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System Administrator Resume

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Plymouth Meeting, PA

SUMMARY:

  • Proven Success in Systems Optimization and Strategic
  • IT SolutionsAccomplished IT Professional with 16 years of experience managing server infrastructures and data - center operations across multiple platforms (UNIX, Linux, and Windows).
  • Effectively plan, install, configure and optimize the IT infrastructure to consistently achieve high availability and performance.
  • Proven ability to create and deliver solutions tied to business growth, organizational development and systems/network optimization.
  • Skilled problem identifier and troubleshooter comfortable managing systems, projects and teams in a range of IT environments.

HIGHLIGHTS OF IT SKILLS:

  • LAN/WLAN Administration
  • Project Management
  • Telephony Administration
  • Productivity Improvement
  • Technical Support
  • Systems Installation, Configuration & Upgrading
  • Security Solutions
  • Database Administration
  • NOS Patches & Updates
  • Training & Mentoring
  • Virtualization Management/Implementation

PROFESSIONAL EXPERIENCE:

Confidential, Plymouth Meeting, PA

System Administrator

Responsibilities:

  • Mentored other members of the Managed Infrastructure team as the senior lead
  • Worked with customers to provide insight to their existing infrastructure and support and assist in improving their infrastructure
  • Developing processes and procedures for both the Infrastructure and Service Desk Teams to assist customers with support issues

Confidential, Wayne, PA

Virtualization Platform Engineer

Responsibilities:

  • Built a multi cell environment to produce n+1 redundancy for vCloud Director
  • Provided Tier 3 support for Implementation and Tier 1 and Tier 2 Support teams
  • Centralized multi alerting systems into one system to provide a single pane of glass to manage the platforms more efficiently.

Confidential, King of Prussia, PA

Cloud Design Engineer

Responsibilities:

  • Provide support for virtual environments including Clavister virtual firewalls
  • Created end user documentation on how to use, access, and administer the different environments
  • Cross trained other members of the team on how to support the different environments

Confidential, Morgantown, PA

System Administrator

Responsibilities:

  • Built a New Exchange 2010 environment
  • Managed VoIP system
  • Maintained High Availability to keep Production running at all times

Confidential, Wayne, PA

Systems/Network Administrator

Responsibilities:

  • Creating procedures for system operations
  • Setting up new user accounts
  • Resolving alerts on systems
  • Performing tape restores on an as needed basis

Confidential, Newtown Square, PA

Systems Administrator

Responsibilities:

  • Designed and implemented Citrix XenApp 5.0 for Windows 2008 along with Smart Auditor, Citrix Profile Management, and Netscaler VPX.
  • Administered and maintained Avaya VoIP System Platform.
  • Researched, recommended and implemented network enhancements that improved system reliability and performance.
  • Implemented new software across the network to optimize system availability (averaging 99.9% uptime).
  • Trained employees across multiple departments on network operations including log-in procedures, network management software, permissions, printing issues, security and use of software.

Confidential, Fleetwood, PA

Network Administrator

Responsibilities:

  • Directed the implementation and upgrade of Windows NT Server environment to a Windows 2003 environment.
  • Rewired entire infrastructure to make way for Cisco VoIP solution.
  • Resolved a history of problematic network failures by troubleshooting LAN/WAN connections between branch offices.
  • Implemented a VMware Infrastructure Environment utilizing a SAN to drive down server hardware costs.
  • Managed all network operations for main office as well as six branch offices.
  • Stabilized, expanded and protected client network and PC environment with CA eTrust AV Suite.

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