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SUMMARY:

Hard working, self - motivated, honorably discharged Confidential, with over 11 years of impeccable experience with in the Information Technology (IT) field; particularly in VMware, NetApp, Cisco, and Microsoft.

PROFESSIONAL HISTORY:

Confidential, Cherry Point, NC

Systems Administrator/VMware Admin/Network Administrator

Responsibilities:

• Daily management of Active Directory Infrastructure to include: new accounts, password resets, permission requests, computer accounts, domain/forest sites and services
• Operated and maintained Domain Controllers, WSUS, ACAS, Event Tracker, SQL, and SolarWind servers
• Analyzed operational needs to create custom enterprise networks based on client input and government standards
• Monitored daily system processes; verified the integrity and availability of all hardware, server resources, systems and key processes, and reviewed system and application logs
• Scanned for vulnerabilities across a wide range of technologies such as: computers, switches, routers, radios wireless access points, VMware servers, and virtual machines
• In charge of the daily operations involving the sustainment of the NIPR/SIPR Virtual Enterprise to ensure interoperability of Confidential Cherry Point, Atlantic Field, BT-11 Range, NAS Oceana, Confidential Beaufort, SC, Pinecastle Complex, FL, NAS Key West, FL
• Lead project teams in implementation of new or upgraded designs and coordinated project efforts with supporting personnel
• Assisted in the testing, evaluation, and recommendation of hardware/ software and network configurations for specialty clientele
• Analyzed User End requirements and statistics to identify tendencies and resolve performance issues
• Configured general network equipment for seamless reliability and performance
• Well-rounded working knowledge in the use of Fortress radios
• Coordinated with all range personnel in provisioning network resources to the entire Electronic Warfare (EW) equipment

Confidential, NC

Network Training Specialist Instructor

Responsibilities:

• Supported Confidential -2 as Lead VMware/NetApp Instructor
• Traveled to multiple locations throughout the Confidential States providing VMware/NetApp Storage Systems training to Active Duty/Reserve Marines and their civilian counterparts
• Ensured Confidential enterprise networks maintained connectivity to Confidential ’s in Okinawa and California
• Developed curriculum/labs for VMware/NetApp classes using Powerpoint, Simulators and real world scenarios to ensure student understanding and ability to perform tasks
• Setup/maintained the local virtual network enterprise for the instructors to ensure training materials and resources were available for classes

Confidential, Camp Lejeune, NC

Senior VM/SAN Engineer

Responsibilities:

• Daily tasks include detailed system health checks, Windows/ESX/ESXi and NetApp server/device management
• Scan/remediate vulnerabilities across a wide range of technologies to include: computers, switches, routers, radios wireless access points, VMware servers and virtual machines
• Support the virtual infrastructure including design, maintenance, and troubleshooting of ESXi Servers, Virtual Machines and NetApp Storage Devices
• Engineer new virtual solutions to fit a specific technical process/request
• Manage, monitor and troubleshoot enterprise SAN/NAS Storage Systems
• Knowledge of the following storage protocols: Storage Area Network (SAN), Network Attached Storage (NAS), Logical Unit Number (LUN), iSCSI, Network File System (NFS), Common Internet File System (CIFS/SMB)
• Configured and Managed SNAP Mirror, SNAP Manager for Exchange and SharePoint
• Configure redundancy on the virtual enterprise using VMware High Availability, vMotion, Fault Tolerance, Multipathing, Distributed Resource Scheduler, and the use of shared LUNs
• Document technical problems, resolutions and processes for the assigned tasks/projects

Confidential, NC

Network Training Specialist Instructor

Responsibilities:

• Supported Confidential -2 as Lead VMware/NetApp Instructor
• Traveled to multiple locations throughout the Confidential States providing VMware/NetApp Storage Systems training to Active Duty/Reserve Marines and their civilian counterparts
• Ensured Confidential enterprise networks maintained connectivity to Confidential ’s in Okinawa and California
• Developed curriculum/labs for VMware/NetApp classes using Powerpoint, Simulators and real world scenarios to ensure student understanding and ability to perform tasks
• Setup/maintained the local virtual network enterprise for the instructors to ensure training materials and resources were available for classes

Confidential

Systems Administrator/Exchange Administrator

Responsibilities:

• Hands on experience with VMware products and virtual machines including: VMware ESXi Server, VMware vCenter Server, VMware vMotion, VMware HA, VMware DRS
• Knowledge of the following storage protocols: Storage Area Network (SAN), Network Attached Storage (NAS), Logical Unit Number (LUN), iSCSI, Network File System (NFS), Common Internet File System (CIFS/SMB)
• Designed and implemented an enterprise backup solutions with little resources to ensure disaster recovery
• Perform daily backup operations of Exchange using Backup Exec 2010
• Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups
• Provide Tier III/other support per request from various constituencies.
• Investigate and troubleshoot issues with servers, computers, printers, storage devices, permissions and access controls
• Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities

Confidential, Cherry Point, NC

Site Operations Lead

Responsibilities:

• Technical Lead for onsite technicians
• Perform additional support activities including imaging, patch implementation, incident resolution, account maintenance, password resets, system upgrades, and data migrations
• Install and configure various types of client software and hardware to meet user requirements
• Perform network troubleshooting to diagnose network issues with onsite network technicians

Confidential, Cherry Point, NC

SharePoint Portal Manager

Responsibilities:

• Provide “First Level” support for any computers issue within area of responsibility
• Coordinate with competency managers to transfer assets, order new software/hardware for all computers
• Collaborate with management to determine the resources required for each individual
• Conduct training classes for any and all IT issues that may arise

Confidential, Cherry Point, NC

Site Operations Queue Manager

Responsibilities:

• Task individuals with daily workload
• Provides Site Manager with issues and provides input/feedback to correct issues
• Work directly with client needing problem resolution
• Provides Site Manager with leads for potential new business and customer service concerns
• Supported NMCI as an Information Security Analyst (before promotion to the aforementioned position)
• Maintain proper accounting records and files in accordance with EKMS-1
• Ensure proper destruction of all classified crypto materials
• Created detail reports after investigation of network intrusions

Confidential, Cherry Point, NC

Field Services Technician

Responsibilities:

• Install/uninstall/update/repair software for over 7500 machines/printers
• Diagnose/Repair software, hardware, printer malfunctions

Confidential, Havelock, NC

Store Manager

Responsibilities:

• Manage day-to-day operations of cellular store
• Provided superior customer service and problem resolution
• New account management
• Created detailed daily banking tracking with cash deposits

Confidential, San Diego, CA

Input Team Queue Manager

Responsibilities:

• Part of team that managed entire Navy/Marine Corps Network
• Highly skilled with day-to-day operations of SRM Flow Process
• Highly skilled with Remedy Ticketing Database
• Able to work on projects with little or no supervision