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Noc Systems Engineer Resume

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PROFICIENCIES:

  • PowerShell Scripting
  • Power BI
  • Office 365
  • PowerShell/VBScript/SQL
  • VMWare ESXi
  • DNS
  • Confidential
  • IIS 8.5
  • Azure Administration
  • Active Directory 2012
  • Hyper - V 2008r2-2012 r2
  • Citrix
  • Lan Sweeper
  • LAN/WAN/Wireless Net.
  • DFS
  • Avaya IP Office
  • Backup Exec/All versions
  • MSSQL Server
  • Printer Administration
  • Active Directory 2012
  • Altiris
  • Microsoft TS Server
  • Windows 7, 8, 10

PROFESSIONAL EXPERIENCE:

Confidential

NOC Systems Engineer

Responsibilities:

  • Monitored all night alerts on NOC board. Recorded alert and documented steps taken to alleviate issue and called client when documentation specified. Forwarded all tickets to Account team when on site was needed.
  • Utilized RDP, Bomgar, Kasaya, VNC, Citrix Center, VMWare Client, vSphere oud Cloud connections for remote support.

Confidential

Senior System Engineer

Responsibilities:

  • Execution of Active Directory domain management including but not limited to: Group Policies; NTFS permissions using icacls. Distribution Groups; DNS; Confidential ; FSMO migration: Users & Computers; Sites and Services; Confidential ; DC Promoting, replication, Admin template installation.
  • PowerShell creation and automation of server installation, tasks and reports.
  • Management, improve processes and migration of VMware servers on VSphere 6.5 platform to Azure.
  • Migrated to Office 365 from Office 2010 & Exchange 2010 as well as created and managed 150 Office 2016 365 E3 accounts, SharePoint administration, Skype for Business, One Drive document replication.
  • Implementation of Azure and Active Directory; server migration and manipulation, management and reporting using PowerShell.
  • Engineered VPN Gateway to Azure, planned, cloud storage & network subnets, ACLs, Secondary domain controller, 2012 R2 MSSQL servers, Terminal servers; application servers. Migration of WMS SQL server, CNAME record change, Moved database, Jobs & stored procedures.
  • Solely oversaw Avaya IP Office phone system and phones for all offices and began porting numbers to Azure for use in Skype for Business
  • Configured Cisco PIX for VPN access, SFTP; NAT and PAT port forwarding. (PIX 506 and PIX 501)
  • Implemented remote sites Installation, configuration of level-3 Cisco POE switches; Confidential, Vlans, DNS, Password Encryption.
  • Wireless management of Meraki/Ubiquiti installation and configuration, CradlePoint VPN network access.
  • Delivered report automation of Warehouse Management SQL server, SQL, Power Pivot/Query, Power BI.
  • RAMP Confidential (Electronic Data Interchange) monitoring database script/job flow and debugging.
  • Management of Intermec hand held computers/scanner connection to WMS database.
  • Installation, implementation, documentation and upgrade of all workstations to Windows 10, Network and local printers including firmware upgrades replacement and maintenance.
  • Confidential implementation for driver paperwork.

Confidential

Network Admin/LAN/System Engineer

Responsibilities:

  • Creation of PowerShell script creation for automation of backups, server installation, tasks and reports.
  • Headed Azure cloud management of Virtual Machines/ Server creation 2012 R2 datacenter.
  • Oversaw PowerShell administration, DNS, Confidential, Cloud backup automation (Blob) and data recovery. Planned port processes and Access Control list restrictions, drive creation, Machine captures and restoring. AMDX template updates, CA Certificate updates, 2012 R2 Server updates, PowerShell v2, v3, v4 and VBScript, Batch file creation.
  • Oversaw Backup Exec 2012 R2, LANSweeper, Microsoft Office 365, Office 2010 Pro plus, Visual Studio 2013, Microsoft Team Foundation Server, Citrix XenApp.
  • Provided Network/Wireless printer setup, Desktop builds and imaging, Exchange Administration, AZDOT Confidential Split scope migration as well as implementation, documentation of all workstations.
  • Managed Cisco Meraki - Gateway/Firewall/switch - VPN creation, Meraki Wireless APs, Website and port monitoring, Traffic shaping.
  • Implemented PowerShell for Reports from Azure/Exchange/SharePoint, Office 365 management
  • Headed cloud Infrastructure build & management, Active Directory, processes, Group Policy creation and management, Advanced DNS & Confidential for IIS site development, Server and file access

Confidential

Network Admin/Systems Engineer

Responsibilities:

