvol cmd shell ADSI, WMI, and VBS/WSH scripts. Maintain site, group, and logon specific conditional processing.
• Supervise Administrative Terminal Services use by other administrators.
• Assist in conversion of Network to private ( NAT ) IP range. Maintain NAT records for Static address reservations, and public ip mappings, and maintain corresponding routing on the Pix firewall.
• Relocate servers and desktops to uniform structured cabling system providing support for voice, data and CATV over ethernet service, and fulfill ongoing requests for moves and changes.
• Monitor, configure, and maintain domain printer services via HP, Cannon, and Brother print, copy, and fax, equipment via telnet and web interfaces. Maintain intranet HP WebJetadmin site/service.
• Coordinate circuit turn-ups in remote office locations.
• Configure 3Com and Cisco Switch, Router, VPN, and Security equipment. Manage via Telnet and Web interfaces.
• Deploy and Manage Avaya IP office 412 phone system. Configure digital and VOIP phones.
• Supervise, assist, and collaborate with contractors. Review SOW proposals.
• Prepare and manage Software Update Services for forced updates of critical patches.
• Configure Backup Exec V 8.6 -9.1, APC PowerChute, and Symantec Antivirus Corporate Edition for central enterprise-wide control. Configure APC Smart UPS 3000s, and manage system backups using Power Vault 120T. Configure all servers for administrative Terminal Services.
• Build unattended setups for 9 Dell laptop and desktop chassis/Models for distribution of Windows 2000 and Windows XP from single slipstreamed I386 Folder source
• Create Post Unattended application loader scripts for automated chassis conditioned application loads, and USMT backup and transfer process.
• Perform disaster recovery of failed hard drives.
• Create custom Microsoft Office XP setups using transform packages. Script custom install packages using Installshield Silent (.ISS ) files. Additional tools for silent/scripted installations include windiff, Auto-It, and some imaging.
• Provide secondary Novell support, and senior support for escalated Client issues. Configure 9X systems for WMI based domain ( vbs ) login script driven inventory.
• Integrate PCAnywhere 10.5 into Active Directory Schema.
• Create wmi queries to inventory domain FRUs and identify hardware for upgrade/replacement, as well as provide asset and software management and inventory records.
• Specify and Review Hardware and software solutions. Purchase solutions.
• Maintain Server source directory replication over 128k links to field via scheduled and extensive use of off- hours robocopy driven replication.
• Explore Linux distros for SAMBA and network IP services and monitoring solutions.
• Create scripts for data transformation and reduction.
• Follow work of DMTF, DEN, CIM and CDM standards development, with an eye to building WQL queries to extend predictive SMART diagnostics over the WAN.

Confidential, Washington, DC

Contractor

Responsibilities:

• Relocate office PCs and Servers.
• Rack mount Dell Power Edge, Power Vault, and Compaq Proliants into Compaq Racks.
• Install and connect SCSI interfaces, load Backup Exec.

Confidential, Salt Lake City, Utah

Lan/Pc Administrator

Responsibilities:

• Lan, Desktop, and DBA support for Windows NT4/2000 MSSQL 6.5, 7.0 and 2000 Servers, as well as Altra Technologies, and Landmark Graphics’ Aries for Windows products. Manage IIS FTP operations.
• Stage, Rack-Mount, and deliver Dell and Compaq Servers to remote and local sites. Deploy DELL Workstation and Laptop PCs start to finish ( 95% NT, 5% Windows 95 ).
• Lead collaborated effort to convert inter-company IMS data into MSSQL7 database using DTS, converting data and completing migration is 1/3 of projected time.
• Define, monitor, and respond to security and performance auditing. Script alert Procedures.
• Manage IIS FTP operations, Altra Web, and Altra EDI Servers.
• Prepare system images for use and distribution. Script Drive Image, batch, debug script, .sql, registry, and vbscript files. Conceive and Prepare technical support cds.
• Backup for principal Novell Wan Administrator: Monitor 4.11 and 5.1 servers. Create and unlock accounts. Set resource security. Backup outside office administrators.
• Recreate and isolate reported problems. Improvise, test, and document fixes.
• Appointed division rep for Questar Data Object Management and Middleware IT and Telecom Architecture and Standards Committees.