SUMMARY:

• Set up and granting user access to applications and data As Single Sign - On
• Identity Access Management User Provisioning & De-provisioning.
• Extensive User and Role maintenance experience.
• Application Support Analyst.
• Web Services Testing using SOAP UI
• Write test use case and execute
• Project Team Member. Assist with planning projects, executing tasks and producing deliverables.
• Strong analytical and problem solving skills.
• Knowledge of Web Access Management, Federated Authentication, User Lifecycle, Service Now, Active Directory, LDAP, Sailpoint and Site Minder
• Knowledge of Sailpoint.

TECHNICAL SKILLS:

Technologies: XML, SOAP, Service Now, LDAP, Active Directory, SAML, Splunk

Software Tools: SQL Server, Enterprise Manager and Query Analyzer), MS Office, Macromedia (Ultradev, Dreamweaver MX, Fireworks, Flash), Photoshop, Adobe Acrobat, InDesign, Image Ready. Front Page, FTP, Visual Studio 2012.

Database: MSSQL, MS Access, MySQL, Oracle

Languages: SQL, ASP, .Net, C++, PHP, CSS, XML, Java, JavaScript, HTML

Operating Systems: Windows XP, Linux, Mac OS

PROFESSIONAL WORK EXPERIENCE:

Confidential

Identity Access Management Access Administrator

Responsibilities:

• Set up and Provisioning user accounts to access the applications and data as Single Sign-On SSO.
• Meet with the business to Set up and maintain their applications
• Gather business requirements and understand business, functional and technical requirements
• Create Test Plans to check user and business requirements thoroughly
• Providing operational support for the user access.
• Application Support for External user Access.
• Data analysist: Extracted, compiled, tracked data, and analyzed data to generate reports.
• Executing test plans using web based business applications.
• Generate reports to higher level management groups for Audits, Reviews and Authorizations.
• Work Incident related user’s access, application configuration.
• Worked closely with IT Team to resolve issue and integrate new changes "Tibbco, CAIDM, Site Minder and Oracle Database"
• Monitoring and analysis processes access management and endpoint security solutions for internal and external users within a new or existing applications.
• Handling High Priority incidents from VIP clients and organizations.
• Worked with project managers, developers, and end users to ensure application supported the business requirements
• Assist with planning projects.
• Executing tasks and producing deliverables as outlined in the Project Plan and directed by the Project Manager.
• Developed use cases and workflow.
• Integration of 70+ application and user’s data from old platform to the new platform.

Confidential

IT Security Administrator

Responsibilities:

• Handle the investigation, notification, resolution and incident closure of all Tier II and Tier III Third Party Access ( Confidential ) support incidents. Work with application teams to improve and maintain Third Party Access application integrity and provide uniform cross-platform support for all Externally Facing Applications in The Confidential Company.
• Determine the nature and scope of the incident through data analysis and investigation of multiple integrated systems including Active Directory, CA Identity Management and Confidential Service-Now environments. Identify evidence that is critical to determining correct solution.
• Consult with Confidential Team and Business Process Owner in handling High Priority incidents from VIP clients and organizations.
• Collaborate with Confidential Business Process Owner in Continuous Service Improvement, Incident Review and Customer Experience sessions with various application teams.
• This includes providing training documentation, demonstrations of application flow, facilitating and providing support for User Accessibility Training sessions, configure and setup of application settings into the Production environment and provide ongoing technical support.
• Perform day-to-day administration of the Service-Now implementation, including developing and implementing new processes and scripted solutions as well as making approved changes to existing processes and work flows

Confidential

Web Developer

Responsibilities:

• Creation and maintenance of Web sites and applications for business Like "Car Dealership" and Clients. Performed the full spectrum of Web-related tasks, design and layout, graphics creation and optimization, server-side programming (primarily ASP), SQL databases, CSS, testing, hosting, traffic generation and ongoing updates.

Software Tools: Dreamweaver MX, Edit Pad, Access, MSSQL, Fireworks, Photoshop as main web development tools.

Confidential

Web Developer

Responsibilities:

• Creation and maintenance of many Web sites and applications. Performed the full spectrum of Web-related tasks, including rapid prototyping, design and layout, graphics creation and Search optimization, server-side programming (primarily PHP), MySQL databases, standards-compliant XHTML and CSS.

Software Tools: Dreamweaver MX, Edit Pad, Access, MYSQL, Fireworks, Photoshop as main web development tools.

Confidential, Marietta, GA

Web Developer

• Developed layout and templates, using, HTML, JavaScript, using SQL / Access as database.
• Maintain and update websites “Graphics, Logos, Contents...”
• DreamWeaver MX, EditPad, Access, MSSQL, Fireworks, Flash and Photoshop as main web development tools.

Software Tools: Dreamweaver MX, Photoshop, Flash, Fireworks, and Image Ready.

Environment: Windows 2000.

Confidential, Atlanta, GA

Web Production

Responsibilities:

• Provide Confidential consumers and dealers with assistance in utilizing the Confidential site.
• Customized web page, Banners and logos and give the customer 3 design mockup to choose from.
• Design and maintenance of Webpage using Dreamweaver.
• Create animated banner ads Logos based on customer specifications, using Photoshop, fireworks and Flash.
• Was part of the project team that created internet website for Confidential field force, to access forms and samples to download
• Designing Holidays Template for our marketing department, to use in the newsletter.
• Communicate with sales and support to secure necessary approvals.
• Also Work directly with customers to enhance or change the layout of their webpage and graphics.
• Escalate issues to and work with Developers, Systems Administrators, and Application Administrators to provide root cause analysis for systems issues.

Software Tools: HTML Editor, Dreamweaver, Flash, Photoshop, ImageReady, and Fireworks