  • Executed MaaS360 Device Management ‎ - Apple and Android smart phone full encryption and remote erase.
  • Administered Cirtix Xenapps 6.5, 6-virtual 2008r2 server farm on 2-2012r2 Hyper-V servers, Edge server.
  • Provided Netwrix Auditing Software for Active Directory, Server, MSSQL, processes, Group policy, 2010 Mailbox access, Password expiration, Lockout alert, File Server auditing. Active Directory Management. Group policies and NTFS file permissions; cacls.
  • Provided configuration of Dell 2600 SonicWALL for ingress and egress traffic shaping.
  • Oversaw PRTG Network Monitor for usage and website monitoring.
  • Managed 5 Cisco AP Wireless LAN
  • Monitored and provided reports using PowerShell for Exchange 2010 and Citrix Servers on 4 Hyper-V 2012r2 host servers
  • Provided SQL reporting for MSSQL 2008r2
  • Managed Sophos firewall and antivirus device with mail encryptions connections between clients and hospitals.
  • Implemented Backups with Backup Exec for all servers.
  • Provided installation and management of all workstation imaging.

Confidential

Exchange Admin

Responsibilities:

  • Created PowerShell scripts for Exchange mailbox report compilation and statistical analysis for Microsoft 365 K-plan platform.
  • Created and implemented scripts to download over 1000 mailboxes from 365 K-plan to on premise Exchange servers.

Confidential

PowerShell implementation Specialist

Responsibilities:

  • Corporate AD PowerShell deployment implementer
  • Oversaw security group rights and reporting on group membership across 32,000 servers across the nation.
  • Provided Record keeping and updating of Confidential administrative record and client request control system.

Confidential, Arizona

Regional Network Manager

Responsibilities:

  • Full Migration of three site domains to corporate domain infrastructure. Recreation of domain controllers, file servers and cut over of SQL servers, application servers, printer and drive mappings and all Active Directory group policies.
  • PowerShell VB Scripts & batch creation for reporting, changing ACLs, mapping drives, directories and printers.
  • VMware implementation for server application testing environments.
  • Microsoft Exchange 2003 - Setup mailboxes, SMTP, forwarding, spam blocking, mailbox restoration. OWA to internet, calendars, distribution list, database expansion.
  • Desktop imaging, File servers, DFS, Group policy creation and assignment, GPO naming convention, Active directory, Confidential, DNS, FSMO moves, replication, Admin security templates.
  • Installed 3750 POE Gigabit fiber switches and fiber converters.
  • Computer Forensics and investigations. Data recovery, dat, cookies, cache recovery, login times and dates, IP address trails, file modifications etc.
  • Moved, deleted SQL databases did off line defrag, Re-indexing.
  • Trouble shooting databases SQL queries & VBScripts.
  • Tested SQL database load on drives and line load as well as database performance.
  • Setup of Raid 1, Raid 5 and Raid 10 drive configurations.
  • Symantec, Kaspersky Antivirus server and client installs as well as virus, worm and Trojan removal.
  • Setup new Dell domains, printers, Security groups, VB scripts and User & department directory structure, file and folder redirection, Confidential for Mesa, Tempe, Phoenix South and Phoenix North.
  • In charge of software and hardware roll out projects for six sites. Mesa, Tempe, Regional Office, Airport, Phoenix South and Phoenix North. Reported directly to Chicago corporate.
  • Installed Airnet and other brand wireless routers and Twelve HP thin client installs at Mesa, Tempe and Airport bus maintenance.
  • Responsible for all backups and backup strategies for all sites in my region. Mesa, Tempe, Regional Office, Airport, Phoenix.
  • Responsible for network hardware setup for conferences and software training.
  • Remote client, server and desktop administration using Kasaya and Confidential connections.
  • Hyper-V client and server creation. Multiple server redundancy using round robin DNS.
  • Setup internal IIS server for HR internal documentation.
  • Setup static website with security login and SSL certificate for 200+ bus drivers on GoDaddy for the publication demanded by drivers union for driver to see schedules while off site.
  • Created and maintained 14 Confidential computers with security admin template for Confidential Lockdown.
  • Worked with cisco fiber 3950G Switches. 2600 and 3600 routers, fiber converters and AS5300 firewall.

