System Administrator Resume
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Plymouth Meeting, PA
SUMMARY:
- Proven Success in Systems Optimization and Strategic
- IT SolutionsAccomplished IT Professional with 16 years of experience managing server infrastructures and data - center operations across multiple platforms (UNIX, Linux, and Windows).
- Effectively plan, install, configure and optimize the IT infrastructure to consistently achieve high availability and performance.
- Proven ability to create and deliver solutions tied to business growth, organizational development and systems/network optimization.
- Skilled problem identifier and troubleshooter comfortable managing systems, projects and teams in a range of IT environments.
HIGHLIGHTS OF IT SKILLS:
- LAN/WLAN Administration
- Project Management
- Telephony Administration
- Productivity Improvement
- Technical Support
- Systems Installation, Configuration & Upgrading
- Security Solutions
- Database Administration
- NOS Patches & Updates
- Training & Mentoring
- Virtualization Management/Implementation
PROFESSIONAL EXPERIENCE:
Confidential, Plymouth Meeting, PA
System Administrator
Responsibilities:
- Mentored other members of the Managed Infrastructure team as the senior lead
- Worked with customers to provide insight to their existing infrastructure and support and assist in improving their infrastructure
- Developing processes and procedures for both the Infrastructure and Service Desk Teams to assist customers with support issues
Confidential, Wayne, PA
Virtualization Platform Engineer
Responsibilities:
- Built a multi cell environment to produce n+1 redundancy for vCloud Director
- Provided Tier 3 support for Implementation and Tier 1 and Tier 2 Support teams
- Centralized multi alerting systems into one system to provide a single pane of glass to manage the platforms more efficiently.
Confidential, King of Prussia, PA
Cloud Design Engineer
Responsibilities:
- Provide support for virtual environments including Clavister virtual firewalls
- Created end user documentation on how to use, access, and administer the different environments
- Cross trained other members of the team on how to support the different environments
Confidential, Morgantown, PA
System Administrator
Responsibilities:
- Built a New Exchange 2010 environment
- Managed VoIP system
- Maintained High Availability to keep Production running at all times
Confidential, Wayne, PA
Systems/Network Administrator
Responsibilities:
- Creating procedures for system operations
- Setting up new user accounts
- Resolving alerts on systems
- Performing tape restores on an as needed basis
Confidential, Newtown Square, PA
Systems Administrator
Responsibilities:
- Designed and implemented Citrix XenApp 5.0 for Windows 2008 along with Smart Auditor, Citrix Profile Management, and Netscaler VPX.
- Administered and maintained Avaya VoIP System Platform.
- Researched, recommended and implemented network enhancements that improved system reliability and performance.
- Implemented new software across the network to optimize system availability (averaging 99.9% uptime).
- Trained employees across multiple departments on network operations including log-in procedures, network management software, permissions, printing issues, security and use of software.
Confidential, Fleetwood, PA
Network Administrator
Responsibilities:
- Directed the implementation and upgrade of Windows NT Server environment to a Windows 2003 environment.
- Rewired entire infrastructure to make way for Cisco VoIP solution.
- Resolved a history of problematic network failures by troubleshooting LAN/WAN connections between branch offices.
- Implemented a VMware Infrastructure Environment utilizing a SAN to drive down server hardware costs.
- Managed all network operations for main office as well as six branch offices.
- Stabilized, expanded and protected client network and PC environment with CA eTrust AV Suite.