PROFESSIONAL EXPERIENCE:

Confidential, Atlanta, GA

Infrastructure Engineer

Responsibilities:

• Experience with clustering technology - Microsoft clustering, VERITAS clustering, Oracle RAC
• Basic knowledge of Chef, Puppet and Hadoop
• Experience with Veritas NetBackup, administration and EMC backup systems.
• Working knowledge of Amazon Web services, Amazon S3 and Amazon EC2
• Assist in the operational maintenance, patching, backup, and recovery in the VMWare-based server environment.
• Network troubleshooting such as ping, tracert and ipconfig
• Administration of Red Hat Servers managing solutions utilizing Apache, WebLogic, JBoss, Coherence, Oracle Real Application Clusters (RAC), WebSphere MQ, DB2 Connect2.
• Support and performance tuning of Windows Server 2008, SQL Server 2008, IIS 7.5, Microsoft BI (SSRS, SSIS, SSAS), VMware ESXi 5.0, and BizTalk 2006/2010/2013 R2
• Support Sensus Confidential reading issues on apc/gpc Linux servers

Confidential, Atlanta, GA

Network Engineer

Responsibilities:

• Administration of public cloud solutions from AWS and BMC.
• Demonstrated understanding of routing and switching protocols including but not limited to: BGP, OSPF, HSRP, 802.1x, Spanning Tree, static routing
• Serve as the subject matter expert to execute the processes of one or more Information Technology Infrastructure Library (ITIL) framework components to ensure standards compliance and maintain efficiency and effectiveness of processes
• Monitor and troubleshoot Building and Security Systems
• Experience in enterprise-level networking with knowledge in Transmission Control Protocol/Internet Protocol (TCP/IP), Routing Protocols (Open Shortest Path First (OSPF) etc.), Simple Mail Transfer Protocol ( Confidential ) and Simple Network Management Protocol (SNMP).
• NACI Government Clearance

Confidential, Atlanta, GA

Threat Analyst

Responsibilities:

• Monitoring and maintaining system, network and security solutions
• Understanding of ports, protocols, system hardening and system functions analysis as it relates to network security
• Knowledge of security and network incident response
• Experience with IDS /IPS. Firewalls and SIEM

Confidential, Atlanta, GA

IT Analyst

Responsibilities:

• Deliver SOX support for IT and key governance, compliance and risk enforcement messages within the organization
• Experience with managing and supporting Microsoft Enterprise Server 2000/2003; Microsoft Windows Operating Systems; Microsoft Exchange 2003 and other mail applications (local and remote); Microsoft Active Directory; Network router management and configuration; Firewalls, Switches, VPN, DHCP, DNS, WINS, and Domain Controllers.
• Provide support on the Business Objects reporting environment for the sales team.
• Administration of application security policy, security implementation, and access for financial systems, with emphasis on SAP ECC and GRC Access Control.
• Provided QA testing on Microsoft.NET applications.
• Knowledge of SAP BI/BW star schema data modeling
• Knowledge of UNIX (Solaris, Confidential, HPUX, Windows, Linux)

Confidential, Atlanta, GA

Hardware Support

Responsibilities:

• Performs configuration, debugging and support for multiple infrastructure platforms on mid - sized and smaller projects.
• Experience with Windows 2003/2008 Server, Windows /XP, Oracle, Microsoft Office, .NET, Networking, Wireless technologies
• Working knowledge of WMS (like Catalyst or WMOS) and Operations and the ability to develop systems and applications including scripts, Informix 4GL, servers, RFs, PCs and printers
• Working knowledge Confidential ksh scripting

Confidential, Atlanta, GA

Unix Engineer

Responsibilities:

• Ensures the safety and security of corporate data through adherence to corporate backup standards and disaster recovery procedures.
• Performs software installations and upgrades to Confidential UNIX operating systems in accordance with established policies, procedures and service level agreements.
• Good understanding of Oracle RDBMS concepts
• Research, evaluate and recommend new hardware and software for systems as required.
• Experience with developing and supporting IVR/CTI, Cisco Systems (or competitive system such as Avaya, etc.)
• Experience performing complicated data validation including ETL transformations from relational to multi - dimensional database structures as needed to verify data integrity of data used by business intelligence / reporting tools and applications

Confidential, Atlanta, GA

Telecom Engineer

Responsibilities:

• Responsible for implementation, engineering, troubleshooting and support of the enterprise telecommunication infrastructure.
• Extensive knowledge in LAN, WAN based programming, traffic engineering, network troubleshooting, equipment vendors, and carriers
• Project management of telecom initiatives and support of peripheral systems (CM Administration, ACD, CMS, WFM/Quality).
• Manage assigned company assets effectively including laptop/desktop, cell phones, business expenditures.

Confidential, Atlanta, GA

Telecom Engineer

Responsibilities:

• Setup and Administration of Video Conferencing Equipment via ISDN and IP Technology, linking six continents
• Configured and migrated all Voice and Data from analog lines and Internet Modems to an integrated T-1 line
• Knowledge and experience of Avaya Messaging, Session Manager, One-X, and CMS.
• Ability to build complex Vector routing with variables including overall programming of the entire call flow design
• Experience designing ACD, Call Flow, ARS and Vectoring

Confidential, Atlanta, GA

Warehouse Analyst

Responsibilities:

• Troubleshot and repair issues with Confidential
• Load and unload delivery trucks - requiring physical moving and lifting of product weighing as much as 150 pounds
• Designate and organize the warehouse stock by product line and by physical alignment, allowing sufficient space for overflow
• Assist in verifying all incoming and outgoing products for accuracy in terms of amount, size and type, informing management of inventory and supply shortages as well as assisting in actual periodic inventory counts
• Operate powered industrial vehicles (forklifts, pallet jacks, order pickers, etc.) in a safe manner and maintain an operator license, if required.