Confidential

Systems Engineer & Network Engineer

Responsibilities:

  • Managed and installed Citrix presentation server.
  • Setup SQL databases for our clients and also setup databases on our internal Citrix servers for development.
  • Moved, deleted databases, offline defrags, Re-indexing.
  • Trouble shooting of Confidential databases SQL queries & VBScripts.
  • Tested SQL database load on drives and line load as well as database performance. TCP/IP for Syn Syn-Ack Ack response connections to servers on data connection hand shake loss with ethereal sniffer for data conversion interface servers.
  • Supported hospitals and clinics all over the US VIA cisco VPN.
  • Maintained virtual desktop for client support to protect local workstation against viruses, worms and Trojans.
  • Setup PIX units for remote donor sites.
  • Responsible for network hardware setup for software training on thin clients in training room.

Confidential

Microsoft Systems Engineer & Network Admin

Responsibilities:

  • Microsoft Exchange 2003 - Setup mailboxes, SMTP, forwarding, spam blocking, mailbox restoration. OWA to internet, calendars, distribution list, database expansion.
  • Active directory, Confidential, DNS, FSMO moves, replication, Admin security templates.
  • Desktop imaging.
  • File servers, DFS, Group policy creation and assignment, GPO naming convention.
  • Setup Buffalo wireless bridge for client on Grand Avenue between two buildings with encryption, no SSID broadcast for workstations and printing.
  • Setup new Dell domains, printers, Security groups, VB scripts and User & department directory structure, file and folder redirection, Confidential .
  • Setup VPN tunnels with Netgear, SonicWall.
  • Setup Cisco 2600, Netgear, Firebox, Buffalo, 3COM, SonicWall, and Actiontec Q1000 Modem & Routers.
  • Setup Windows Backup, Backup Exec and various other brands of backup software depending on the client.
  • Symantec Antivirus server and client installs as well as virus, worm and Trojan removal.
  • In charge of all project creation and execution for my clients.
  • Setup back office network for Hotel and used Ethereal sniffer to find excessive traffic.
  • Installed Exchange 2003 server, SMTP, OWA, creation of mailboxes and creation of distribution lists as well as calendars with SSL certificate for OWA.
  • Remote client, server and desktop administration using encrypted RDP, LogMeIn, RealVPN.
  • RDP server administration, licensing and setup.
  • Setup of Raid 1, Raid 5 and Raid 10 drive configurations.

Confidential

Network Support Specialist

Responsibilities:

  • DOS batch creation. INI application file editing. DOS application menu creation.
  • Monitored and setup HP Procurve and Cisco switches as well as Cisco Hubs. Monitored and configured trunking and domain configuration for redundancy.
  • Setup SPIDS on IDSN bridging device between the main office and one of the downtown hospitals.
  • Managed SQL database that housed our Altiris server as well as our Cognos database.
  • Used Backup Exec on a 24 tape library and OpenView backup software to backup databases on UNIX server and Linux blade servers as well as all Windows servers. Differential and full backups on Windows servers and by date backups on UNIX and Linux.
  • Helped to maintain ISDN, UPS and & fractional frame relay lines to ten Stat and 10 blood bank labs and blood donation centers which were setup by me.
  • Managed Altiris server, created project plan and deployed for desktops & server images as well as upgrades and updates to all software.
  • File and folder redirection, Confidential Setup DNS Confidential to move servers from Development to Production servers. Also set the tnsnames on oracle databases during.
  • Participated in disaster recovery planning for redundant power backup, data recovery, data backup, redundant cooling units, server and switch redundancies, secondary domains, DNS redundancies, DFS shares etc.
  • Installed 6 blades in an HP blade server and setup ILo and create a virtual CD to install Linux.
  • Setup printer cards and IP network and serial printers and print servers.
  • Setup and captured output data on lab equipment to analyze and trouble shoot output on com ports as well as TCP/IP for Syn Syn-Ack Ack response connections to servers on data connection hand shake loss using port captures using HP Reflection and Ethereal sniffer.
  • Created SOP (standard operating procedures) documents for software setup and troubleshooting equipment.
  • Trained all help desk staff.
  • Setup, maintained and managed SUS/WSUS and offline catalogs including desktop and server update planning/execution.
  • Managed two Exchange 2003 servers. SMTP, forwarding, orphaned and reattachment and restoration and creation of mailboxes and creation of distribution lists as well as calendars.
  • Setup naming convention for Servers/Workstations, Active directory OU’s, security groups VBScript editing and testing.Setup IPX network cards, mapped drives and print Queues on Novell 4.0 network.Maintained security on Active Directory OU’s by creating security groups and ACL user & department directory tree structure.
  • Keep printer firmware up to date with HPJet Admin and servers with Software update manager and service packs.
  • Grep and reset hung print queues. Monitor HP-UX server memory usage for orphaned process threads.
  • Symantec Antivirus server and client installs as well as virus, worm and Trojan removal.
  • RDP server administration, licensing and setup.

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